imon Marks Court is a very friendly caring home, staff are always on hand
H C (Daughter of Resident)
For anyone wanting a care home I would recommend Simon Marks Court.
Marilyn F (Sister of Resident)
She seemed very settled for the time she was there.
Patricia M (Sister-in-law of Resident)
Colleagues at Simon Marks Court will be happy to discuss our weekly fees with you and what our fees include. We accept self-funded residents and residents funded by the Local Authority.
Visitors are welcome at Simon Marks Court.
Onsite parking is available, including disabled spaces.
Simon Marks Court has a Review Score of 9.6 (9.633) out of 10, based on 11 reviews in the last 2 years. Over all time Simon Marks Court has 40 reviews.
Review from Stephen R (Son of Resident) published on 2 November 2021
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Review from Ian R (Friend of Resident) published on 16 October 2020
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Review from J B (Son of Resident) published on 18 August 2020
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Review from C B (Daughter of Resident) published on 13 August 2020
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Review from L S (Daughter of Resident) published on 13 August 2020
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Review from Carolyn H (Daughter of Resident) published on 30 July 2020
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Review from Elaine G (Daughter of Resident) published on 18 June 2020
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Review from H M (Daughter of Resident) published on 6 September 2019
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Review from Jackie E (Daughter of Resident) published on 5 August 2019
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Review from Martin A (Son of Resident) published on 11 February 2019
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Review from J S (Daughter of Resident) published on 8 November 2018
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Review from Beverley D (Daughter of Resident) published on 22 June 2018
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Review from Angela C (Daughter of Resident) published on 3 May 2018
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Review from Mark H (Nephew of Resident) published on 7 February 2018
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Review from Jacqueline E (Daughter of Resident) published on 26 October 2017
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Review from E R (Daughter of Resident) published on 26 October 2017
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Review from Barbara U (Daughter of Resident) published on 26 June 2017
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If I am ever in need of care, I would consider myself fortunate to find myself in such a home as Simon Marks Court.
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Review from Leslie H (Brother of Resident) published on 2 May 2017
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Review from Beverly R (Daughter of Resident) published on 23 December 2015
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Reply from Neil Ward, Digital Marketing Manager at Simon Marks Court
Thank you for your comments, we were pleased to read that you think the staff at Simon Marks Court do a good job and that any issues you raise are dealt with as soon as you let them know. In terms of your comments about the agency staff and turnover, we have passed this on to the Home Manager for them to review this. I’m sure they will be happy to speak to you about this issue when you visit the home so please do mention this the next time you are there.
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Review from B L (Friend of Resident) published on 23 December 2015
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The Review Score of 9.6 (9.633) out of 10 for Simon Marks Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.633 for Simon Marks Court is calculated as follows: ( (90 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 128 Ratings = 4.633
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Simon Marks Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Feb 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have two vacancies for care at Simon Marks Court. Please contact us directly for further information.
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