People wishing to visit the home can visit at any time of the day this is 24 hour service and a staff member will be happy to support you
Free on-site Parking.
Nesfield Lodge Dementia Care Home has a Review Score of 9.6 (9.563) out of 10, based on 15 reviews in the last 2 years. Over all time Nesfield Lodge Dementia Care Home has 36 reviews.
Review from M S (Husband of Resident) published on 24 February 2020
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Reply from Tom Hoy, Media Assistant at Nesfield Lodge Dementia Care Home
Many thanks for taking the time to leave a review for Nesfield Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our home as excellent in all areas. It is also pleasing to hear that you would recommend our home to anyone.
Kind regards, Laura Pickering, Home Manager
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Review from L H (Daughter of Resident) published on 1 October 2019
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Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care Home
Many thanks for taking the time to leave a review for Nesfield Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you found our staff to be friendly, kind and supportive towards you and your mother. We very much enjoyed getting to know mother and we would like to once again offer our sincere condolences to you all.
Kind regards, Laura Pickering, Home Manager.
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Review from D Y (Daughter-in-law of Resident) published on 1 October 2019
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Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care Home
Many thanks for taking the time to leave a review for Nesfield Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you found our home to be one of the best that you have seen. It is also pleasing to hear that your mum settled in quickly and is happy here.
Kind regards, Laura Pickering, Home Manager.
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Review from William A (Son of Resident) published on 10 April 2019
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Review from Susan S (Daughter of Resident) published on 8 April 2019
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Reply from Laura Pickering, Care Home Manager at Nesfield Lodge Dementia Care Home
Many thanks for the lovely review. I’m delighted to hear such glowing feedback and that your father is happy. Many thanks, Laura Pickering, Care Home Manager.
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Review from Anthony J (Brother of Resident) published on 14 March 2018
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Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care Home
Many thanks for taking the time to leave a review for Nesfield Lodge, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel that the care your sister receives is excellent and that this has given you peace of mind. We very much believe that the residents are part of our family and it is gratifying to hear that you have been able to observe this during your interactions with the staff.
Kind regards.
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Review from Carol K (Daughter of Resident) published on 24 October 2017
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Reply from Laura Pickering, Home Manager at Nesfield Lodge Dementia Care Home
Many thanks for taking the time to write a positive review for our home, Nesfield Lodge. All feedback is greatly appreciated and I will be sure to pass your comments onto the team, they will be very pleased. We strive to provide a high standard of care for all of our residents and I am pleased to read that you found this for your dad while he was at our home.
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Review from V P (Daughter of Resident) published on 27 March 2017
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Reply from Kimberley Hardy, Care Home Manager at Nesfield Lodge Dementia Care Home
Thank you for taking the time to leave a positive review for the care your father received. We are sympathetic to the challenges around care provision from community services and this has been raised further.
We are appreciative of your feedback.
Best wishes
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Review from A B (Friend of Resident) published on 21 October 2016
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Reply from Kim Hardy, Care Home Manager at Nesfield Lodge Dementia Care Home
Thank you very much for your review.
I am so pleased that you feel our staff are doing a good job.
We do work hard to do our best and make sure our residents and their relatives are made to feel welcome and at home.
Thank you again.
Kind regards.
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Review from Carol S (Wife of Resident) published on 8 December 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents and we are glad this has been your experience.
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Review from Josephine K (Sister of Resident) published on 8 December 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you for your honest feedback Josephine. Our team are dedicated to providing the highest possible level of care to all our residents and their families and we are pleased to hear about your experience with us.
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Review from L P (Daughter of Resident) published on 8 December 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you for taking the time to write a review for us, we really do value the feedback we receive. At Nesfield Lodge, our team of compassionate staff are dedicated to providing the highest possible level of care to our residents and their families and we are pleased to hear your family always felt supported.
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Review from Eric B (Son of Resident) published on 8 December 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of care to our residents and we are glad this has been your experience.
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Review from M S (Niece of Resident) published on 3 December 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you for taking the time to leave this review, we really do appreciate the feedback we get. We strive to provide the highest possible level of person-centred care to our residents and create a relaxed and positive atmosphere within the home. We are pleased this has been your experience.
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Review from Beverley S (Daughter of Resident) published on 24 November 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you for taking the time to leave us a review, we really appreciate the feedback. At Nesfield Lodge, our team of compassionate staff aim to create a pleasant and comfortable living experience for our residents and we are pleased to hear that the home has been beneficial for your family.
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Review from Brian G (Son of Resident) published on 30 September 2015
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Reply from Zoe Laver, Home Manager at Nesfield Lodge Dementia Care Home
Thank you Brian for taking the time to write this review, we really do appreciate the feedback we get. We strive to provide the very best care to our residents across all our homes and we are glad that you regard Nesfield Lodge so highly.
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The Review Score of 9.6 (9.563) out of 10 for Nesfield Lodge Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.563 for Nesfield Lodge Dementia Care Home is calculated as follows: ( (136 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 176 Ratings = 4.563
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Nesfield Lodge Dementia Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jun 2023
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Job Title: Home Manager
Joined: 2017
My name is Laura Pickering and I am the Home Manager here at Nesfield Lodge Care Home in Leeds. I started working at this Orchard Care Home in 2009 as a Night Care Assistant, I was promoted to a Senior Care Assistant then Deputy Home Manager before becoming Home Manager in 2017.