Neville House Care Home

12 Montreal Avenue, Chapel Allerton, Leeds LS7 4LF
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9.8 8 Reviews
  • Neville House Care Home, Leeds
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Care Provided by Neville House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • PNA Care Ltd
  • Person in charge
  • Lisa Kimber (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Neville House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £790
  • (these prices are only a guideline, please contact Neville House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking available


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Neville House Care Home Reviews (8)

9.8

Neville House Care Home has a Review Score of 9.8 (9.789) out of 10, based on 8 reviews in the last 2 years. Over all time Neville House Care Home has 8 reviews.

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Review from C P (Daughter of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother lived at Neville House for a few years before she died. I cannot praise them enough, the care is everything you could want for a loved one. All the staff go above and beyond and I am eternally grateful that my Mum could spend her last few years living with them.

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Review from D H (Son of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Neville House for over a year now, and we couldn't be more grateful for the care and attention she receives. The staff goes above and beyond, taking their time to know her. The staff keeps us updated, and we always feel informed about her care. It's a huge relief to
know she's in such good hands.
It was clear early on that this care home has a warm and welcoming atmosphere. It's reassuring to see her happy and comfortable, surrounded by people who genuinely care.

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Review from N J (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care for some years. But every time we visited since she moved to this care home, we have noticed a lovely change in her; more settled and smile on her face. Thank you to all the staff.

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Review from Hayley J (Granddaughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the standout things about Neville House is its cosy and homely atmosphere, unlike larger homes which feel a bit clinical. The staff are nothing short of amazing too. They showed exceptional kindness and patience towards my grandmother. Moving to a care home was initially challenging for her,
given her strong sense of independence. However, the staff were incredibly welcoming making her feel as if she were still in her own home. Thank you!

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Review from Nancy A (Sister of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in this care home for over a year and has been treated with excellent care and food. Staff are wonderful in all they do, nothing is too much trouble for them. She seems very comfortable and happy, very pleased with the home.

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Review from Jeanne P (Daughter of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very happy here, all staff were excellent and treated him with complete dignity. Staff are kind, approachable, caring and ensure we are always kept informed. Can't fault this home at all and would highly recommend it.

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Review from C B (Daughter of Resident) published on 16 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum left her own home after many years, leaving her feeling really vulnerable and scared. The whole team did everything for my mum, especially the love, reassurance and time they gave. It gave me peace of mind knowing she was well cared for and seeing my mum look so well and happy. Staff were always
keen to work with us to try and ensure that mum had food and drink that she liked. Everyone worked hard to ensure that mum was well looked after and cared for. Both my sister and I are forever grateful to all of the staff at Neville House Residential Home. Thank you so much

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Review from Bob W (Son of Resident) published on 11 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff extremely caring, professional and friendly. They truly care for residents and families. Nothing is too much trouble and I know my mum was very happy and safe while staying at Neville House Residential Home. It was the perfect place for her, I was reassured knowing that all the
years she stayed she was happy and well cared for.

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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Neville House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.989 for Neville House Care Home is calculated as follows: ( (88 Excellents x 5) + (1 Goods x 4) ) ÷ 89 Ratings = 4.989

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Neville House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Neville House Care Home

What types of Care is Neville House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Neville House Care Home provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Neville House Care Home have?

There are 22 Single Rooms.

What are the Facilities & Services at Neville House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Neville House Care Home to the centre of Leeds?

2.6 mile(s) as the crow flies, distance by road may be significantly further.