Oakhaven Care Home

213 Oakwood Lane, Leeds LS8 2PE
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8.2 10 Reviews
  • Oakhaven Care Home, Leeds
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Care Provided by Oakhaven Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Campbell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011

Funding & Fees Guide for Oakhaven Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care up to £1,100
    • Self-Funded Residential Dementia Care up to £1,100
    • RESPITE Self-Funded Residential Care up to £1,100
    • RESPITE Self-Funded Residential Dementia Care up to £1,100

  • All fees are subject to assessment completion, any 1-2-1 hours are costed additionally.
  • (these prices are only a guideline, please contact Oakhaven Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Small parking area to front of building


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Oakhaven Care Home Reviews (10)

8.2

Oakhaven Care Home has a Review Score of 8.2 (8.208) out of 10, based on 1 reviews in the last 2 years. Over all time Oakhaven Care Home has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

10
0
0
1
9

Review from Gloria S (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I intended to keep my mother at home as long as I possibly could but had to place her in a care home due to unforeseen circumstances. I can say 100% that since my mum has entered Oakhaven she has thrived. The staff are exceptional, and the level of care so good I almost feel like she has been left with
family.
My mum has great company, fantastic stimulation thanks to a brilliant entertainment programme and a lovely clean room and sitting area. The staff are attentive and really engaged with the residents. I have no hesitation to recommend Oakhaven.

Reply from Melissa Armitage, Bed Manager Lead at Oakhaven Care Home

Thank you for your review and comments, we really appreciate you taking the time to share your positive feedback.
We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents in the home.


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Review from John E (Son of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the home. A truly caring environment. They do their best to make it feel homely and not an institution. My mum has been there for 3 years and is very happy there. We have complete confidence in the care she receives.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thank you for your lovely review. I have passed your words onto the manager and her team.


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Review from Paul O (Son of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Oakhaven for almost two and a half years. She is physically unable to look after herself though generally in good health and has no mental impairment. She has settled into Oakhaven very well and is happy and well cared for. The staff are kind, thoughtful and professional
and take good care of her. There is a good range of activities for the residents and the manager is constantly thinking of new ideas. Whenever I visit (which has not been for a while of course just now) the staff are welcoming and cheerful and when I phone they make great efforts to give Mum and I a good chance of a chat. I am certain that my mother is safe and happy at Oakhaven and I have no hesitation in recommending the home.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thank you for your lovely review, Paul. I have passed your comments on to the manager and her team. We read and value every review and it really makes a difference during a difficult year. We're looking forward to soon being able to welcome you back to us at Oakhaven! Thanks again, Paul.


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Review from Gillian G (Cousin of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with the home manager, we were reassured and impressed. Our relative had lots of medical and mental health issues, which concerned us, however, our concern was very quickly relieved by the professionalism of the entire setup and term, even with the additional covid situation.
We couldn’t have made a better choice. We were amazed and delighted how quickly our relative settled, how his complicated requirements were met and dealt with. My husband and I couldn’t give this care home a better review, it’s been outstanding.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Gillian, thanks for your lovely words. I have made sure the manager and her team have read your review and if we can do anything more, please do not hesitate to contact us.


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Review from Neil T (Son of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for some time now and suffers from dementia. During this time I have found the priority within the home to be one of care and compassion. One of the lovely things about the place is the consistency of the staff, some of which have been there a long time. This consistency
certainly shows in the way the warmth is reciprocated between resident and staff members. The home is cosy and it doesn’t have lots of residents. This means that I have always taken comfort in knowing my mum is not being forgotten about. The current manager always seems to have the best interest of the individuals at heart and actively engages with me around developments and activities. They have responded positively towards the covid situation and I can’t thank them enough for keeping my mum safe.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thanks for your lovely comments, Neil. We may be a small home but hopefully, this is one of the things that makes us stand out! I have passed your review onto the manager and her team. If we can do anything more, please do not hesitate to get in touch!


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Review from Jo M (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Oakhaven and the care our mum is receiving. Staff are all very friendly and helpful and management are brilliant at keeping us up to date with news and anything we need to know. Very organised and dealt with covid regarding visiting in the pod really well.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thanks for your wonderful words, Jo. I can assure you I have passed your words onto the manager and her team at Oakhaven.


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Review from Malcolm K (Brother of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and caring atmosphere. All members of staff are of a high standard and go the extra mile with excellent Covid management. Keep relatives well informed on a regular basis which gives reassurance particularly under the present Covid conditions.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thanks for your lovely review, Malcolm. I have passed your comments onto the manager and her team and my colleagues.


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Review from Karen I (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was moved to Oakhaven from a CIC bed in January 2021 as a temporary placement. Obviously, due to Covid restrictions, choosing a suitable home was so difficult. We were fortunate to be led to this home and we are really pleased and relieved with how Dad has settled here. The manager and staff have
been so kind and caring as well as efficient and well organised. We have not yet been able to enter the home but have been able to visit Dad in their visitor pod to gain a feel for the home and see that Dad is settling here.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thanks for your review, Karen. I have passed your comments onto the team and our senior team at Valorum Care. Glad to hear you've been able to make use of our visiting pod but cannot wait to welcome you properly to Oakhaven shortly!


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Review from Andrew T (Son of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Oakhaven since she fell 2 years ago. It is a delightfully friendly little home and very importantly because it's a cosy home, they seem to have the same staff all the time. I think this is really important for elderly people who can easily get confused over constant staff changes. The
staff appear to care very much for the residents and given that mum has Alzheimer's, she doesn't complain at all about the team (only about the weather and the programmes on tv etc.). The manager seems to be in firm control of the running of the home and she inspires a sort of confidence that everything that needs to be taken care of, will be dealt with. This originally was not my first choice of home for mum but having seen mum there for a while now and more importantly talking to some of my contemporaries, who also have elderly parents and hearing their (horror) stories (of other homes), I believe this choice was quite serendipitous. Most importantly, mum is happy here.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thank you Andrew for your comments. I've passed them on to the team at Oakhaven. I'm so glad to hear your mum is happy. Looking forward to welcoming you back into the home.


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Review from Josey C (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately not able to make much comment, as not been able to visit inside the home due to Covid. The manager and staff are so helpful given the difficult circumstances they are undergoing at present time. My Mum says the girls look after her so well, couldn't ask for more.

Reply from Paul Jaggs, Strategic Development Manager at Oakhaven Care Home

Thank you, Josey. I've passed your comments onto the team at Oakhaven. We're looking forward to welcoming you to Oakhaven when we can!


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Current Review Score: 8.2 (8.208)

Overview of Review Score

The Review Score of 8.2 (8.208) out of 10 for Oakhaven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Oakhaven Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.208 Points relating to the number of positive Reviews for Oakhaven Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Oakhaven Care Home

What types of Care is Oakhaven Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakhaven Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oakhaven Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at Oakhaven Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oakhaven Care Home to the centre of Leeds?

3.1 mile(s) as the crow flies, distance by road may be significantly further.