Primrose Court

Orchard Way, Guiseley, Leeds LS20 9EP
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9.9 65 Reviews
  • Primrose Court, Leeds
Anchor’s Primrose Court, located in Guiseley, is a care home providing quality care and luxurious facilities in a relaxing environment and continues to welcome new residents.

The care home provides care for older people in a quiet location and has a garden space for customers and their families to enjoy. They enjoy links within the community with regular visits from local schools and other organisations. Primrose Court is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home offers residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Anchor provides quality dementia care and trains colleagues to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care to older people.

Care Provided by Primrose Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Lawrence (Manager)
  • Admission Criteria
    • Please contact Primrose Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Funding & Fees Guide for Primrose Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,236
    • Self-Funded Residential Dementia Care from £1,236
    • RESPITE Self-Funded Residential Care from £1,236
    • RESPITE Self-Funded Residential Dementia Care from £1,236
  • Our colleagues at Primrose Court will be happy to answer any questions you have regarding our fees and what is included in these.


  • (these prices are only a guideline, please contact Primrose Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at Primrose Court.


  • Parking
  • Onsite parking is available, including disabled spaces.


Total of 65, showing 61-65
9.9

Primrose Court has a Review Score of 9.9 (9.854) out of 10, based on 24 reviews in the last 2 years. Over all time Primrose Court has 65 reviews.

Overall Experience

  • 55
  • 10
  • 0
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Date Published

65
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41
Overall Experience  Overall Experience 5.0 out of 5

Excellent caring staff who go the extra mile. Well led. The setting is kept very clean. The rooms are lovely and homely.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent, caring professional safe nursing home which aims to integrate all its residents into the community. Well thought out activities and kitchen cooked food tailored to individual requirements. The quality of care is first class.

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Overall Experience  Overall Experience 5.0 out of 5

This care home is so welcoming. It is a light, spotlessly clean and attractive building. The staff are brilliant. They are so kind, caring, understanding and at the same time totally professional and efficient. There is a wide range of entertainment and total freedom to opt in or out. There is
also great support for relatives from the staff and a feeling of being entirely included in everything that happens there, and of course in decisions involving your relative.

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Overall Experience  Overall Experience 5.0 out of 5

I am pleased to be able to praise Primrose Court. My mother has been resident here for 16months. She is 94years old and has dementia. She was very unwilling to give up her home and we expected a lot of problems.
However, the room is excellent and the staff made her feel comfortable and at home very
quickly.
My sister and I have visited almost daily and have never felt any need to feel concerned about anything.
I have given very high ratings because I think they are deserved.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I regularly visit a lady in Primrose Court, who used to be a neighbour. Every time we visit we are yet again impressed by the ultra-high standard of the home. Staff have always been polite, helpful, friendly and accommodating. The common areas and personal rooms are all bright, exceptionally
clean, modern and well-decorated. The fresh and airy atmosphere makes a refreshing change from when we visit other care homes. If we were able, we would reserve a room now for when we need more help in life - hopefully not for some years yet! The team here deserve a huge pat on the back. We extend our thanks for the love and care you provide our friend and everyone at Primrose Court.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Primrose Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Primrose Court is calculated as follows: ( (246 Excellents x 5) + (42 Goods x 4) ) ÷ 288 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Primrose Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 02 Apr 2025

We currently have one vacancy for care. Please contact Primrose Court directly for further details.


Awards / Recognitions (13)

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