Rievaulx House Care Centre

Thornhill Road, Armley, Leeds LS12 4LL
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9.2 52 Reviews
  • Rievaulx House Care Centre, Leeds
Belonging to a quiet, residential area in Armley, Leeds, Rievaulx House Care Home offers personalised residential and residential dementia care to older people.

This friendly home offers many areas for residents to relax and socialise with friends and family as well as many fantastic amenities which include a lovely garden which is tended by residents, on-site hair salon and cinema room.

At Rievaulx House, there are a range of lovely dining areas where residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day, providing an enjoyable experience for all residents and their loved ones.

Led by the experienced and friendly home manager, the whole team at Rievaulx House is on hand to help you or your loved one settle into life in the home.

By getting to know each individual resident at Rievaulx House, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Rievaulx House, so the team is dedicated to supporting residents in building strong relationships in the Armly neighbourhood, by organising events with local schools, charities and businesses in the area.

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Care Provided by Rievaulx House Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Samantha Foster (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rievaulx House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • Self-Funded Residential Dementia Care from £1,030
    • RESPITE Self-Funded Residential Care from £1,095
    • RESPITE Self-Funded Residential Dementia Care from £1,133
  • (these prices are only a guideline, please contact Rievaulx House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rievaulx House Care Centre Reviews (52)

Total of 52, showing 1-20
9.2

Rievaulx House Care Centre has a Review Score of 9.2 (9.152) out of 10, based on 13 reviews in the last 2 years. Over all time Rievaulx House Care Centre has 52 reviews.

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Review from M H (Son of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It took a while for my mother to settle in, but now she is very happy. She enjoys the food and activities and is always clean and well-kept. Staff are welcoming to visitors.

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Review from Tom F (Grandson of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff have been incredible at looking after my grandma. They are very friendly, sociable, and caring and they even went above and beyond when I took my little boy to visit.
A big Thank you!

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Review from J B (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is always well cared for and happy. She joins in the activities and goes on trips for lunch. She calls the residents and staff her family. There is a lovely garden to sit in when the weather allows.

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Review from Mandy E (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say thank you to all the care staff and caterers. You all made my mum feel so very special, loved and wanted on her birthday. You always do but made her feel so very much loved. As a family we appreciate all the work you do and we would like to say thank you.

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Review from G W (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very caring and attentive. Very approachable. They listen. I feel included when social events are happening.

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Review from Lesley D (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Rievaulx House for over a year. Although she missed living in her own flat she settled in well and was very happy with the level of care that she received and the way she was treated. The carers and other support staff were very kind to her and she always enjoyed a joke with
them. Initially, she was upstairs but we requested a move downstairs and she was happier as she could sit outside in the garden. She enjoyed doing the crafts with a particular member of staff who works very hard to entertain the residents. The lounge was always trimmed up to fit occasions and my mam appreciated this. As a family, we are very happy with the level of care and kindness that she received and we always found the staff nice and friendly when we visited. I wouldn't hesitate to recommend Rievaulx House to anybody who were looking for somewhere for a loved one to be looked after.

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Review from Carol B (Sister of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are and were very helpful when I asked them for something relating to my brother and my mum and another care home. They were very helpful.

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Review from K M (Nephew of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are lovely, residents love the staff and I think they are very welcoming. When I first came in, the lounge was sticky, it was cleaned up shortly after. I do understand the staff can be really busy but the lounge is very unclean. The resident's room is great, it's got everything he needs.

Reply from Clare Sheehan, Careline Advisor at Rievaulx House Care Centre

Thank you for taking time to review Rievaulx House, its great to hear your positive feedback about the staff team. Rievaulx House has a planned refurbishment programme which is starting in the next few months to refurbish all communal spaces in the home.


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Review from A M (Friend of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always had a good impression of the facility when I've visited. Staff are always friendly and obliging upon meeting despite working under difficult conditions and hours sometimes. The resident has settled in now and is well cared for which is all we can ask.

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Review from D B (Relative of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is always clean and tidy. All of the staff always very helpful and kind. Nothing is too much trouble.

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Review from P F (Daughter-in-law of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, everything is good, except the carpets, the one in my mother-in-law's room is filthy and stained really badly. I know the cleaning staff go in and do their best to clean it, I've seen them, but it's way past being able to be cleaned and has been that way since she moved into that room, it also
bothers her.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Rievaulx House Care Centre

Thank you for your lovely comment highlighting that you have had a good experience at Rievaulx House. If you could please approach the home manager regarding your mother-in-law's carpet, we can arrange a replacement.


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Review from L A (Daughter of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is currently at Rievaulx House. He’s okay and still does a lot for himself. There are some really good staff members here. My dad has regular visits from our family, he sees at least one of us every day. The only thing I would like for him is if he could move downstairs, so he could go out more
often. The only concern I have is sometimes I feel like if I don't check my dad for things like cellulitis it goes undiscovered. I’d like to thank the good staff for their hard work, as caring for people with dementia and Alzheimer’s is hard, but also rewarding.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Rievaulx House Care Centre

Thank you for your feedback, we are pleased to here that you are happy with the care your father receives. We have taken on board your comments regarding cellulitis; we have a new team of senior carers and are working through their training and induction at present.


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Review from Helen F (Niece of Resident) published on 23 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle needed to go into care due to his dementia. I had a very bad experience with a care home before Rievaulx House and was really worried, both about having to move him at the age of ninety years old and knowing very little about this home. I honestly had nothing to worry about. The management
are fantastic and this shows with their staff. They made both Uncle and myself really welcome from day one. Nothing is too much trouble and they are always happy to talk to me. They are happy and friendly and l often hear them talking to other residents, not knowing l am in my uncle's room, with so much kindness and compassion. I can not give this place enough stars, they have taken so much stress and worry off my shoulders. If you are looking for a care home for any loved one, please go and visit for yourself and meet the manager and her team. You will be made welcome and l am sure you will not be disappointed.

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Review from Jack B (Granddaughter of Resident) assisted by family/friend published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Rievaux House for about 4 weeks. I have settled really well with help from staff and family. Staff are friendly and welcoming and reassuring for me. The staff are patient and supportive.

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Review from A S (Niece of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout December the staff encouraged my uncle to get into the spirit of Christmas joining in on various games, Christmas movies and Christmas Party. Everyone taking part had a fantastic time with family members and supported staff. Live entertainment ensured a lot of dancing was encouraged and enjoyed.

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Review from H G (Friend of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I come every week to see my friend and she is very happy and settled. She has made friends with other residents. I know she is well looked after and safe. Her memory is so much better with being with people and company. I would recommend anybody to Rievaulx House it is friendly and caring to all.

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Review from L J (Granddaughter of Resident) published on 19 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has lived within Rievaulx House Care Centre for the past 4 years, the staff are brilliant and go above and beyond for my grandma. It really puts me at ease to know she is happy and safe. We are really glad we made the choice to move my grandma to Rievaulx.

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Review from Liz S (Daughter of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Rievaulx House for several years. Over that time she has always received the best care from the wonderful staff at this home where nothing is too much trouble.
Her room is large with an en suite bathroom and is kept spic and span by the hard working team. As are all the
shared public areas. She has a great choice of meals which she really enjoys and they do crafts and games on a regular basis. Before the pandemic, there were regular visiting entertainers and trips out. Hopefully, these can be started again when safe to do so. It gives my sister and I massive peace of mind to know that our mum is so well looked after 24/7 by such caring people. The staff at Rievaulx House have done an amazing job over the last 18 months during the most difficult of times and we can't praise or thank them enough.

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Review from Jo F (Daughter of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Rievaulx House since October 2020. During this time we couldn't be more delighted with the care she receives every day. She is very well looked after by the amazing team with every detail catered for, nothing is too much trouble. Communication with us is excellent, we have
always been kept up to date with developments during the very challenging pandemic. Mum is very happy, she absolutely loves the home-cooked food and is very content in her day to day life, which we as a family are extremely grateful for. Her room is spacious, light and airy and the facilities, in general, are excellent. Each and every member of the care team we have met have shown kindness, professionalism and a genuine desire to make Mum's stay as comfortable and enjoyable as possible. Someone recommended Rievaulx House to our family and we are very pleased they did, we can't recommend Rievaulx House highly enough.

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Review from Lisa W (Daughter of Resident) published on 23 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Rievaulx House since March 2020. This has been a very stressful time for all the family, it is comforting to know that Mum is safe and well looked after by all the staff. Video calls have helped ease our fears. Visits are now being allowed via the testing system, so we
cannot wait to visit Mum in person.

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Current Review Score: 9.2 (9.152)

Overview of Review Score

The Review Score of 9.2 (9.152) out of 10 for Rievaulx House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.430 for Rievaulx House Care Centre is calculated as follows: ( (84 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 149 Ratings = 4.43

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.722 Points relating to the number of positive Reviews for Rievaulx House Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 13 Positive Reviews ÷ 18 = 0.722

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

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Samantha Foster

Job Title: Home Manager

What does ‘kindness’ mean to you?


“Achieving the right outcomes for the right reasons for the people we support and the team that supports them. Ensuring quality is in the forefront.”


As a Heath Care Professional, Samantha has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked at HC-One since 2018, Samantha closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Samantha remarked:


“Being able to see the outcomes of the support on a level that I am able to share with the team. I enjoy being able to make decisions in the best interest of the team and the home as a whole and being able to be involved in processes from top to bottom.”


Samantha has also achieved much outside of work, with her proudest achievements being growing her career from the ground up being adaptable and flexible in her role collecting greater knowledge and skills along the way.


Outside of work, Samantha enjoys spending time with her husband, two children and a basset hound.


If you would like to find out more about Rievaulx House, Samantha would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Rievaulx House Care Centre

What types of Care is Rievaulx House Care Centre registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rievaulx House Care Centre provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rievaulx House Care Centre have?

There are 90 Single Rooms.

What are the Facilities & Services at Rievaulx House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rievaulx House Care Centre to the centre of Leeds?

1.6 mile(s) as the crow flies, distance by road may be significantly further.