Rievaulx House Care Centre

Thornhill Road, Armley, Leeds LS12 4LL
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9.2 52 Reviews
  • Rievaulx House Care Centre, Leeds
Belonging to a quiet, residential area in Armley, Leeds, Rievaulx House Care Home offers personalised residential and residential dementia care to older people.

This friendly home offers many areas for residents to relax and socialise with friends and family as well as many fantastic amenities which include a lovely garden which is tended by residents, on-site hair salon and cinema room.

At Rievaulx House, there are a range of lovely dining areas where residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day, providing an enjoyable experience for all residents and their loved ones.

Led by the experienced and friendly home manager, the whole team at Rievaulx House is on hand to help you or your loved one settle into life in the home.

By getting to know each individual resident at Rievaulx House, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Rievaulx House, so the team is dedicated to supporting residents in building strong relationships in the Armly neighbourhood, by organising events with local schools, charities and businesses in the area.

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Care Provided by Rievaulx House Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Samantha Foster (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rievaulx House Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • Self-Funded Residential Dementia Care from £1,030
    • RESPITE Self-Funded Residential Care from £1,095
    • RESPITE Self-Funded Residential Dementia Care from £1,133
  • (these prices are only a guideline, please contact Rievaulx House Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rievaulx House Care Centre Reviews (52)

Total of 52, showing 21-40
9.2

Rievaulx House Care Centre has a Review Score of 9.2 (9.152) out of 10, based on 13 reviews in the last 2 years. Over all time Rievaulx House Care Centre has 52 reviews.

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Review from Tracey B (Daughter of Resident) published on 26 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the care they have given my mom during the time she has been with them (just over a year). They have treated her with dignity and nothing is too much trouble and I have been able to feel she is safe and secure during this Covid epidemic. I would recommend this care
home 100%.

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Review from K H (Daughter of Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Rievaulx House for 2.5 years. The staff and care have been excellent. He has a lovely sunny room, which is kept very clean. The home feels like a family, and all the staff are welcoming and friendly. The office door is always open, and open dialogue is encouraged so if there are
any issues (health or otherwise) they are listened to and actioned quickly. I would highly recommend this caring home.

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Review from E P (Son of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Wonderful staff always smiling. Very friendly and caring always make visitors feel welcome, they always call me by my first name which I find nice.

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Review from R K (Nephew of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At last able to visit my aunty. Staff caring, helpful and very good. Everything well organised despite the situation we all find ourselves in. Aunty looked very well and comfy, even had a hair trim, well done by carers! Staff working brilliantly under current conditions and most helpful at all times.
Covid protocol observed on outside visit with no problems.

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Review from Wendy H (Daughter of Resident) published on 5 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had my first face to face visit with my mum today and it was wonderful. Really well organised and I was met by a member of staff who provided me with an apron, masks and hand sanitiser and wipes. We were given 1/2 an hour and it was so special. Staff kept an eye on us from a distance and as the weather
was a bit poor we sat under a gazebo and mum was dressed accordingly. It really was fantastic. The staff at Rievaulx are amazing. Special shout to them all.

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Review from Vivien P (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All our family came to the Xmas Party and we all thoroughly enjoyed ourselves. The staff and residents all very welcoming. The ukelele player was an excellent choice, we sang and danced and mum danced for the first time in years.
Thank you.

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Review from J S (Daughter of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous!

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Review from L H (Daughter of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to Rievaulx House in September, she has settled well and is looked after well. Staff are friendly and always willing to help when asked. Mum seems happy and has started to make friends with the other residents.
One suggestion would be to have a keyworker assigned to each resident as at times,
finding information out about appointments, physio etc can be difficult due to staff changing shifts. I would consider this to be a good care home.

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Review from K H (Granddaughter of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Rievaulz on Saturday 14th December to attend the Christmas party. My gran had only been a resident for a couple of weeks but the way she got on with staff and how warmly they treated her was lovely to see. She has always been fiercely independent and I never expected to see her willingly accept
residential care but she is totally happy in her new home and is loving being looked after in such a lovely environment. Thank you.

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Review from Jan H (Daughter of Resident) published on 20 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The "Chef" does not stretch himself with the meals. They are bland and very repetitive. Elderly people need food which is nutritious, appetising and healthy which gives them all the vitamins they need to sustain a healthy life and digestive system. This is lacking somewhat at these premises. Therefore
I suggest either a replacement chef or the existing one needs to be retrained on the nutritional value of serving food to the elderly.

Reply from Clare Sheehan, Careline Advisor at Rievaulx House Care Centre

Thank you for your review, we value all feedback as this will help us improve our service where required. At HC-One, we put great quality food and best practice food service at the heart of the care programme for residents, key to their health and wellbeing, to ensure residents reach their recommended daily intake of nutrition. To do this we have access to an innovative management system to aid us in nutritionally analysing the HC-One menu cycle to ensure targets are achieved. Menus are planned to follow two seasons which change in April for spring and summer and October for autumn and winter. Within each season a four-week menu cycle is followed. Chefs are provided with these set menu cycles and a minimum bank of 300 nutritionally analysed recipes. Traditional favourites will be repeated otherwise main meal dishes, desserts and snacks will not be repeated more than once in a four-week cycle. Our residents participate in menu planning and if there is something on a menu that a resident does not like then there are always alternatives available daily.


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Review from M H (Relative of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my sister and brother in law monthly, or more when possible. I am very happy with the quality of care given to each of them. They appear to be happy and settled in the home and this has to be due to the care they are receiving.
In my sister's words, "It is a very nice hotel - the staff are
very helpful and the food is wonderful". Albeit she has dementia, she is happy in her World and is enabled to live in "her World".

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Review from Stewart D (Son of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been at Rievaulx House for a short time but any issues with settling in were resolved quickly.
We have found the staff to be really helpful and caring.

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Review from M S (Wife of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with the care home. The staff are very caring and my husband is looked after very well.

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Review from Ian J (Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As this was my first time at a care home I was somewhat hesitant at what would happen and what I expected.
The staff here have been absolutely fabulous, they looked after me rather well, allaying my hesitance from the word go, the taking of medicines, is well organised and prompt.
Room is brilliant,
wet room (great fun to shower seated) quite roomy, living room/bed has bags of space and TV and WiFi.
Meals are smashing (vegetarian) a good selection for each meal times, food well cooked well prepped and hot
Room cleaned daily by a cheerful member of staff.
Xmas was made a memorable season for me.
I have no hesitance in recommending Rievaulx house to anyone that would be a 1st timer.
Thankyou to all at Rievaulx house.

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Review from Jonathan Q (Son of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely happy with Mum's care and wellbeing. All the staff are friendly and professional and I have peace of mind Mum is safe and well.

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Review from S H (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really caring and nothing is too much trouble they will do anything for my mum, she is always clean and tidy both in her appearance and her room and bathroom. I feel I can go to the office and discuss anything from personal matters to just everyday chit-chat. Mum has settled in lovely
she has been there for about 18 months now. Perhaps a little bit more of a selection of choice of food old people prefer old type meals e.g Shepherds Pie, Meat and Potato Pie or Corned Beef Stew. All in all fantastic.

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Review from Simon S (Son of Resident) published on 13 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Rievaulx House because the home manager is very honest and supportive. When we looked around the carers seemed friendly and knew their stuff. It's a difficult choice, putting your parent in a home for any amount of time but we are very happy with the service and know that he is in good hands
with the manager and her staff.


I will recommend the home to all those looking for care in the Leeds area.


Thanks.


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Review from D G (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled at Rievaulx House more than I would ever have imagined. I feel this is due to the care and kindness shown to her over the past year. I would like to say a big thank you to one and all!

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Review from Susan P (Daughter-in-law of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Standard of care and attitude of staff excellent. Care very good, could not ask for more.

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Review from Neil R (Son-in-law of Resident) published on 18 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Rievaulx House are to be congratulated on their level of care. The manager, in particular, puts her heart and soul into her job.

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Current Review Score: 9.2 (9.152)

Overview of Review Score

The Review Score of 9.2 (9.152) out of 10 for Rievaulx House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.430 for Rievaulx House Care Centre is calculated as follows: ( (84 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 149 Ratings = 4.43

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.722 Points relating to the number of positive Reviews for Rievaulx House Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 13 Positive Reviews ÷ 18 = 0.722

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Meet the Team (1)

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Samantha Foster

Job Title: Home Manager

What does ‘kindness’ mean to you?


“Achieving the right outcomes for the right reasons for the people we support and the team that supports them. Ensuring quality is in the forefront.”


As a Heath Care Professional, Samantha has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having worked at HC-One since 2018, Samantha closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Samantha remarked:


“Being able to see the outcomes of the support on a level that I am able to share with the team. I enjoy being able to make decisions in the best interest of the team and the home as a whole and being able to be involved in processes from top to bottom.”


Samantha has also achieved much outside of work, with her proudest achievements being growing her career from the ground up being adaptable and flexible in her role collecting greater knowledge and skills along the way.


Outside of work, Samantha enjoys spending time with her husband, two children and a basset hound.


If you would like to find out more about Rievaulx House, Samantha would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.