Haven Lodge

Wakefield Road, Normanton WF6 1BP
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8.9 16 Reviews
  • Haven Lodge, Normanton
Haven Lodge is located in the picturesque Calder Valley, where a secure and homely atmosphere is complemented by skilled care and support for an active lifestyle.

The home is ideal for those with reduced mobility, having good wheelchair access, lift and stairlift, and mobile and bath hoists. The home also has its own sensory garden.

Alongside a full and varied activities programme, residents enjoy nutritionally balanced meals and bespoke one-to-one sessions.

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Care Provided by Haven Lodge

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jessica Hargrave (Home Manager)
  • Admission Criteria
    • Residential care. we welcome residential care enquiries funded by LA CHC or private funding
    • Ages 55+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Haven Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,350
    • Self-Funded Residential Dementia Care £1,300 – £1,450
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400

  • Free Wifi
  • (these prices are only a guideline, please contact Haven Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • OPEN VISITING
    However the service operates a protective meal times policy and discourages visits at these times.


  • Parking

  • Free parking on site


Haven Lodge Reviews (16)

8.9

Haven Lodge has a Review Score of 8.9 (8.894) out of 10, based on 4 reviews in the last 2 years. Over all time Haven Lodge has 16 reviews.

Overall Experience

  • 12
  • 4
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Date Published

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Review from Rachael E (Granddaughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond to look after and care for the residents and families. The meals are 10 out of 10. The manager is amazing and goes above and beyond to make sure everyone is looked after. My grandma was comfortable, clean, well-fed and was treated with dignity and respect all the way through
and so was the family. It's a care home with a big heart.

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Review from Lisa S (Daughter-in-law of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is looked after 100% by the carers. The manager is lovely. They have become like family to us.
The carers go out of their way for the residents.
The home is spotless. Meals are really good.

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Review from M C (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a lovely caring place. My mum-in-law was very well looked after. She enjoyed the activities and the staff were great in getting Mum to join in and interact with them and other residents.
Mum gained weight as she was getting regular good meals that she enjoyed. She was always very well
hydrated with drinks of juice or cups of tea and biscuits throughout the day.
I would highly recommend Haven Lodge to anyone looking for either respite or long-term care for an elderly relative.

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Review from J P (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been to several care homes before deciding on Haven Lodge. There were no immediate smells on entering, the staff were welcoming and happy to show you around. I spoke to the residents who we're all happy. The decor and furniture is a little mismatched but the food and care are spot on and that's
the most important thing.

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Review from A W (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Haven Lodge for over 18 months now, and she is always clean and happy, singing along and getting involved. We were allowed to decorate her rooms, and we get regular reviews. The manager always keeps in touch. The staff are caring and kind. The best choice for our mum.
Thank
you to you all.

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Review from Jackie C (Daughter of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for the past 18 months. The Manager and staff are brilliant, always approachable and we are like one big happy family. My dad is treat with the care and dignity he deserves, I can see he is happy and anyone can see he is well cared for. I have personally seen their care and
can only say they are like angels to my dad. I have complete peace of mind and would highly recommend this home.

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Review from Nathan J (Relative of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided, residents are treated like family.
Management and all staff have been exceptional at all times and especially during these difficult months due to COVID-19.
Family have always been kept well informed. The health and safety of residents have always been their main priority.
Highly recommend.

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Review from Caroline J (Daughter of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding home. Staff and manager are friendly and very supportive to dad and the family, treats everyone maintaining their dignity. Very clean and tidy. Meals are varied and to a high standard. Nothing is too much trouble. Highly recommend.

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Review from S W (Son of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very clean and smelled fresh. The staff are very good and looked after my dad. I will definitely use Haven Lodge again for respite care. The only drawback compared to other homes, there isn't a personal toilet in the room. This didn't bother my dad though.

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Review from Dawn C (Daughter of Resident) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding, loving care provided to my mam, she was at Haven Lodge 3 years and treated with dignity and respect at all times. I visited regularly and always felt very welcomed. Highly recommend Haven lodge and a huge thank you to everyone involved

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Review from B S (Friend of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a carer for the council for over 30 years and I've seen many care homes and I've come across many carers. Haven Lodge isn't the most modern of homes but it makes up for that, it's very, very clean. The staff are wonderful. It's friendly and welcoming, nothing is too much trouble for them. Every
carer supports each other, it's a lovely place. I know my friend is happy knowing her uncle is being cared for.

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Review from A B (Cousin of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful, clean, good food, staff that care about the residents. Very good environment, always something going on for residents. A very good Entertainment Manager. All round they are all very helpful.

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Review from Linda B (Daughter of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been resident at Haven Lodge for 13 months.
After a few teething problems she seems very happy.
She is warm, clean and well fed.
She is medicated appropriately and the staff are friendly and approachable but professional.

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Review from Allan Q (Brother of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not marked Food and Drink below owing to not being present when food is served. Activities - we are not there visiting whilst any activities are taking place, other than Bingo and TV. Safety/Security - Just a question mark on main entrance door e.g. slight looseness when locked. Value for Money - We
have no part in payment obligations.


Feel awkward when there are a few visitors at the same time owing to bringing chairs into the lounge from other rooms and being cramped up.


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Review from Margaret B (Sister of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As always the home was clean and most important it smelt clean and fresh. The staff were attentive, even though some were detailed for bathing duties which must be extremely time consuming. My sister had just been showered (at 3:15pm) tea/biscuits served 10 minutes later to residents and to us. Her
nails are always beautifully manicured and polished. I bought some raffle tickets from the hard working organiser and have happily supported her good works with donations whenever I can, she has such a great presence and indomitable spirit and optimism. All the staff members and management are approachable and give straight answers. I am 81 years of age and visit every three weeks along with my husband.

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Review from Christine J (Daughter of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am totally happy in the way my Mother is cared for. Staff are very helpful and keep me informed about Mother's health and welfare.

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Current Review Score: 8.9 (8.894)

Overview of Review Score

The Review Score of 8.9 (8.894) out of 10 for Haven Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Haven Lodge is calculated as follows: ( (44 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Haven Lodge is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 4 Positive Reviews ÷ 6.4 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Haven Lodge

What types of Care is Haven Lodge registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haven Lodge provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Haven Lodge have?

There are 32 Single Rooms.

What are the Facilities & Services at Haven Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haven Lodge to the centre of Normanton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.