Vicarage Court Care Home

Vicarage Gardens, North Featherstone, Pontefract, Wakefield WF7 6NH
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9.8 144 Reviews
  • Vicarage Court Care Home, Wakefield
Vicarage Court Care Home is a multi award winning nursing home, located in the scenic surroundings of the Yorkshire countryside, near Pontefract Racecourse. A qualified nursing team provide personalised care including for specialist conditions such as residential dementia, general nursing, elderly residential and young persons physical disability. They can cater for specialist care packages to suit complex resident needs.

Established for 30 years, it has new state of the art facilities with the team boasting many years of experience in management of long-term care needs. There are 10 lounges, a courtyard, balcony areas and two acres of gardens for residents to enjoy.

In 2021, HealthWatch awarded the home the "Putting People First" award. This was for the team's response to COVID crisis and not losing any residents to COVID. In 2020, they won at the British Care Awards. Previous to that they own "Employer of the Year" (2014) from Wakefield College.

Day care and respite care are available. A versatile range of bedrooms can suit individuals with differing needs, while there is a choice of comfortable living areas and a sun lounge. Large luxury apartments for couples or individual residents are available.

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Care Provided by Vicarage Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Calsa Care Ltd
  • Person in charge
  • Tracy Smith (Manager)
  • Admission Criteria
    • Ages 35+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Vicarage Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £850
    • Self-Funded Nursing Care from £850

  • Fees depend on the unit and room. Please speak with the manager or the Director for exact fee rates.
  • (these prices are only a guideline, please contact Vicarage Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no set visiting times. Families are welcome whenever they wish.


  • Parking

  • Free Parking in large car park


Vicarage Court Care Home Reviews (144)

Total of 144, showing 41-60
9.8

Vicarage Court Care Home has a Review Score of 9.8 (9.770) out of 10, based on 27 reviews in the last 2 years. Over all time Vicarage Court Care Home has 144 reviews.

Overall Experience

  • 121
  • 20
  • 1
  • 1
  • 1

Date Published

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10
27
117

Review from C T (Daughter of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was treated with respect, patience and kindness throughout his time at Vicarage Court. His medical needs were met with professionalism and efficiency. The family were made to feel welcome and all felt valued.

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Review from M M (Son of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place, with lovely staff. The level of care is excellent. Highly recommended.

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Review from T M (Granddaughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. They work with great kindness and compassion, day in, day out. They looked after my grandma wonderfully, with dignity always at the fore front. They keep every one safe within the building and this is because they have an owner and manager who care, which shows through the staff.

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Review from A B (Friend of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Vicarage Court in November 2021. This was a difficult and anxious time for everyone, but I found the management and staff, welcoming, friendly and supportive. During the past ten months, I have nothing but praise, as I see love, care and patience given to the residents and
their families. They go beyond the excellent nursing and caring to provide fun activities and a homely atmosphere. Thank you all.

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Review from Jagdeep M (Son of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family cannot thank enough all of the staff at Vicarage Court Care Home. The co-operation and guidance certainly made matters easier for us. My father was frail and needed the care and attention that was provided. He was happy with the staff who looked after him and made his stay very comfortable.
We found the facilities were very clean, comfortable and kept very tidy.

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Review from Steve L (Brother of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent. Very caring staff, good facilities and friendly attitude. All nursery staff are helpful and the admin staff are great. The entertainment team are very good. Always plenty to do. Would recommend to all.

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Review from Susan B (Daughter of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is looked after very well, she came in for respite and decided to stay. If she's happy we are happy. The staff are very nice and professional. We struggled at home with various aspects of care, but here everything is taken care of. Their philosophy is that this is the residents home and it's carried
out to the letter. The managers, carers and ancillary staff must be very proud.

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Review from L S (Sister-in-law of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, wonderful facilities and a really caring environment. A huge thank you to the team for their support, love and care. My sister in law was very happy there and she spent the last two years of her life in a caring and warm environment. With us living in another country, it was a blessing
to know she was safe and cared for.

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Review from John Barry S (Brother of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in the care home for two years. She was incredibly well cared for and looked after. Everyone at the home had a great relationship with her and were very helpful and communicative with the family. We would definitely recommend the Vicarage Court Care Home.

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Review from J T (Wife of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, carers, nurses, cleaners, activities coordinator, the handyman and the administration have delivered outstanding care to my husband. He has said he has been well cared for 24 hrs at times. We cannot thank them enough for the care and consideration they have given to my husband, in the
time he has been a resident.

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Review from Shaun G (Son of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run. Staff friendly and helpful.

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Review from E M (Wife of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is being looked after very well both physically and mentally. The staff are proactive and caring. I am very happy that as I cannot physically care for him, he gets the best possible care.

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Review from Janet W (Wife of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Vicarage Court for the past six months. In that time, everyone who works there, from nurses and care assistants to admin staff and cleaners has built a relationship with my husband and all the family. Everyone genuinely cares for him, learning his ways and likes to
give him a positive time in their care. Thank you.

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Review from T S (Daughter of Resident) published on 12 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum had to go in a home, I was worried sick about all the bad reviews and negative comments about them but Vicarage Court have been absolutely brilliant. From all the staff and the food, it's been first class. My mum only needed to be in a few weeks but if it comes to her needing full-time care
then this is the place that I would want her to go.

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Review from R W (Father of Resident) published on 7 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with everything. I would recommend this home to anyone. They cannot do enough for their patients.

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Review from K H (Daughter of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager really put us at ease. My dad was staying for two weeks respite. He said the staff were lovely and told us he would go in again when we needed a rest.

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Review from M B (Nephew of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The building and interior decor are well maintained to a high standard. Staff provide wonderful care. Nothing too much trouble. The care my uncle is receiving we could not ask for anymore.

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Review from D G (Wife of Resident) published on 15 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been inside many care homes for different reasons. Vicarage Court is the best I have ever seen. If I need a care home, my family know Vicarage Court is the one I would prefer.

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Review from L B (Sister of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care shown in this care home has been extremely good, so far. My brother, who has learning difficulties, has settled well into the new environment, as staff are welcoming, caring and professional in all areas. His safety has been paramount and the management and staff have been very
supportive. Drinks have been shown to be plentiful and his pureed meals have been well presented. He engages in the activities, which are varied, within his capabilities and he does not feel left out. A home well worth recommending.

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Review from R H (Daughter of Resident) published on 13 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father (aged 94) was a resident for 4 years and throughout he has been treated with care, dignity, affection and made to feel part of the Vicarage Court Care Home family.
He was always keen to join in with the many varied activities. With a hearty appetite loved the home-cooked nutritious food.
Every member of staff was kindness itself and I cannot recommend Victoria Court enough.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Vicarage Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Vicarage Court Care Home is calculated as follows: ( (264 Excellents x 5) + (42 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 318 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Vicarage Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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