Vicarage Court Care Home

Vicarage Gardens, North Featherstone, Pontefract, Wakefield WF7 6NH
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9.8 144 Reviews
  • Vicarage Court Care Home, Wakefield
Vicarage Court Care Home is a multi award winning nursing home, located in the scenic surroundings of the Yorkshire countryside, near Pontefract Racecourse. A qualified nursing team provide personalised care including for specialist conditions such as residential dementia, general nursing, elderly residential and young persons physical disability. They can cater for specialist care packages to suit complex resident needs.

Established for 30 years, it has new state of the art facilities with the team boasting many years of experience in management of long-term care needs. There are 10 lounges, a courtyard, balcony areas and two acres of gardens for residents to enjoy.

In 2021, HealthWatch awarded the home the "Putting People First" award. This was for the team's response to COVID crisis and not losing any residents to COVID. In 2020, they won at the British Care Awards. Previous to that they own "Employer of the Year" (2014) from Wakefield College.

Day care and respite care are available. A versatile range of bedrooms can suit individuals with differing needs, while there is a choice of comfortable living areas and a sun lounge. Large luxury apartments for couples or individual residents are available.

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Care Provided by Vicarage Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Calsa Care Ltd
  • Person in charge
  • Tracy Smith (Manager)
  • Admission Criteria
    • Ages 35+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Vicarage Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £850
    • Self-Funded Nursing Care from £850

  • Fees depend on the unit and room. Please speak with the manager or the Director for exact fee rates.
  • (these prices are only a guideline, please contact Vicarage Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no set visiting times. Families are welcome whenever they wish.


  • Parking

  • Free Parking in large car park


Vicarage Court Care Home Reviews (144)

Total of 144, showing 101-120
9.8

Vicarage Court Care Home has a Review Score of 9.8 (9.770) out of 10, based on 27 reviews in the last 2 years. Over all time Vicarage Court Care Home has 144 reviews.

Overall Experience

  • 121
  • 20
  • 1
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Date Published

144
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10
27
117

Review from Rita H (Wife of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is very good and the home is very clean. All the staff were 100% a great bunch of girls. I would recommend the home to anyone.

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Review from Gary G (Son of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since day one in April 2018 there has always been a caring, smiling, helpful member of staff there to greet you.
My father always told me they're worth their weight in gold here and when I was down you knew there would be a smiley face waiting for you when you visited.
I could not thank them enough.

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Review from Karen M (Wife of Resident) published on 20 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stays at Vicarage Court to enable me to have a break from providing his care. I have found all the staff there at every level friendly but professional. I feel comfortable when I am in the home and am confident that my husband is being cared for and looked after.

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Review from R M (Son of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and kindness shown to my father whilst a resident in the dementia unit was better than anything we could have imagined. The staff went above and beyond their duty.

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Review from Steven (Respite Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As with previous periods of respite care my latest stay was made most comfortable by the caring and attentive staff at all levels. Nothing was too much trouble when attending to my needs, or those of my visitors.

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Review from Dawn D (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum went to Vicarage Court to receive end of life care. She was treated with compassion and dignity up to the very end. All staff are very caring and do their utmost for the residents.


Communication between shift change could be improved as I found myself repeating the same thing to 4 different

nurses, but whenever I asked for anything it was done immediately.

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Review from Anne W (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team lives and breathes the philosophy that they work in "Dad's home". They work together to build a new community for residents. Dad's health and positive attitude have grown and improved since he moved in and he feels valued. Thank you to the whole Vicarage Court team.

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Review from A C (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring organisation. The home was always clean and well run. I would recommend this care home to anyone who required this service.

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Review from C I (Sister of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are over the moon with all the care and help that my sister gets and how well she is looked after.
The activities are really good and a lot of thought and effort goes into this.
It's all the little things that matter and they all add up to making my sister's stay enjoyable.

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Review from P S (Daughter of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking such good care of my mum whilst my husband recovers from surgery. It has been a hectic time for me and to know that mum is so comfortable here is such a relief. She usually stays when we go on holiday and always tells me how lovely and caring the staff are. Mum rarely makes new
memories now but she can remember her stays here. It takes a lot of stress away knowing they are here for us when we need them.

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Review from P N (Son of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My step mum has been resident for seven years as her condition has deteriorated. The level of care required has always increased to meet her needs.
Staff are always caring and thoughtful.

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Review from Susan R (Daughter of Resident) published on 3 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren't words to convey the depth of gratitude our family have for the love and care given to Mum. The staff bore her fear and distress and gave her care and support in return; this has been priceless to us always, and especially as her dementia progressed. We have witnessed throughout their
compassion and professionalism during her five and a half years there. In addition to this the staff have offered me honesty and warmth; a time to laugh and to cry. I will always hold their generosity of spirit in my heart. I'm grateful to them all for carrying us through a very emotional ride.

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Review from David R (Resident) published on 28 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities are second to none. The staff are caring and compassionate and nothing was too much trouble. They made my stay much more pleasant than the circumstances which made it necessary would dictate.

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Review from Louise R (Granddaughter of Resident) published on 26 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely friendly home where the residents are well cared for. Staff are welcoming and friendly and residents get their hair done every week and have other activities during the week.

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Review from Diane L (Daughter of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vicarage Court is a well organised, welcoming care home. It has a warm and friendly environment and we feel my mum is safe and well cared for here. There are various activities/groups to join in with. The building layout means the residents have a choice of areas to spend their time in and this is also
important for visitors. There is a large conservatory looking out towards the garden area. The food is of a high standard and communications between staff and family are excellent.

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Review from Chris W (Son of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visited a number of care homes and tried a couple for a short-term stay before deciding on Vicarage Court Care Home. One major plus point is that the building is large so residents are not cramped.


Rooms are well designed and comfortable and frequently cleaned. Staff are friendly and attentive

to the residents and bring information on residents activities to visiting relatives.

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Review from Robert F (Wife of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything that has been done for my wife while staying here has been excellent. All the staff are very good and helpful. She is very well looked after.

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Review from Julie B (Daughter-in-law of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly to both my mother in law and our family and friends. She is well looked after and we feel she is happy there. I cannot praise the staff enough for all their kindness and care. A special thank you to the unit manager who I think goes above and beyond her duties to get the
right treatment for all her residents.

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Review from Carol S (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well looked after by staff, she feels safe and secure.

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Review from Val C (Niece of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the nicest homes we've seen. Staff very sociable and great activities.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Vicarage Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Vicarage Court Care Home is calculated as follows: ( (264 Excellents x 5) + (42 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 318 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Vicarage Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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