Vicarage Court Care Home

Vicarage Gardens, North Featherstone, Pontefract, Wakefield WF7 6NH
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9.8 144 Reviews
  • Vicarage Court Care Home, Wakefield
Vicarage Court Care Home is a multi award winning nursing home, located in the scenic surroundings of the Yorkshire countryside, near Pontefract Racecourse. A qualified nursing team provide personalised care including for specialist conditions such as residential dementia, general nursing, elderly residential and young persons physical disability. They can cater for specialist care packages to suit complex resident needs.

Established for 30 years, it has new state of the art facilities with the team boasting many years of experience in management of long-term care needs. There are 10 lounges, a courtyard, balcony areas and two acres of gardens for residents to enjoy.

In 2021, HealthWatch awarded the home the "Putting People First" award. This was for the team's response to COVID crisis and not losing any residents to COVID. In 2020, they won at the British Care Awards. Previous to that they own "Employer of the Year" (2014) from Wakefield College.

Day care and respite care are available. A versatile range of bedrooms can suit individuals with differing needs, while there is a choice of comfortable living areas and a sun lounge. Large luxury apartments for couples or individual residents are available.

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Care Provided by Vicarage Court Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Calsa Care Ltd
  • Person in charge
  • Tracy Smith (Manager)
  • Admission Criteria
    • Ages 35+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Vicarage Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £850
    • Self-Funded Nursing Care from £850

  • Fees depend on the unit and room. Please speak with the manager or the Director for exact fee rates.
  • (these prices are only a guideline, please contact Vicarage Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no set visiting times. Families are welcome whenever they wish.


  • Parking

  • Free Parking in large car park


Vicarage Court Care Home Reviews (144)

Total of 144, showing 121-140
9.8

Vicarage Court Care Home has a Review Score of 9.8 (9.770) out of 10, based on 27 reviews in the last 2 years. Over all time Vicarage Court Care Home has 144 reviews.

Overall Experience

  • 121
  • 20
  • 1
  • 1
  • 1

Date Published

144
2
10
27
117

Review from Leslie S (Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in this home. We are all well taken care of by the carers I am very happy to know that we have the care of a fully qualified nurse twenty-four hours a day and am very happy with the medical care I receive here. The carers here are magnificent and live up to their name of being carers.

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Review from John G (Friend of Resident) published on 19 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given to my grandfather. Everytime I visited he was very happy and well cared for.
The activities are excellent.

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Review from Heather (Daughter of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the Dementia Unit managers and staff enough for their care, consideration and compassion to mum and also to all of our family.
We wouldn't hesitate to recommend Vicarage Court. The support given to our family at a difficult time was very much appreciated. Thank you for your kindness.

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Review from Louise A (Cousin of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin enjoyed his stay at Vicarage Court Care Home. He wasn't the easiest man to please being in the hospitality trade all his life, but he didn't have any grievance with his time at Vicarage Court Care Home.

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Review from Karen B (Daughter of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a fantastic experience of this care home. My dad stayed here over 6 months until he sadly passed away 12/01/17. I could not have asked for better care for him from day one. It is like a proper home from home.

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Review from Sandra B (Daughter of Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away on the 3rd of April. She died in the care home and the care we got from the staff while we were sitting with her was unbelievable. They looked after us and her all the time. Mum had been in the home 3 years and had really enjoyed it there. There were always plenty of activities,
which she really enjoyed, and she made loads of friends with residents and staff. The staff excel in all their duties and it has been a pleasure meeting them.

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Review from J B (Son-in-law of Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had previous experience with homes, I can compare, and I cannot praise my experience of here enough. They are top class in everything that is required in all departments and I would like to thank them for the love they put into their work.

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Review from Paul J (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was well looked after with lots of care and attention and I would highly recommend Vicarage Court to anyone.

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Review from B W (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities coordinator is brilliant, she includes all the residents in the activities.

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Review from A H (Brother of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vicarage Court gave excellent care to my sister from December 2015 to her going to hospital recently. Staff were superb, friendly and encouraging in all aspects of her care for my sister. Meals were tasty and satisfying. Carers encouraged my sister to eat and ensured she had enough to drink at all times.
Management were efficient and extremely helpful in managing fees.

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Review from Stuart F (Son of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Vicarage Court me and my family could come and visit my dad of any time and always clean, tidy, very helpful and accommodating.

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Review from Graham E (Son of Resident) published on 24 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care of my parents. I had many reservations about putting my parents into care, however they settled in very well thanks to the hard work of the staff at Vicarage Court. The staff are excellent. You can always speak to the unit managers 7 days a week.
The facilities are excellent
and the gardens are large. The owners are very helpful.
A lot of activities keep my parents busy from Tai Chi, gardening club, sing yourself happy classes, memory books, dance club, and regular parties.

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Review from Frank W (Cousin of Resident) published on 18 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin entered Vicarage Court in poor condition. After a short time, she really improved mentally and physically after receiving excellent care.
The staff have always been most welcoming to us and my cousin received lots of care and attention. She made friends and blossomed due to the care and
the kindness that she received.
The food the clients receive is lovely fresh home cooking and presented really well. Facilities are also excellent.
The care home has a lovely warmth and cannot praise the staff enough.

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Review from Param G (Grandson of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. The facilities are clean and the apartments are huge. The owners are very approachable and helpful. The staff are very kind and always helpful. The care that my grandfather received was the best that I could have hoped for. I was anxious putting him in a care home, but afterwards,
I realised I should have done this much earlier.
My family was given a lot of quality time with my grandfather, without the worry and stress and sleepless nights. We as a family will be eternally grateful to Vicarage Court and it's staff for this.

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Review from Sandra E (Friend of Resident) published on 14 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are efficient and friendly, always happy to lend a hand when needed. I must personally mention the Creative & Activities team she manages and organises the activities for the residents within the home which she does with great enthusiasm, thoughtfulness and pride. Sometimes I think she must of
have a double, with the amount she gets through!! She keeps the residents happy and engaged. Fantastic experience within this establishment.

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Review from June H (Friend of Resident) published on 11 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I have no current reason to use the services at Vicarage Court Care Home, I would not hesitate to recommend it or in fact use it myself should the need arise.
It is really like a home from home as much as the staff possibly can make it for the residents. There are obvious signs of care and
dignity.
The staff are angels without wings.

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Review from Amanda H (Daughter of Resident) published on 7 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very welcoming.
If you have any problems you could see the staff and it would be dealt with.
I would recommend the home to anyone.
Staff inform you about any problems and are very good and caring.

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Review from June A (Daughter of Resident) published on 19 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were a big support for all the family as well as my mother. We would not have coped without it.
Everyone went the extra mile to give that personal touch which helped a lot.
The staff were all so friendly, they are "Earth Angels".
I would not hesitate in recommending the home to anyone.
Keep up the good work!!!

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Review from Stella W (Resident) published on 18 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a friendly place and everyone is very approachable. The Staff and residents have made me feel very welcome.
I would definitely come and stay again. I have made some lovely friends while I have been here.
I would recommend it to everyone.

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Review from Janice S (Daughter of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has bee a resident at the Vicarage Court care home in Featherstone for over 3 years. She is well looked after and is a happy person taking part in the vast array of activities. In February 2015 Mum was very poorly and admitted to hospital. When she was discharged she went into nursing care. The
staff's care was so good she is now back on residential - amazing. The staff and owners are very approachable and their love and care shows in everything they do.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Vicarage Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Vicarage Court Care Home is calculated as follows: ( (264 Excellents x 5) + (42 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 318 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Vicarage Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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