Walton Manor

Shay Lane, Walton, Wakefield WF2 6NW
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9.4 49 Reviews
  • Walton Manor, Wakefield
Walton Manor is a luxury care home that has been established to provide a haven of peace and security for those with care needs.

The home is dedicated to enriching the quality of the lives it touches, with exceptional staff delivering outstanding care in beautiful and well-maintained buildings and gardens.

Extensive investment has gone into making the most of a charming interior and comfortable furnishings, with professionals working to a concept of elegant but informal services that makes the home's approach unique.

Walton Manor boasts large bedrooms and suites with en-suite facilities and provides a variety of activities to match the needs and interests of its residents.

A converted Grade II listed manor house, the home is situated within mature landscape gardens, includes spa baths and adapted showers, has a large conservatory, three tailored entertainment lounges and residents are able to choose from fine cuisine menus.

Care Provided by Walton Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Martin Deakin (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Walton Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
  • Our bright and spacious standard rooms are ensuite and are priced at £1200. We also have suites available that are priced at £1400 and come with a kitchenette and extra living space. If you book a visit with us you can view the different styles of room to see what works best for you or your loved one.


  • (these prices are only a guideline, please contact Walton Manor to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Welcome you to visit at any time. Please sign in and out.


  • Parking
  • Parking is available onsite.


Total of 49, showing 1-20
9.4

Walton Manor has a Review Score of 9.4 (9.352) out of 10, based on 9 reviews in the last 2 years. Over all time Walton Manor has 49 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My dad went into Walton Manor when Mum had a fall. He has dementia and cannot cope on his own. The staff were amazing, helping him to settle in. He is now there permanently and is so much more content than when he lived at home. He has much more social contact as well as activities available. The staff
pick up much quicker if he gets a water infection but he now drinks more so we have less issues.
Overall Dad is in better health and more content now at Walton Manor. The staff are very friendly and caring. We are delighted with his care.

Reply from Lisa Molloy, Deputy Manager at Walton Manor

Many thanks for your kind words & compliments - we will ensure the staff team are aware of your positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I visited Walton Manor last year with a friend to see her mother. On first impression was very good, felt warm, friendly with attentive caring staff. Most of the residents doing armchair exercises to music. The lady in charge was very attentive and extremely lovely with the residents and they were laughing
and really enjoying it. As a visitor the staff were very welcoming and I felt my friend's mum was very well cared for.

Reply from Helen Oldfield, Home Manager at Walton Manor

Many thanks for such kind comments - we will pass on your feedback to the staff. Jayne our Activities Lead is absolutely brilliant & there's always something fun happening in the home.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has received such lovely care over the years he has lived at Walton Manor but especially recently when he hasn't been in good health. The staff are caring, patient, understanding, and always find time for a chat with Dad which is really heartening as he spends a great deal of time by himself.
He feels safe, cared for, and content in his home.
Thank you to the wonderful Manor team.

Reply from Helen Oldfield, Home Manager at Walton Manor

Thank you for kind words, in particular about the staff - we will make sure this is shared with the team at Walton.


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Overall Experience  Overall Experience 4.0 out of 5

All the staff have shown genuine care for my dad. They take time to build relationships and show concern for his wellbeing. The manager has always been happy to discuss any concerns we have had and worked in partnership to identify appropriate solutions.


The home is well furnished and has a lovely

garden where we can sit. Dad is very comfortable in his room. Dad enjoys the food. I have already recommended the home to other people.

Reply from Helen Oldfield, Home Manager at Walton Manor

Many thanks for your kind words - your dad is a pleasure to care for. Best wishes


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Overall Experience  Overall Experience 5.0 out of 5

My mum had a 3-week respite care at Walton Manor. She was apprehensive as all she could remember was her mum going in a home in the 1970s. How different was this going to be?
Mum enjoyed her stay and was sad when it came to an end and would be very happy to revisit her friends occasionally, to revisit
for more respite (when needed) and when living at home becomes too much, will be very happy to become a permanent resident in the future. She loved the carers, the residents, the social activities, and just the fact that she can talk all day long! A marvellous experience for her both now and hopefully in the future.

Reply from Helen Oldfield, Home Manager at Walton Manor

Thank you for your lovely comments, which we will pass on to the team. We loved having your mum stay with us - she's welcome back anytime!


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Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident at Walton Manor for 21 months. He was well cared for and well-fed. (He enjoyed his food). The management team and the staff knew him and our family well and he was treated as an individual and with respect at all times. The accommodation was upgraded with as little disruption to the
residents as possible while he lived there and the garden is accessible and well-maintained. He loved that space.
There are organised activities for the residents to join several times a week, but sometimes it's difficult for the staff to balance one resident's care requirements with another's need for support to access the activity. Where family members can visit regularly and support such things, they are welcomed and included as part of the Walton Manor community.
Of course, there were hiccups, niggles and the occasional issue, but every member of staff was prepared to listen and work towards a mutually acceptable solution. In Dad's last few weeks at Walton Manor, care was exemplary.

Reply from Helen Oldfield, Home Manager at Walton Manor

Many thanks for your kind words and compliments - I will ensure this is passed on to the team. It was a pleasure to care for your dad. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

The staff were very caring and helpful. Excellent staff just the home very busy with people with dementia.
The home is lovely and very welcoming.
The staff clearly care and are extremely helpful nothing is too much trouble for them.

Reply from Helen Oldfield, Home Manager at Walton Manor

It was a pleasure to look after your dad, we would love to see you all again in the future.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident now at Walton Manor for almost 4 years and through that time we have seen lots of changes, the home has gone through a major refurbishment, with very little disruption for the residents, which is no mean feat! The management have rebuilt a lovely care team and very little
agency have to be used. The carers, domestic and kitchen staff are always so cheerful and happy and literally nothing is too much trouble to ensure my Mum is well looked after and her needs are met. The management team are very hands-on and willing to listen, very approachable. It gives me great peace of mind to know Mum is here and as a family, we treat Walton Manor as home from home - just how it should be. Thank you to everyone at Walton Manor.

Reply from Helen Oldfield, Home Manager at Walton Manor

It is an absolute pleasure looking after your mum, thank you for your kind words. We will continue to make Walton Manor a home from home for you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent home for those who you love and want to be really cared for in their later years of life. Spotless, very comfortable, great friendly staff, beautiful surroundings, very easy to travel to. My mum is a resident here and although she has ongoing dementia she is very settled here. The suite
she is in is excellent and reminds my mum of the caravan she used to have. The main care staff are very approachable and friendly. The management are also approachable and willing to discuss anything that is required. Yes, it is a little costly but seeing my mum settled and happy is worth it.

Reply from Helen Oldfield, Home Manager at Walton Manor

We really appreciate your kind feedback and compliments, your mum is an absolute pleasure to care for. Best wishes, Helen and the Walton Team.


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Overall Experience  Overall Experience 5.0 out of 5

My lovely mum settled in quickly and made friends and experienced wonderful care.
She particularly enjoyed the uplifting gardens and the fun and thoughtful activities from the staff and helpers alike. (Particularly during Covid).
Towards the end, the staff offered both my mum and me wonderful support
and care, which I will never forget. Thank you so much.

Reply from Helen Oldfield, Home Manager at Walton Manor

It was a pleasure looking after your mum. We miss her being here with us and will miss you visiting daily. Best wishes, Helen & the Walton Team


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Overall Experience  Overall Experience 4.0 out of 5

My dad had a great two weeks of respite care here at Walton Manor. All the staff are very pleasant and friendly. He enjoyed his time here. Thank you for looking after him so well. Would use again when my mum needs a break from his care at home.

Reply from Helen Oldfield, Home Manager at Walton Manor

We really appreciate the kind review – it was a pleasure to look after your dad and you know where we are if you ever need support in future.


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Overall Experience  Overall Experience 2.0 out of 5

Staff friendly. Disappointing that agency staff are used. The building needs decorating and carpets cleaned. Staff seemed stressed a lot of the time although tried their best. Appears to be a lack of management support. Covid guidelines not always followed whilst home in lockdown. Hot meals always cold
although nicely presented. Care plans not always followed. Disappointing home for rating.

Reply from Helen Oldfield, Home Manager at Walton Manor

We were really disappointed to receive your review following your mother’s short stay with us. Despite the challenges which Covid continues to present many care homes, our staff remain fully committed to providing the best quality care to our residents. Regrettably, agency staff are occasionally used to cover unexpected staff shortages however this is the exception rather than the norm.
We are happy to say Walton Manor has recently been decorated and carpets replaced, in line with our continued investment into all Autograph homes.
Should your mother require support in future, we would be delighted to welcome her back.


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Overall Experience  Overall Experience 5.0 out of 5

Moving a client from one care home to another is a very difficult decision to make as you literally have their wellbeing in your hands. Walton Manor and all the lovely caring staff took away the worry. Walton Manor is a caring and compassionate care home set in beautiful grounds. The private rooms are
very well presented and the whole feel of the care home makes you feel welcome with all the staff extremely friendly, helpful and caring with all the residents and visitors alike. There is a very good activity programme. Residents have access to the lovely grounds and it is always an enjoyable experience when visiting. Can I congratulate the manager and her wonderful staff for providing such good care in the lovely surroundings of Walton Manor.

Reply from Helen Batty, Registered Manager at Walton Manor

Thank you very much for your review. I am very proud of my team and will share your lovely words. I am pleased your experience with Walton Manor has been a good one and we will continue to support you in any way we can. Thank you Helen.


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Overall Experience  Overall Experience 5.0 out of 5

The secret of success is remembering and respecting the fact that the people who work for us are our most valuable asset, this is certainly the case at Walton Manor and is reflected in the exceptional standards of care and services provided by the various staffing groups to both residents and visitors
to this home. My two weeks stay at Walton Manor in March 2021 was for respite care while my family moved our home from North Lincolnshire back to Wakefield. I wanted to be involved in the move from our home, which I was reluctant to leave. However, due to my physical limitations, staying in this house was not an option. The staff at Walton Manor empathised with the issues that I faced and helped me to adapt in a positive way to my new situation. This experience was not limited to my interactions with the carers but also the contact I had with other staff groups that make up the overall team. As my stay came to an end, part of me was sad to leave Walton Manor as the staff are now my friends.

Reply from Helen Batty, Home Manager at Walton Manor

Thank you so much for the lovely comments you have given the team. It makes me very proud to know Walton Manor has supported you in such a way.
I am always here for you if you need anything or just want a chat - I know how hard this time is for you. Just as you feel happy with Walton Manor, we are very happy and lucky you chose us. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

The home is situated within a desirable residential area on the outskirts of Wakefield. It has all sensations of a gracious building, it sits in extensive well maintained lovely grounds. The Manor has been extensively extended and adapted to provide excellent accommodation for its residents, it includes
excellent private rooms with en-suite and also has some large apartments with kitchenette and living room. The staff are excellent at getting on and providing every need of ours, they do so with dignity and assurance together and with laughter which is an essential requirement. The management team do a remarkable job looking after us and collecting the information required every day to provide us with the very best care. They work very hard and offer gracious involvement. All staff are professional, highly committed and hard-working promoting and understanding the needs of all us residents. I have a happy, relaxed and confidential life here.

Reply from Helen Batty, Home Manager at Walton Manor

Thank you so much for your review. Every review is important to us but none more so than a review from one of our residents. All the staff were elated by your words of appreciation for their hard work, commitment and the care you receive. This means so much to all of us. As a manager, I feel so proud and ever more determined to ensure that Walton Manor lives up to your expectations. You used words and phrases such as ‘gracious’, ‘excellent’, ‘best care’, ‘remarkable’ and ‘professional’ but the words which really touched me were ‘laughter’, ‘happy’ and ‘dignified’. These are the hallmarks of any happy family home. Thank you once again, Michael, for your wonderful review. Helen and all the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Walton Manor is truly a very special place with a fantastic and thoroughly well-deserved reputation within the locality.
Where the staff are concerned, nothing is ever too much trouble either for the residents of the resident's relatives.
The building offers a level of yesteryear elegance yet with
a homely atmosphere in which comfort and care are combined with dignity and the opportunity for gracious living.
I consider myself really blessed to have been able to find a place for my mother in this home where she was looked after in comfort and with the utmost care. Staff often and regularly went the extra mile to cater to her whims and idiosyncrasies... and did their very best at all times to facilitate both her needs and wants. They showed patience and kindness even on those occasions when it would have been much easier to do otherwise.
I cannot speak too highly of this care home and can recommend it without reservation to anyone considering such a place for either their own needs or the needs of a relative.

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Overall Experience  Overall Experience 5.0 out of 5

On arrival on the 9th August 2017 after lunch had taken place, I was given lunch and shown to my room. I found generally the atmosphere was very relaxed and comfortable. The staff are helpful and friendly. The meals with a good choice of menu. All the rooms are cleaned on a regular basis. There are
no regulations and residents are able to do as they please. Entertainment is provided. My stay of over 2 years was pleasant and enjoyable and can recommend Walton Manor as a happy place to stay.

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Overall Experience  Overall Experience 5.0 out of 5

Walton Manor really is a home from home, the surroundings are beautiful. The interior is very inviting, and the staff are very welcoming and caring. In the 15 months, I have been visiting Mother I have nothing but admiration for the wonderful staff. In my mothers final weeks, they kept me updated on
all her medical and hospital needs, and very supportive in her final hours of life.

Reply from Alistair How, Chief Executive at Walton Manor

Thank you for your kind words about Walton Manor. The team is totally dedicated to the well being and care of all residents and their families. We always try to go the extra mile for residents and families even at difficult times. Our team will be so pleased that they have been recognised in this way. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum and I carefully chose this care home for my Dad after visiting a number locally but this came out tops. He had a large lovely room overlooking the gardens which were very well maintained. I was very impressed with the quality of care he received throughout his tenure there. They were always friendly
and attended to his needs promptly whenever this was required. The residents also were an important factor and my Dad very much enjoyed sitting in the conservatory in his special wheelchair listening to the various conversations and banter amongst them. I have to also mention the quality of the food at Walton Manor. Excellent! My Dad always enjoyed his Sunday roast and home made sponge and custard!
Sadly my Dad passed away at hospital in February after a short illness but I think he would have wanted me to write this review to thank everybody there for all their help and kindness. Very much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Was well looked after. Staff lovely. Enjoyed my stay.

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Current Review Score: 9.4 (9.352)

Overview of Review Score

The Review Score of 9.4 (9.352) out of 10 for Walton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.495 for Walton Manor is calculated as follows: ( (60 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.495

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.857 Points relating to the number of positive Reviews for Walton Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 9 Positive Reviews ÷ 9.4 = 0.957

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Walton Manor

What types of Care is Walton Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Walton Manor provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Walton Manor have?

There are 43 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Walton Manor?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Walton Manor to the centre of Wakefield?

2.4 mile(s) as the crow flies, distance by road may be significantly further.