Walton Manor is truly a very special place with a fantastic and thoroughly well-deserved reputation
C F (Son of Resident)
The staff are caring, patient, understanding, and always find time for a chat with Dad
W M (Daughter of Resident)
It gives me great peace of mind to know Mum is here and as a family, we treat Walton Manor as home
S W (Daughter of Resident)
Our bright and spacious standard rooms are ensuite and are priced at £1200. We also have suites available that are priced at £1400 and come with a kitchenette and extra living space. If you book a visit with us you can view the different styles of room to see what works best for you or your loved one.
Welcome you to visit at any time. Please sign in and out.
Parking is available onsite.
Walton Manor has a Review Score of 9.4 (9.352) out of 10, based on 9 reviews in the last 2 years. Over all time Walton Manor has 49 reviews.
Review from D L (Daughter of Resident) published on 5 September 2024
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Reply from Lisa Molloy, Deputy Manager at Walton Manor
Many thanks for your kind words & compliments - we will ensure the staff team are aware of your positive feedback.
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Review from Martin J (Friend of Resident) published on 30 May 2024
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Reply from Helen Oldfield, Home Manager at Walton Manor
Many thanks for such kind comments - we will pass on your feedback to the staff. Jayne our Activities Lead is absolutely brilliant & there's always something fun happening in the home.
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Review from W M (Daughter of Resident) published on 20 October 2023
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Reply from Helen Oldfield, Home Manager at Walton Manor
Thank you for kind words, in particular about the staff - we will make sure this is shared with the team at Walton.
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Review from Susan H (Daughter of Resident) published on 13 October 2023
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The home is well furnished and has a lovely
Reply from Helen Oldfield, Home Manager at Walton Manor
Many thanks for your kind words - your dad is a pleasure to care for. Best wishes
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Review from Karen C (Daughter of Resident) published on 4 September 2023
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Reply from Helen Oldfield, Home Manager at Walton Manor
Thank you for your lovely comments, which we will pass on to the team. We loved having your mum stay with us - she's welcome back anytime!
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Review from D S (Daughter of Resident) published on 8 June 2023
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Reply from Helen Oldfield, Home Manager at Walton Manor
Many thanks for your kind words and compliments - I will ensure this is passed on to the team. It was a pleasure to care for your dad. Best wishes.
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Review from K S (Daughter of Resident) published on 16 May 2023
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Reply from Helen Oldfield, Home Manager at Walton Manor
It was a pleasure to look after your dad, we would love to see you all again in the future.
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Review from S W (Daughter of Resident) published on 11 May 2023
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Reply from Helen Oldfield, Home Manager at Walton Manor
It is an absolute pleasure looking after your mum, thank you for your kind words. We will continue to make Walton Manor a home from home for you and your family.
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Review from Jimmy B (Son of Resident) published on 3 April 2023
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Reply from Helen Oldfield, Home Manager at Walton Manor
We really appreciate your kind feedback and compliments, your mum is an absolute pleasure to care for. Best wishes, Helen and the Walton Team.
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Review from J H (Daughter of Resident) published on 28 November 2022
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Reply from Helen Oldfield, Home Manager at Walton Manor
It was a pleasure looking after your mum. We miss her being here with us and will miss you visiting daily. Best wishes, Helen & the Walton Team
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Review from T M (Daughter of Resident) published on 12 April 2022
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Reply from Helen Oldfield, Home Manager at Walton Manor
We really appreciate the kind review – it was a pleasure to look after your dad and you know where we are if you ever need support in future.
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Review from J T (Next of Kin) published on 18 January 2022
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Reply from Helen Oldfield, Home Manager at Walton Manor
We were really disappointed to receive your review following your mother’s short stay with us. Despite the challenges which Covid continues to present many care homes, our staff remain fully committed to providing the best quality care to our residents. Regrettably, agency staff are occasionally used to cover unexpected staff shortages however this is the exception rather than the norm.
We are happy to say Walton Manor has recently been decorated and carpets replaced, in line with our continued investment into all Autograph homes.
Should your mother require support in future, we would be delighted to welcome her back.
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Review from Sharon T (Solicitor of Resident) published on 5 November 2021
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Reply from Helen Batty, Registered Manager at Walton Manor
Thank you very much for your review. I am very proud of my team and will share your lovely words. I am pleased your experience with Walton Manor has been a good one and we will continue to support you in any way we can. Thank you Helen.
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Review from J R (Respite Resident) published on 24 June 2021
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Reply from Helen Batty, Home Manager at Walton Manor
Thank you so much for the lovely comments you have given the team. It makes me very proud to know Walton Manor has supported you in such a way.
I am always here for you if you need anything or just want a chat - I know how hard this time is for you. Just as you feel happy with Walton Manor, we are very happy and lucky you chose us. Kind regards.
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Review from Michael F (Resident) published on 15 February 2021
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Reply from Helen Batty, Home Manager at Walton Manor
Thank you so much for your review. Every review is important to us but none more so than a review from one of our residents. All the staff were elated by your words of appreciation for their hard work, commitment and the care you receive. This means so much to all of us. As a manager, I feel so proud and ever more determined to ensure that Walton Manor lives up to your expectations. You used words and phrases such as ‘gracious’, ‘excellent’, ‘best care’, ‘remarkable’ and ‘professional’ but the words which really touched me were ‘laughter’, ‘happy’ and ‘dignified’. These are the hallmarks of any happy family home. Thank you once again, Michael, for your wonderful review. Helen and all the staff.
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Review from C F (Son of Resident) published on 1 July 2020
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Review from G F (Resident) published on 9 January 2020
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Review from E B (Daughter of Resident) published on 20 December 2019
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Reply from Alistair How, Chief Executive at Walton Manor
Thank you for your kind words about Walton Manor. The team is totally dedicated to the well being and care of all residents and their families. We always try to go the extra mile for residents and families even at difficult times. Our team will be so pleased that they have been recognised in this way. Thank you.
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Review from Thelma M (Daughter of Resident) published on 5 August 2019
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Review from Phyllis R (Respite Resident) assisted by family/friend published on 15 May 2019
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The Review Score of 9.4 (9.352) out of 10 for Walton Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.495 for Walton Manor is calculated as follows: ( (60 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.495
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.857 Points relating to the number of positive Reviews for Walton Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 9 Positive Reviews ÷ 9.4 = 0.957
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Apr 2020
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