Allendale House

21 George Street, Hedon, Hull HU12 8JH
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8.2 5 Reviews
  • Allendale House, Hull
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Care Provided by Allendale House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Ecatsue 2 ltd
  • Person in charge
  • Joanne Smith (Manager)
  • Admission Criteria
    • No restrictions
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Allendale House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £760 – £800
    • Self-Funded Residential Dementia Care £780 – £820
    • RESPITE Self-Funded Residential Care £760 – £800
    • RESPITE Self-Funded Residential Dementia Care £760 – £800
  • Couples sharing a room will get a reduction.


  • (these prices are only a guideline, please contact Allendale House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Anytime


  • Parking
  • On street parking and outside of the building


8.2

Allendale House has a Review Score of 8.2 (8.227) out of 10, based on 1 reviews in the last 2 years. Over all time Allendale House has 5 reviews.

Overall Experience

  • 5
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Date Published

5
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1
4
Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Allendale House for a few days in April 2023 as she was reaching the end of her life. Deciding that it was time for Mum to be cared for professionally was a heartbreaking decision. The first evening, after Mum was admitted, was awful as I couldn't come to terms with it.
What
I realised was the best way for my mum to have comfort in her final days was for her to be surrounded by people who cared for her. At Allendale the staff delivered that, I saw time and time again how they cared for my mum and they gave her support and dignity as she neared the end. I was thankful because I no longer felt guilty about the decision, I knew I had made the right call for my mum.
It's really hard to put into words how it feels when you know people are being kind to your loved one, and how it helps you when you're dealing with having your mum reach the end of their life. It just made it easier for me.
My broken heart is thankful to everyone at Allendale.

Reply from Joanne Smith, Manager at Allendale House

Thank you so much for your lovely review.
It means a lot to us all to know that we have made a difference in someone's life during difficult times. It makes our jobs worthwhile. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Allendale House more than helpful. They are kind, considerate, and professional. They give the home a friendly and personal touch putting residents at ease and have made me feel very comfortable and at ease when visiting my mother. The staff make the residents feel at home
and take time to make sure the residents are looked after lovingly whilst keeping a professional attitude at all times. The staff go out of their way to help residents carry out hobbies and incorporate routines into the residents' day to keep the home running efficiently and effectively.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident from October 2018 until 30th January 2021. Allendale is a small home compared to some and this has many benefits. The staff are in close contact with all the residents and are able to attend to their demands and needs quickly. I have never seen such care, dedication and hard
work from a small team of people. The manager and her team have kept all the residents safe during this Covid Pandemic and this is due to the care and diligence of all staff. I have previously managed a large staff however I have never seen such hard work from a bunch of people. People don't recognise the commitment of staff working in the sector. The manager arranged for secure visits to take place in line with the guidelines over the past year. Mum was 100 on the 18th January 2021, sadly we could not hold the planned celebration with the family. We cannot thank the Allendale team enough so mother could celebrate in the home. She became a radio/TV star and we have so many special memories.

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Overall Experience  Overall Experience 5.0 out of 5

Early last year I broke my femur and spent 7 weeks at Allendale House as I wasn’t allowed to weight bear. I knew nothing about being in a care home so was very worried, but I needn’t have been concerned. From the owner down I had the most caring, kind and comfortable time spent there. I always felt
completely safe in the environment. Nothing was too much trouble for the staff. My room was very comfortable, warm and homely. The food was amazing and all home-cooked. I was thoroughly spoiled. I can recommend this wonderful care home to relatives having to make the difficult decision to put their loved one into this care home.

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Overall Experience  Overall Experience 5.0 out of 5

Care provided for my mother over the past 5 years in Allendale has been good.


However, following management changes in the past year or so, the care has been excellent including as my mother's condition has worsened.


All the staff are great and I cannot see how the care could have been better.


The

home 'feels' welcoming and it has been great that we have had no concerns at all over my mother's care. Especially when problems at other homes, etc are shown on tv, etc.


Please understand that my ratings below are truly accurate and reflect the experience of my mother at Allendale House.


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Current Review Score: 8.2 (8.227)

Overview of Review Score

The Review Score of 8.2 (8.227) out of 10 for Allendale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Allendale House is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.227 Points relating to the number of positive Reviews for Allendale House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 1 Positive Reviews ÷ 4.4 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Allendale House

What types of Care is Allendale House registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Allendale House provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Allendale House have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Allendale House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Allendale House to the centre of Hull?

6.2 mile(s) as the crow flies, distance by road may be significantly further.