All room prices are based on the bedroom size and facilities available.
Priory Care has a large car park for all visitors to use free of charge
Priory Care Residential Home has a Review Score of 9.7 (9.689) out of 10, based on 23 reviews in the last 2 years. Over all time Priory Care Residential Home has 82 reviews.
Review from Eddie N (Son of Resident) published on 6 March 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you for the lovely review. Its lovely you enjoyed the Christmas period in the home.I will pass all your lovely comments on to the staff team.
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Review from Eileen K (Daughter of Resident) published on 6 March 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you so much for taking the time to review our home, it was so nice to read all your lovely comments and will pass these onto the staff team. Have a lovely rest of your day and we will see you soon im sure.
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Review from Linda T (Partner of Resident) published on 25 February 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you so much for the lovely review we appreciate the time it takes and I will ensure all information is passed on to the staff team. We are so happy you are pleased with the care provided and we will aim to continue this through the placement. If you ever have any questions or queries you can take the care manager or either manager in the home at any time. Hope you have a lovely day.
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Review from Y C (Daughter of Resident) published on 25 February 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you so much for the lovely review we appreciate your time. It's so lovely to read all the amazing comments you have about the home and we assure to send them to the staff to read. Any time you need anything please just let us know and we will do all we can.
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Review from P C (Son of Resident) published on 25 February 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you so much for the lovely review, your words are so kind and I will pass them on to the staff team to read. Have a lovely day.
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Review from Heather S (Daughter of Resident) published on 25 February 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
I have asked the care manager to get in contact with you to look into your concerns. Unfortunately on occasion, items can be mixed up but we do assure you this is a rare situation rather than a usual, but any time you see this please do let us know at the time and we can rectify this immediately. Your mum is now visiting the dementia unit upstairs in the home on a daily basis to gain more specialised care and activities, with a higher staffing number. I have checked on the notes and this was spoken through with your sister. On a happy note I am glad your mum tells you she is happy with her care and yes I can agree she has a lovely relationship with the staffing team, we are very happy she is part of our home.
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Review from Andy P (Son of Resident) published on 25 February 2025
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you for your lovely review, We are so very sorry on the passing of your mum. I will assure all the staff know of her passing. We wish you and your family all the best for the future.
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Review from Barrie B (Husband of Resident) published on 24 February 2025
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you so much for your review and taking the time to tell us of your experience at the home. We are so very sorry your wife is bed bound due to her health conditions. I have checked her file and yes the OT's have confirmed again only last Wednesday that she is still to stay in bed in her best interest, the carers in the home are not allowed to go against these directions of care.The doors must stay closed as these are fire doors and protect all residents in the case of fire/emergency. I can see that you visit every day and the activity carer visits when you are not there for chats and simulation in your absence. If you would like to speak to the care manager on shift next time you are in the home to go over any other ideas for your wife's care she would be happy to see you.
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Review from Gail M (Daughter of Resident) published on 1 October 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you so much for the lovely review. We really appreciate your time and I will be sure to pass the comments on to the staff team.
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Review from Yvonne S (Daughter of Resident) published on 17 September 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you for such a lovely review, we appreciate the time.
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Review from Gill B (Power of Attorney of Resident) published on 17 September 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you so much for a lovely review. I will pass on to the team.
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Review from A N (Daughter of Resident) published on 17 September 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you for the review, I appreciate the time it takes.
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Review from Andrew H (Brother of Resident) published on 4 September 2024
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Reply from laura bismor, Manager at Priory Care Residential Home
Thank you so much for the review, we appreciate all reviews. We are so very happy you praise the staff and give the cleanliness 5 stars as these two things can be the hardest two factors to get right in a care home. We understand your brother has some issues and this can be really upsetting to see as a family member and that you live away and are not always able to visit on a regular basis which again must be frustrating for you. I can assure you he has been contacted by many services in the NHS to improve his daily life but he chooses not to engage with, staff encourage on a daily basis. There are no rules on personal belongings he can bring any personal items into the home which most residents do to personal their space. If you could bring in the items you believe will add to his recuperation we would be happy to have them. We have spoken to social workers to look for a care home nearer you to help you be more involved in his care.
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Review from Gary R (Son of Resident) published on 24 July 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you Gary for such a lovely review, its so nice to hear from you and we hope you and your family are doing well. I will pass all your lovely comments on to the staff team, they will also be so happy to hear from you. We wish you all well for the future.
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Review from Deirdre F (Daughter of Resident) published on 4 April 2024
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Review from Lynn W (Stepdaughter of Resident) published on 25 March 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Thank you so much for this lovely review , I will pass all your details onto the staff team. We are so pleased how happy you are with the home.
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Review from Paul B (Son of Resident) published on 3 January 2024
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Many thanks for your lovely review we are so happy you are satisfied with the service our team provides have a lovely 2024.
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Review from Bill W (Son of Resident) published on 12 December 2023
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Many thanks for your time, we appreciate your views and will pass these on. With reference to the visit on the Dementia floor, we have taken comments from visitors about dignity and privacy for residents and the view was the residents' lounge should be their lounge to enjoy and be comfortable without having to share with other residents' visitors.
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Review from Georgina M (Wife of Resident) published on 2 October 2023
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Review from A E (Daughter of Resident) published on 29 August 2023
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Reply from Laura Bismor, Manager at Priory Care Residential Home
Many thanks for your lovely review. We appreciate your time and lovely comments. I will pass on to the staff team.
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The Review Score of 9.7 (9.689) out of 10 for Priory Care Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.689 for Priory Care Residential Home is calculated as follows: ( (201 Excellents x 5) + (48 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 264 Ratings = 4.689
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Priory Care Residential Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Oct 2017
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2015
Elaine Bismor is the care home Manager and Owner, She is a very hand’s on Manager who believes that a Care home should always feel warm, inviting.
Elaine has worked in the care industry all her working life, and has owned Priory care since 2015 and now runs the home with her family. She is also registered manager at The Old Coach house - Hessle and she was as a nurse at Hull Royal Infirmary.
In her job role Elaine has the overall responsibility for the smooth running of the home and to make sure the residents are receiving the best care possible at all times by being a proactive hands on manager. Elaine manages the staff team to a very high standard ensuring that home meets and exceeds the various demands of inspection and all regulations.
Elaine has a string qualifications including but not limited to:
Nursing degree
NVQ’s in health and social care level 4
City and Guilds Registered Manager Award Level 4
End of life Care Level 5
Safeguarding of adults
Various dementia awareness courses
She is also one of our dignity champions for the home
Job Title: Manager
Joined: 2007
I have worked in the home for 16 years. I am a trained accountant and HR specialised and hold an NVQ in health and social care and other management qualifications.
I am part of running the day-to-day business future-proofing the business for years to come.
I love working in a caring environment on a daily basis, we are always having a laugh and joking around the home and ensuring the residents are living a fulfilled life.
Our favourite is the pub and bingo afternoons.
We celebrate all staff members' personal and professional goals and encourage all relatives to join in with home daily activities.
Job Title: Care Manager
Joined: 2021
19 years experience in care
12 years experience as a manager. I feel that I am very compassionate, loyal, driven, proactive in promoting positive culture, supportive, fair and honest.
I always put the residents at the centre of the care to promote person-centred care. Sensitive to the needs of residents as well as with family support. Promote high standards.
I enjoy running a staff team and helping others become better at their own positions.
Job Title: Senior
Joined: 2015
Meet Wendy! She is in her 5th year here at Priory Care. Wendy is a Senior and says “One of the reasons I love my role here is because I love to make a difference to residents life for the better” #meettheteammonday #carestaff #staffappreciation #makingadifferencetogether
Job Title: Senior Carer
Joined: 2019
I have recently been promoted to Senior Carer in the home. I have worked at Priory Care since 2019.
I love my job and especially like to work in the Dementia Unit, keeping the residents busy with cooking and dancing around the lounges.
I try every day to make the residents smile and try and make their lives a little more fulfilled.
We have a hardworking team at home and all work together to ensure the smooth running of the home.
Job Title: Receptionist
Joined: 2020
I started at Priory in Feb 2020, not long before we went into lockdown with Covid-19.
I had not worked in a caring environment before, so I found it quite challenging, to begin with. As we had no visitors there were lots of phone calls, Facetime calls etc.
with family members. My main job role is meet and greet, which I enjoy as I get to know the families. I have completed online training which helps to understand the roles of my colleagues as well as my own role. My previous job was in a busy reception, so I hope I brought some of my skills with me. I enjoy talking with the lovely residents and helping in any way I can to make their lives better.
Job Title: Handyman
Joined: 2018
Everyone meet Phil, our handyman.
Phil loves his job.
He says that keeping busy is what he loves and helping people makes him happy.
Job Title: Housekeeping Supervisor
Joined: 2020
I have worked at priory care for a year and a half, my job role is housekeeping supervisor.
I love the job I do and working in the care industry.
A massive part of this is down to the residents, seeing them happy and interacting with them daily. It's very rewarding for both myself and the residents.
Job Title: Housekeeper
Joined: 2021
I want to say, what a lovely place to work, I love you all
Job Title: Laundry Assistant
Joined: 2017
I enjoy my job in the laundry and really like talking to the residents, seeing them happy makes me happy.
Job Title: Night Senior
Joined: 2022
I love working at Priory Care Residential because they have embedded the principles of Diversity, Equity and Inclusion (DEI) which makes it enjoyable and easier to work. Literally, they make the work, work for everyone. The management has created a vibrant and friendly atmosphere to provide support for the development of each member of staff both professionally and personally.
I feel privileged to support others to live their lives to the fullest and help improve their quality of life. I am very passionate about my role and being able to make a genuine difference is so fulfilling and rewarding. I feel so blessed to be part of a team who put the individual needs of each resident at the centre of what they do.
I hold a Level 3 Diploma in Health and Social Care (NVQ3), Mandatory training for health care assistants, 15 care standards certificates, numerous in-house training and additional training sponsored by the company.
I make sure I engage well with residents, delivering a top-notch personalised care service, showing compassion as well as maintaining their privacy and dignity when providing care. I also have the ability to communicate, persuading them to make and sustain positive changes while their confidentiality is maintained.
Job Title: Care Assistant
Joined: 2023
I very much enjoy working with this care home because we have one goal, caring for the resident, the care assistants are very nice to each other and we all are team players, taking proper care of the residents.
I enjoy working in care because I love making a difference in the lives of the resident, seeing them happy and relaxed gives me satisfaction
Job Title: Care Assistant
Joined: 2019
I have worked for the company for around 3 years with a little break in between.
I have worked in care for 12+ years in all aspects including dementia and hold my NVQ level 2.
I love care work as I like to help people and have a naturally caring nature.
I currently do the main activities
Job Title: Care Assistant
Joined: 2022
It is safe to say that working in care is for people who do care genuinely for others.
My job allows me to offer help, and support to the residents and meet their daily needs.
Putting a smile on the face of a resident, making them laugh, and giving reassurances are the gratification I need to get going.
Job Title: Care Assistant
Joined: 2022
I am a Loving, compassionate, honest, humble and dedicated carer with more than a year of UK healthcare experience, the care home is neat, well organized, dedicated to clients' satisfaction and has no tolerance of prejudice or racism.
The Care industry gives me the opportunity to help people who can't help themselves. It also helps me to reflect on life.
I have full healthcare training and am still undergoing more training.
I would like to progress to Senior carer, manager, etc.
I ensure by delivering my care duties professionally and with compassion, putting myself in the resident's shoes. I treat them the way I will treat my parents.
Job Title: Senior Care Assistant
Joined: 2023
I have recently joined the senior team.
Job Title: Care Assistant
Joined: 2023
I have joined the team at Priory Care as a care assistant.
Job Title: Care Assistant
Joined: 2023
I have joined the team as a care assistant and my passion is to care for the elderly.
Job Title: Night Senior
Joined: 2023
I am part of the night senior team caring for the residents through the night time.
Job Title: Night Carer
Joined: 2022
I work as part of the night staff team.
Job Title: Care Assistant
Joined: 2022
I work as a care assistant at Priory Care.
Job Title: Care Assistant
Joined: 2022
I work as a care assistant at Priory Care.
Job Title: Housekeeper
Joined: 2020
I work as a housekeeper at Priory Care Home.
Job Title: Medication Trained Carer
Joined: 2022
I am a qualified medication-trained carer at Priory Care. I care for residents and administer medications
Job Title: Kitchen Assistant
Joined: 2023
I work in the kitchen, I cook and clean to the highest standard.
Job Title: Laundry Assistant
Joined: 2017
I am in charge of the laundry system in the home.
Job Title: Care Assistant
Joined: 2021
I work as a carer in the home and help take care of residents.
Job Title: Housekeeper
Joined: 2023
I work as part of the housekeeping team in the home and ensure everything is cleaned to the highest standard.
Job Title: Medication trained carer
Joined: 2022
I work in the home administering medication and caring for the residents. I love my job and helping all the residents on a daily basis.
Job Title: Care Assistant
Joined: 2019
I enjoy assisting the residents in their everyday lives and making them smile.
Job Title: Maintenance Person
Joined: 2012
I am in charge of all the maintenance issues around the home. I complete all improvements and general upkeep around the home.
Job Title: Housekeeper
Joined: 2022
I work as part of the housekeeping team in the home keeping everything fresh and following infection control.
Job Title: Kitchen Assistant
Joined: 2017
I work in the kitchen cooking and cleaning and assuring all meals are of high quality.
Job Title: Care Assistant
Joined: 2022
I came over from Ukraine in the war and started working for the care home. I enjoy helping the residents every day and improving my English speaking skills.