Priory Care Residential Home

11 Priory Road, Cottingham HU16 4RR

9.7 82 Reviews

Funding & Fees Guide for Priory Care Residential Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £750 – £1,000
Self-Funded Residential Dementia Care £750 – £1,000
RESPITE Self-Funded Residential Care £700 – £850
RESPITE Self-Funded Residential Dementia Care £750 – £850

All room prices are based on the bedroom size and facilities available.

(these prices are only a guideline, please contact Priory Care Residential Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Stairlift

Television point in own room

Wheelchair Access

Order by:

Review from M P (Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience

A most interesting experience, different from any other I have known apart from in hospital. There is a genuine aim to make residents feel at home and become attached to the carers and building.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you for taking the time to review our home.
We really appreciate this.

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Review from Y P (Resident) assisted by family/friend published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience

Everything excellent, care and staff superb.
Everywhere spotlessly clean. Lovely food.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Many thanks for taking the time to review our home we really appreciate this.

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Review from R S (Son of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience

Staff always courteous and helpful on my visits to my mother. Mother appears to be well looked after and care for. Staff seem keen to do a good job.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for taking the time to add a review, I will pass your comments on to the staff team.

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Review from Jason L (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience

The care my dad is getting is very good and we know he is being well looked after. It's a bit frustrating in the length of time it has taken to carry out a blood test and receive results which will result in a medication check, other things have been put in place generally. Very friendly and caring

staff.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Many thanks for your review. We appreciate the time taken to complete this. On the blood tests, unfortunately, this is district nursing shortages and the strikes haven't helped lately. We are thankful you are happy with everything else.

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Review from David A (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience

The care home is very clean and welcoming to visitors. All the staff are both friendly and very caring to the residents which gives us 'peace of mind' when caring for our mum who is currently in here for respite.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for this review we really appreciate the time you took to complete this. I will pass your comments on to the staff team.

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Review from C S (Daughter of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience

I could not have choosen a better home for my mum to be in. Excellent care by every member of staff who work in the home. She is treat with dignity, care and respect. All members of staff are friendly, professional and approacable.
The home is not very big, which I feel gives it a more homely feel

which leads to everyone being treat as an individual.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for your kind words, we are thrilled you are so happy with the home. I will pass your comments on to the staff team.

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Review from Helen M (Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience

My mum has been well cared for and has been treated with great dignity and respect. We have been well communicated within all aspects of her care. She is very happy. We would recommend Priory Care Home for the safe care of its residents. The staff are wonderful.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for this review we are so happy you are happy. I will pass your comments onto the staff, much appreciated.

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Review from G P (Daughter of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience

The care home is superb, and the staff are absolutely outstanding; they always go above and beyond the call of duty to make sure that the residents are cared for, comfortable and happy and to welcome and update visitors. The food is excellent, and everywhere is spotlessly clean. There are regular, fun

activities, and my relative really enjoys herself - it feels more like a large family than a nursing home. We cannot fault the care home in any way and would like to thank all of the staff for all of their amazing care and support.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Many thanks for this lovely review we really appreciate it and i will pass on to all our lovely staff.

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Review from Gary C (Son of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience

Excellent care home, the staff are all very friendly and polite. The home is always very clean and warm, the food is healthy and a good variety. The home is modern with a very nice garden for the residents to use in the summer months.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Many thanks for your review, it's much appreciated and we will share it with all the staff team.

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Review from Kay R (Wife of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience

My husband has been in the Palliative Care Unit at Priory Care Home since early August 2022. From my first contact with them, I have been most pleased with all aspects of his care. The staff are pleasant, understanding of his needs and always very friendly. His room has a view of the garden area. It

is clean, light and airy. Most importantly, he has settled well and is comfortable. I feel very relieved to have found such a caring environment for him, and it is a relief for all the family.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for your review Kay, we appreciate all your comments and we are so happy Husband is happy and you are happy with his environment and the staff team.
Merry Christmas to you all.

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Review from Jeannette S (Daughter of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care my dad has received during his stay at Priory Care Residential Home. The staff are lovely, caring and friendly. I cannot fault anything they have done. Always having my dad's interests and care at heart. A brilliant, caring team.
Thank you.

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Review from S H (Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience

I found the care home better than I expected. the staff were always on hand to help with everything I needed. I found them upbeat and always laughing even with themselves as well as us. I was surprised to have a choice of menu at all the meals and we were offered more if we wanted it.
Snacks and fruit

were offered regularly my stay was very comfortable and I felt safe.

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Review from Jo S (Daughter of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience

The care home has been very professional in assessing my dad and providing respite care. We have felt confident that he is being cared for and that the environment is as safe as possible during COVID times. The staff are friendly, informative and helpful. Particular shout-outs go to two members of staff

in particular, one who welcomes us and is always very supportive and gives us helpful updates and the other who took time to really understand Dad’s needs and capacity, adapting usual care practice in light of his inability to make decisions in his own best interest. Whilst ideally we would have liked a home nearer to Mum and Dad’s home, Priory View has been great in providing respite and is easy to access from surrounding areas.

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Review from D L (Son of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience

Mum has been happy and very comfortable throughout her 2 1/2 years with Priory Care Home. The staff and management are friendly and helpful at all times and we are more than happy with the way they are caring for her. Keep up the good work.

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Review from Stewart B (Son of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience

My mother has been with you now for four or five years now. I have never had any complaints, she has been well cared for and happy in the environment you provide. During the past year, she has become less active and her mind and memory have unfortunately deteriorated. Yet on visiting whether she be

awake or asleep or recognises me she always appears well cared for. The staff are always happy to greet me and friendly and happy to take the time to answer any questions that I may have. Lastly, I would like to take this opportunity to thank everyone at the care home for their devotion and care that you are all displaying at this moment in time. I am unable to visit my mum but at least I know you are all doing your best. Thank you all.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you so much for taking the time to express your thoughts we really appreciate it.

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Review from Louise W (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience

I would like to say that my mum has been at Priory Care for 15 months now. During that time the care she has received has been excellent. She is happy and very well cared for and has really settled in well with the help of the carers and staff there. It is obviously a very challenging time at the moment

and as somebody used to visiting every day, I have found it very hard, however, it has been made a lot easier by seeing my mum on video call chats looking so happy and giggling. Also talking to her on the phone I can tell she is upbeat. The activities co-ordinators there do an amazing job, and I can't thank them enough for giving mum quality of life and interaction with others which she needs and enjoys, and also sharing some of these moments on social media which is lovely when we're not able to visit. The care managers are always friendly and have time for a chat despite the fact they're probably so busy, as do all the members of staff, both face to face, and now during lockdown.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you for your review we really appreciate your responses.

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Review from Sue T (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience

Everyone has been very caring and considerate both to my mother and myself. The staff go that extra mile on a daily basis, and their compassion, commitment and professionalism shine out. My mum has settled in very well, and I feel that the staff know her and appreciate and meet her needs fully. They

have always kept us well informed, and we have the utmost confidence in them.

Reply from Laura Bismor, Manager at Priory Care Residential Home

Thank you for the review, we really appreciate your comments.

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Review from M R (Son of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience

The care and attention my mother receives is very good.
I never worry about her in this residence, I know she is very happy and well looked after in every aspect.
The residence is first-class always clean and well maintained.
The staff are always caring, friendly and attentive towards the residents.

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Review from John S (Son of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience

My mum came into Priory Care in August 2018, since then she has responded positively both in health and wellbeing. It is great for me to know she is safe and well cared for. She is very happy to be part of this very good care home which is exceptionally clean.

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Review from Jennifer S (Wife of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience

Sadly, my father in law was admitted for palliative end of life care. The facilities are excellent, providing everything needed, including a family room for relaxing and refreshments. What makes this place exceptional is the fantastic care team. They looked after us with such sensitivity and compassion,

providing us with everything we needed to help us through this traumatic experience. I can't think of anything that would have made it any better. It made such an impression on me that I found myself singing your praises at the hairdressers, and will always recommend you whenever possible. Thank you.

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Meet the Team (34)

Elaine Bismor

Job Title: Registered Manager

Joined: 2015

Elaine Bismor is the care home Manager and Owner, She is a very hand’s on Manager who believes that a Care home should always feel warm, inviting.
Elaine has worked in the care industry all her working life, and has owned Priory care since 2015 and now runs the home with her family. She is also registered manager at The Old Coach house - Hessle and she was as a nurse at Hull Royal Infirmary.

In her job role Elaine has the overall responsibility for the smooth running of the home and to make sure the residents are receiving the best care possible at all times by being a proactive hands on manager. Elaine manages the staff team to a very high standard ensuring that home meets and exceeds the various demands of inspection and all regulations.

Elaine has a string qualifications including but not limited to:
Nursing degree
NVQ’s in health and social care level 4
City and Guilds Registered Manager Award Level 4
End of life Care Level 5
Safeguarding of adults
Various dementia awareness courses

She is also one of our dignity champions for the home

Laura Bismor

Job Title: Manager

Joined: 2007

I have worked in the home for 16 years. I am a trained accountant and HR specialised and hold an NVQ in health and social care and other management qualifications.

I am part of running the day-to-day business future-proofing the business for years to come.

I love working in a caring environment on a daily basis, we are always having a laugh and joking around the home and ensuring the residents are living a fulfilled life.

Our favourite is the pub and bingo afternoons.

We celebrate all staff members' personal and professional goals and encourage all relatives to join in with home daily activities.

Adele Escano Pineda

Job Title: Care Manager

Joined: 2021

19 years experience in care
12 years experience as a manager. I feel that I am very compassionate, loyal, driven, proactive in promoting positive culture, supportive, fair and honest.

I always put the residents at the centre of the care to promote person-centred care. Sensitive to the needs of residents as well as with family support. Promote high standards.

I enjoy running a staff team and helping others become better at their own positions.

Wendy Simpson

Job Title: Senior

Joined: 2015

Meet Wendy! She is in her 5th year here at Priory Care. Wendy is a Senior and says “One of the reasons I love my role here is because I love to make a difference to residents life for the better” #meettheteammonday #carestaff #staffappreciation #makingadifferencetogether

Tracy Lythe

Job Title: Senior Carer

Joined: 2019

I have recently been promoted to Senior Carer in the home. I have worked at Priory Care since 2019.

I love my job and especially like to work in the Dementia Unit, keeping the residents busy with cooking and dancing around the lounges.

I try every day to make the residents smile and try and make their lives a little more fulfilled.

We have a hardworking team at home and all work together to ensure the smooth running of the home.

Kath Peterson

Job Title: Receptionist

Joined: 2020

I started at Priory in Feb 2020, not long before we went into lockdown with Covid-19.

I had not worked in a caring environment before, so I found it quite challenging, to begin with. As we had no visitors there were lots of phone calls, Facetime calls etc.
with family members. My main job role is meet and greet, which I enjoy as I get to know the families. I have completed online training which helps to understand the roles of my colleagues as well as my own role. My previous job was in a busy reception, so I hope I brought some of my skills with me. I enjoy talking with the lovely residents and helping in any way I can to make their lives better.

Phil Vine

Job Title: Handyman

Joined: 2018

Everyone meet Phil, our handyman.

Phil loves his job.

He says that keeping busy is what he loves and helping people makes him happy.

Marie Ward

Job Title: Housekeeping Supervisor

Joined: 2020

I have worked at priory care for a year and a half, my job role is housekeeping supervisor.

I love the job I do and working in the care industry.
A massive part of this is down to the residents, seeing them happy and interacting with them daily. It's very rewarding for both myself and the residents.

Mandy Waite

Job Title: Housekeeper

Joined: 2021

I want to say, what a lovely place to work, I love you all

Nutthanicha Desforges

Job Title: Laundry Assistant

Joined: 2017

I enjoy my job in the laundry and really like talking to the residents, seeing them happy makes me happy.

Olubukola Gbolahan

Job Title: Night Senior

Joined: 2022

I love working at Priory Care Residential because they have embedded the principles of Diversity, Equity and Inclusion (DEI) which makes it enjoyable and easier to work. Literally, they make the work, work for everyone. The management has created a vibrant and friendly atmosphere to provide support for the development of each member of staff both professionally and personally.

I feel privileged to support others to live their lives to the fullest and help improve their quality of life. I am very passionate about my role and being able to make a genuine difference is so fulfilling and rewarding. I feel so blessed to be part of a team who put the individual needs of each resident at the centre of what they do.

I hold a Level 3 Diploma in Health and Social Care (NVQ3), Mandatory training for health care assistants, 15 care standards certificates, numerous in-house training and additional training sponsored by the company.

I make sure I engage well with residents, delivering a top-notch personalised care service, showing compassion as well as maintaining their privacy and dignity when providing care. I also have the ability to communicate, persuading them to make and sustain positive changes while their confidentiality is maintained.

Okonkwo Chisom Divine

Job Title: Care Assistant

Joined: 2023

I very much enjoy working with this care home because we have one goal, caring for the resident, the care assistants are very nice to each other and we all are team players, taking proper care of the residents.

I enjoy working in care because I love making a difference in the lives of the resident, seeing them happy and relaxed gives me satisfaction

Michelle Brooks

Job Title: Care Assistant

Joined: 2019

I have worked for the company for around 3 years with a little break in between.

I have worked in care for 12+ years in all aspects including dementia and hold my NVQ level 2.

I love care work as I like to help people and have a naturally caring nature.

I currently do the main activities

Ngozi Lemchi

Job Title: Care Assistant

Joined: 2022

It is safe to say that working in care is for people who do care genuinely for others.

My job allows me to offer help, and support to the residents and meet their daily needs.

Putting a smile on the face of a resident, making them laugh, and giving reassurances are the gratification I need to get going.

Micah Omenazu

Job Title: Care Assistant

Joined: 2022

I am a Loving, compassionate, honest, humble and dedicated carer with more than a year of UK healthcare experience, the care home is neat, well organized, dedicated to clients' satisfaction and has no tolerance of prejudice or racism.

The Care industry gives me the opportunity to help people who can't help themselves. It also helps me to reflect on life.

I have full healthcare training and am still undergoing more training.

I would like to progress to Senior carer, manager, etc.

I ensure by delivering my care duties professionally and with compassion, putting myself in the resident's shoes. I treat them the way I will treat my parents.

Olawumi Durotoye

Job Title: Senior Care Assistant

Joined: 2023

I have recently joined the senior team.

Ayodeji Olukanni

Job Title: Care Assistant

Joined: 2023

I have joined the team at Priory Care as a care assistant.

Wendy Oyeyoila

Job Title: Care Assistant

Joined: 2023

I have joined the team as a care assistant and my passion is to care for the elderly.

Chinonso Lebeonu

Job Title: Night Senior

Joined: 2023

I am part of the night senior team caring for the residents through the night time.

Nwanneamaka Okonkwo

Job Title: Night Carer

Joined: 2022

I work as part of the night staff team.

Phebe Adewuji

Job Title: Care Assistant

Joined: 2022

I work as a care assistant at Priory Care.

Chidima Obi

Job Title: Care Assistant

Joined: 2022

I work as a care assistant at Priory Care.

Wanvisa Parkins

Job Title: Housekeeper

Joined: 2020

I work as a housekeeper at Priory Care Home.

Wakil Gana

Job Title: Medication Trained Carer

Joined: 2022

I am a qualified medication-trained carer at Priory Care. I care for residents and administer medications

Wanna Buckinghaam

Job Title: Kitchen Assistant

Joined: 2023

I work in the kitchen, I cook and clean to the highest standard.

Nutthanicha Desforges

Job Title: Laundry Assistant

Joined: 2017

I am in charge of the laundry system in the home.

Rita Gonclaves

Job Title: Care Assistant

Joined: 2021

I work as a carer in the home and help take care of residents.

Kritsada Broadbent

Job Title: Housekeeper

Joined: 2023

I work as part of the housekeeping team in the home and ensure everything is cleaned to the highest standard.

Ade Balogun

Job Title: Medication trained carer

Joined: 2022

I work in the home administering medication and caring for the residents. I love my job and helping all the residents on a daily basis.

Kim Graves

Job Title: Care Assistant

Joined: 2019

I enjoy assisting the residents in their everyday lives and making them smile.

Glen Ohara

Job Title: Maintenance Person

Joined: 2012

I am in charge of all the maintenance issues around the home. I complete all improvements and general upkeep around the home.

Jan Zagoras

Job Title: Housekeeper

Joined: 2022

I work as part of the housekeeping team in the home keeping everything fresh and following infection control.

Nittaya Hannam

Job Title: Kitchen Assistant

Joined: 2017

I work in the kitchen cooking and cleaning and assuring all meals are of high quality.

Oksana Mandybura

Job Title: Care Assistant

Joined: 2022

I came over from Ukraine in the war and started working for the care home. I enjoy helping the residents every day and improving my English speaking skills.

Priory Care Residential Home

Care Provided by Priory Care Residential Home

Good to Know

Funding & Fees Guide for Priory Care Residential Home

Facilities