Beech Tree House Care Home

240 Boothferry Road, Goole DN14 6AJ
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9.4 36 Reviews
  • Beech Tree House Care Home, Goole
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Care Provided by Beech Tree House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • BTH Care Home Ltd
  • Person in charge
  • Kerry Fleming (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Beech Tree House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,149
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Beech Tree House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Beech Tree House Care Home Reviews (36)

Total of 36, showing 21-36
9.4

Beech Tree House Care Home has a Review Score of 9.4 (9.446) out of 10, based on 8 reviews in the last 2 years. Over all time Beech Tree House Care Home has 36 reviews.

Overall Experience

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Review from C A (Son of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in the care home for several years. The staff look after her very well, the bedrooms are spacious and the food is very good.
I think the home is understaffed and there have been three managers this year. This needs to improve.

Reply from Jasmine Bracken, Marketing Administrator at Beech Tree House Care Home

Thank you, for letting us know how we are doing at Beech Tree House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


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Review from R T (Brother of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always ready to oblige, polite and friendly. Residents appear happy and well cared for. Additional staff would help original staff to be able to attend to all the demands of the residents to ensure the staff are not pushed to other limits in this highly demanding environment.

Reply from Jasmine Bracken, Marketing Administrator at Beech Tree House Care Home

Thank you, for your comments about your recent experience at Beech Tree Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from B H (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff work extremely hard and are very caring and considerate. The new manager is a very kind, caring person and if we have any concerns gets them sorted.
The staff are as good from the kitchen staff to the cleaners, carers and management.
The dining room is lovely how the tables are set out (more
like a hotel, wonderful).

Reply from Ronnie Cavanagh, Marketing at Beech Tree House Care Home

Thank you, for your comments about your recent experience at Beech Tree House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Shirley K (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home to be clean and well organised. The management and staff were lovely and keep me and my family well informed. The home seems comfortable and the staff, even though they are always extremely busy, do their utmost to provide the best care that they can. I feel confident that my mum
is safe and looked after properly. A very kind, friendly atmosphere.

Reply from Ronnie Cavanagh, Marketing at Beech Tree House Care Home

Thank you, Shirely, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Beech Tree House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from K E (Friend of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always very clean and tidy and the staff are brilliant. The residents have a lot of activities to do and many take part in planned day trips and planned events within the home. The home has a very welcoming and homely feel to it with period features.

Reply from Ronnie Cavanagh, Marketing at Beech Tree House Care Home

Thank you, for your positive feedback towards Beech Tree House Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.


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Review from David F (Son of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, always available to talk and sort problems out.

Reply from Ronnie Cavanagh, Marketing at Beech Tree House Care Home

Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Beech Tree Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from B B (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has only been in the home for a couple of weeks and is very happy there. The staff are lovely very friendly. They have told her to press her buzzer anytime. You can visit anytime and patients are checked on an hourly basis. Although mum has not joined in yet there are plenty of activities. Mum
is always clean and tidy and doctors are called if needed.
I am very happy that she is being looked after very well and with dignity.

Reply from Ronnie Cavanagh, Marketing at Beech Tree House Care Home

Thank you for your comments about your recent experience at Beech Tree House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear how well your mum has settled in at Beech Tree House Care Home.


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Review from C A S (Daughter of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Beech Tree House for three years and has always been well cared for during this time.
I have always found staff to be very approachable and polite. Mum is always clean and tidy and her room is always kept neat and tidy.
Now that Mum is unable to do anything for herself, the staff
seem to spend a lot of time just chatting to her and giving her reassurance and company which is very much appreciated.
Although Mum's memory is very very poor, she still says how happy she is and how kind the staff are.

Reply from Ronnie Cavanagh, Marketing at Beech Tree House Care Home

Thank you fro your comments, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Beech Tree Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jean B (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very homely. Staff are very good, caring and friendly, but at times seem exceptionally busy.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech Tree House Care Home

Thank you, Jean, for sharing your recent experience of Beech Tree House Care Home. We appreciate you taking the time to let us know how we are doing and we are pleased to hear your experience has been so positive. Thanks again, we look forward to your next visit. Take care!


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Review from Amanda B (Mother of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother, 95, has only been in your care for 3 weeks and is enjoying life in your home, but from my point, everything is satisfactory. Your care team all do a very good job, they all have a good sense of humour and a lovely caring side.

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Review from Maureen P (Friend of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has only been here a short while but appears to be well cared for.
She obviously wishes to be home but is impatient. She has been asked to do exercises and she will then be home soon.

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Review from Julian C (Son of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely care home, staff friendly.
I know that my mum is well looked after.

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Review from Carole C (Daughter of Resident) published on 16 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very friendly and caring. Not seen a lot of the building, but all looks very clean. Room clean and bed clean, overall very good.

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Review from Susan H (Daughter of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are having a problem getting my father a suitable bed for him to sleep comfortably on a night. The bed he is in now is far too small for him and he is hanging out of the bed.
At 97 years old I think it is appalling that he can not have a bed that he can sleep in comfortably. His health is failing
fast and he is now in bed all day, but because he doesn't reach the criteria in weight he can't have one, even though he is 6ft2 and 16st.

Reply from Charlotte Jackson, Marketing Assistant at Beech Tree House Care Home

We are dedicated at Beech Tree House to work closely and professionally with the district nurse team in ensuring all residents have the comfortable equipment, aids and adaptations in place. Some residents may require new equipment due to changes in their individual needs and we work hard with other professionals to action this in a timely manner. Unfortunately, due to circumstances beyond our control, this is not always achievable, however, we believe this particular situation with the bed and delivering correct pressure care is resolved.


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Review from Jason G (Son of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Beech Tree for just over a year he is very settled, enjoys the food and also likes the staff.

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Review from Sharon B (Daughter-in-law of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and considerate. They treat the patients with dignity at all times.

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Current Review Score: 9.4 (9.446)

Overview of Review Score

The Review Score of 9.4 (9.446) out of 10 for Beech Tree House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Beech Tree House Care Home is calculated as follows: ( (62 Excellents x 5) + (34 Goods x 4) ) ÷ 96 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Beech Tree House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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