We accept resident with Local Authority funding, however, third party top up is required
Visitors are welcome at any time, however, they encourage you to observe protected mealtimes, unless you are dining with your loved one.
Home has limited number of parking space, however, there is free on street parking nearby.
Cedar Grange has a Review Score of 9.7 (9.730) out of 10, based on 14 reviews in the last 2 years. Over all time Cedar Grange has 41 reviews.
Review from C C (Son of Resident) published on 11 July 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.730) out of 10 for Cedar Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.730 for Cedar Grange is calculated as follows: ( (126 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 163 Ratings = 4.73
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar Grange is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2015
Hi my name is Lucy, I am the home manager and have worked in care for around 15years and have spent ten years working at Cedar Grange in various roles.
I am keen on delivering high-quality person-centred care tailored to each individual's needs, making each person's stay with us an enjoyable time. I am a mother to three children, whom I enjoy spending all my free time with, not forgetting my furry four-legged child our family dog. We as a family enjoy getting outside going on walks and camping.
Job Title: Maintenance Officer
Joined: 2023
Hi I'm Craig, I am the maintenance man here at Cedar Grange. I have been here for two and a half years now and I enjoy every minute.
Outside of work I enjoy playing pool, I'm in a local pub team. I have three dogs, two Poodles and a Saluki who I spend a lot of time with.
I enjoy spending time watching my favourite football team Liverpool who I believe are the greatest.
Job Title: Administrator
Joined: 2007
Hi, my name is Mary.
My background is all in Management in the civil service.
Following my retirement, I needed a job to fill my time so I found one in the village where I live and became the Administrator at Cedar Grange.
I spend most of my time with the boys, watching football and providing transport & having fun etc.
Job Title: Activities Co-ordinator
Joined: 2025
Hello, I'm Nikki.
I am the activities Co-ordinator here at Cedar Grange. I've worked in care and welfare roles for over 15 years.
My priority at Cedar Grange is making the residents feel part of our community, helping them enjoy their time here and feel valued.
Outside of work I am a keen crafter, I also have a grey hound called Violet who is my four legged child.
Job Title: Domestic
Joined: 2021
Hi I'm Nikki,
I am a domestic at Cedar Grange and have worked here for four years now. I have done different roles and have enjoyed them all.
Outside of work I am studying my British sign language, Level three and already qualified in Level two.
I enjoy running and love to take on different races.
I love spending time with my family and visiting London to watch theatre shows as well as watching many locally.
