White Rose Lodge Retirement Home

Lime Kiln Lane, Bridlington YO15 2LX
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9.1 78 Reviews
  • White Rose Lodge Retirement Home, Bridlington
White Rose Lodge Care Home is a wonderful home offering residential, respite and day services in a beautiful seaside location.

All the bedrooms are decorated to the individual’s choice and all rooms have en-suite facilities, several of which benefit from having their own patio area with the majority having sea views. The home encourages their residents to bring with them ornaments, photos and small items of furniture to personalise their room.

White Rose Lodge has a large open plan dining room leading onto a small conservatory, a library with stunning views across Bridlington, a bar area, lounge and an on-site hairdressing salon. A summer house is located in picturesque gardens offering fantastic seaside views and is very popular with residents, families and friends for socialising in the summer months.

At White Rose Lodge, they encourage residents to maintain their independence making decisions on their day-to-day lives. The home regularly has meetings for residents to decide on the type of activities they would like to see in the home, sharing ideas on preferred locations for trips out. White Rose Lodge also hold regular coffee mornings and events to which the local community are always welcome.

Residents at White Rose Lodge are the main inspiration behind their dining experience. They cook following recipes that they choose every Wednesday. When residents sit down to enjoy the food they have chosen they are treated to a restaurant experience including three course meals and a weekly special.

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Care Provided by White Rose Lodge Retirement Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned

Good to Know

  • Person in charge
  • Tina Craggs (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for White Rose Lodge Retirement Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,315

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact White Rose Lodge Retirement Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit anytime, no appointment is required.


    The only times White Rose Lodge does try and ask people to avoid is meal times.


  • Parking

  • White Rose Lodge has a large car park to the front of the home for visitors and relatives.


White Rose Lodge Retirement Home Reviews (78)

Total of 78, showing 1-20
9.1

White Rose Lodge Retirement Home has a Review Score of 9.1 (9.051) out of 10, based on 6 reviews in the last 2 years. Over all time White Rose Lodge Retirement Home has 78 reviews.

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Review from H E (Friend of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came to visit our landlady on numerous occasions and always treated with respect as, our landlady was treated. We found your care home to be one of the best we have been in. Food excellent as we, that is myself and my husband, had dinner on many occasions. We thank you for making us welcome.

Reply from Tina Craggs, Home Manager at White Rose Lodge Retirement Home

Thank you for taking the time to leave us a review and for sharing your experience. We are glad your experience reflects the high standards of quality care and dining experience that we hold ourselves to here at Maria Mallaband Care Group and will be sure to pass on your lovely comments to all the staff at White Rose Lodge who, I am sure, will be thrilled to hear of your positive experience.


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Review from P C (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The setting is absolutely outstanding. Nice grounds and lovely views. Staff efficient, kind and helpful. The food and choice are wonderful. It's assuring that she's being well cared for.

Reply from Tina, Home Manager at White Rose Lodge Retirement Home

Thank you so much for your review. We are thrilled that your experience reflects the high standards of quality care and choice that we hold ourselves to here at White Rose Lodge and that you and your loved one are enjoying our beautiful seaside setting.


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Review from S N (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found their care and attention to detail excellent, nothing is too much and they always have treated both my mum and myself with respect and professionalism. I have always felt Mum was in a safe and caring environment. I feel I have always been involved in Mum's care plan.

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Review from Carole D (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend White Rose Lodge. All the staff including carers, nurses, chefs, property maintenance, administration and management are all equally easy to communicate with and treat Mum with care and respect at all times. The home itself is kept in immaculate condition. All rooms and public
areas are spotless and smell wonderfully clean. Having personally eaten in the dining room I can also state that the food served is of a very high standard.

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Review from Charles S (Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is five-star plus care. The home is clean and safe. The carers are excellent as are all the staff. My room is ensuite with TV and Wifi furnished to a high standard. It is cleaned daily with clean towels provided. Activities provided daily. The food is excellent with residents having a choice. With
a garden overlooking the sea and a summer house, all your needs are met. A lovely pleasant place to be. Perfect for respite, more so for long-term care. I will be sad to leave when I get back to independent living.

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Review from Keith W (Respite Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very pleasant two week's respite care in White Rose Lodge Retirement Home.
My only complaint was the fitted bed sheet came loose every night. This was resolved the second week when a mattress cover was fitted.
Many thanks.

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Review from Enid L (Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is good. The staff are pleasant. Enjoyed my stay because I cannot look after myself.

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Review from Frances S (Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I remember the relief of a comfortable bed with a duvet after several weeks in hospital, and just warmth. My window looked out over the sea and on a nice day, my son and I sat outside! My ensuite room was so convenient too. I soon got used to joining other residents for meals in the dining room and
a fellowship meeting once a week.

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Review from Margaret T (Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at White Rose Lodge for approximately three years and nine months, after just under six years at another care home. This is a lovely place and we are very well looked after and entertained. As in other places, at present, we inevitably suffer from a shortage of staff due to a
lack of government funding for social care, the increasing pressure of twelve-hour shifts, combined with more and more elderly residents who are more physically frail, often suffering from a degree of dementia and needing more nursing care.

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Review from Eleanor T (Granddaughter of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was pleasantly surprised when I arrived at this facility. The place was light and fresh, ad there was a very friendly atmosphere all around, especially from the staff. It's easy to imagine such places to be sad or perhaps dull, but not only did I encounter a lot of laughter and friendship, I also
felt it was very homely and colourful, certainly a nice place to live for anyone. Hearing from my grandmother, it seems she is in agreement.

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Review from Gilian V (Niece of Resident) published on 23 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie was very happy at White Rose Lodge Retirement Home. She always spoke very highly of the staff. We didn't see her that often but spoke to her on her mobile. You kept her family updated with any concerns and this was appreciated.

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Review from Connie B (Resident) assisted by family/friend published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly, especially the receptionist who is always pleasant.

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Review from S K (Partner of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As ever a lovely home, good food and care. The only problem is the lack of ability of the staff to keep track of residents' belongings. As the resident, in this case, has incontinence I left him 11 pairs of trousers. Initially, 4 were returned, on query, another 3 were found. The other 4 were never
returned.

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Review from P L (Daughter of Resident) published on 19 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

White Rose Lodge has been such a lovely home for my mum. A quirky building (award-winning) with spectacular views out across the bay and sea. There's a gorgeous summer house at this cliff-top position with people and activities passing close by. All the staff have been so professional, kind, caring,
thoughtful, considerate and cheerful. The end of my mum's life was peaceful, calm and just as she wanted. I am very, very grateful.

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Review from Myrna R (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last three and a half years in the care of White Rose Lodge Retirement Home. My family and I are in no doubt that her life was extended because of the care and comfort on all levels shown to her. She was extremely happy there, what more can one ask for when coming to the end of one's
life?

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Review from M J (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience is very favourable. The premises, bedroom and bathroom are very clean. The food is very good (indeed exceptional - well-cooked, good range of vegetables and varied menu, meat is tender and not gristly). The staff seemed genuinely caring but I did not personally meet many during my
visits. The site itself has great appeal.

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Review from A S (Daughter of Resident) published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and caring, look after Dad well.

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Review from B S (Resident) assisted by family/friend published on 20 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The girls were very nice and helpful, I had help when needed and was grateful.

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Review from Sharon S (Friend of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a resident and taking her out for a few hours each week. My experience at the care home has always been positive. Staff always follow current guidelines appropriately and are professional and welcoming. The resident always seems to be happy living there and has never relayed anything
other than positive views.

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Review from John R (Son of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day my mum went to White Rose Lodge I can honestly say that the staff went out of their way to make my mum feel settled, at home and cared for. I noticed the difference in my mum almost immediately as she was quite depressed before going into the home and within days she was much brighter
and cheerful. The home provides excellent facilities, food, activities and a sense of belonging. When talking about White Rose my mum who is 90 talks about the "hotel".
After six weeks, my mum is still very happy there and I honestly can't say a bad word about the home or the staff who care for my mum.
I wouldn't complain if I ended up there myself!

Reply from Manager at White Rose Lodge Retirement Home

It is our pleasure, to look after your mum and we would like to say thank you for the kind words. We do enjoy our work and our time spent at White Rose Lodge and we hope the same goes for the residents.


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Current Review Score: 9.1 (9.051)

Overview of Review Score

The Review Score of 9.1 (9.051) out of 10 for White Rose Lodge Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.662 for White Rose Lodge Retirement Home is calculated as follows: ( (49 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.662

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.389 Points relating to the number of positive Reviews for White Rose Lodge Retirement Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 6 Positive Reviews ÷ 7.6 = 0.789

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Tina

Tina Craggs

Job Title: Home Manager

Joined: 2023

Hello, my name is Tina and I have been the Home Manager at White Rose Lodge since 2023 and my priority and passion is the comfort and security of those who live with us and the satff that care for them.


Frequently Asked Questions about White Rose Lodge Retirement Home

What types of Care is White Rose Lodge Retirement Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Rose Lodge Retirement Home have?

There are 28 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at White Rose Lodge Retirement Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is White Rose Lodge Retirement Home to the centre of Bridlington?

0.9 mile(s) as the crow flies, distance by road may be significantly further.