Stride East

Baxtergate, Hedon, Hull HU12 8JN
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4 Reviews
  • Stride East, Hull
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Care Provided by Stride East

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Sally Judson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (5)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
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Stride East Reviews (4)

Over all time Stride East has 4 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 1
  • 0

Date Published

4
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4

Review from J P (Daughter of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went from hospital to Holyrood House awaiting home care package. The staff were so kind and caring. My mother loved the food. Thanks to everyone there she has gained weight and mobility and has now returned to her own home in good health. I cant thank everyone enough!

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Review from Donna M (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has just returned from a weeks respite. I would highly recommend this care home, the staff are lovely and very caring. My dad and I care for my mam every day, I haven't had a day off in two years because I didn't want my mam going to a carehome. My mam's social worker said about respite for a
week, I'm so glad that I did and couldn't have picked a better home.

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Review from Margaret W (Daughter-in-law of Resident) published on 24 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

We specifically mentioned that father-in-law would not come out of his room, very private 92 year old. He was placed on the first floor in a room with no window to look out of, facing a wall with nothing on it, ie no pictures, clock, nothing on any of the walls. We had requested a tv, this did not
work.
Father-in-law was only in respite for one week. He does not have dementia or Alzheimer’s. We checked the remote on the tv and there were no batteries in it.
He had visits from two separate un-related people and both commented what a dump, and “ how come he got no view/window or anything to look at”. He had attempted to wash his clothes and they were hung about the room, one visitor took the clothes home.
Both visitors could not get the tv to work.
The room was dismal, drab and unwelcoming. We don’t expect a palace, just a nice cosy room with a window.
I cannot comment on the actual care because of course, we were not there.

Reply from Lyn Sibary, Manager at Stride East

I visited the family to assess the customer and offered for them to come and visit the home to look at the room we had available. I explained it was a first-floor room, to which they had no concerns. Rooms are generally personalised once a customer is admitted. The home was not made aware of any concerns regarding the TV or its remote control. The customer was not mobile so I cannot see how he can have washed his own clothes and care staff do not recall seeing any draped around his room either. Unfortunately, this was the only room we had available at the time, there is a window but it is quite high up which is why I recommended that the family view before placing their relative here, the family chose not to view.


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Review from Kerry V (Daughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was recently a resident in this care home and lived there for 5 years. My siblings and I visited our mum at different times throughout the day and sometimes even early evening and we were always welcomed. Throughout mum's stay, she was always cared for with dignity, respect and compassion. The
staff truly made the home. She was always clean and well looked after. We couldn't have found a nicer home for our mum to be in.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Stride East

What types of Care is Stride East registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stride East provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Stride East have?

There are 19 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Stride East?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Stride East to the centre of Hull?

6.3 mile(s) as the crow flies, distance by road may be significantly further.