The Limes

Scarborough Road, Driffield YO25 5DT
Submit a Review
9.5 58 Reviews
The Limes is a purpose-built residential care home designed to accommodate the needs of all their residents, which include residential care and specialist dementia care. Located near to the centre of Driffield town centre, offering many local shops and amenities.

The Limes provide daycare, respite and long term placements. The Limes has a highly motivated, caring staff group who constantly undergo new training programmes to ensure they are able to deliver the highest quality of care to all Residents.

The Limes Residential Home is one of Burlington Care's largest homes with 97 bedrooms in total, with a majority on the ground floor. Which offers a range of rooms to cater for the variety of resident needs and preferences. This includes rooms with en-suite facilities and rooms. The Home provides personal space for each resident in their bedroom.

New bedrooms are been added, which give a homely feel, allowing residents to feel like they are in a home from home.

The Limes can offer hospital beds, air mattresses, pressure cushions along with other aids to make your stay more comfortable.

Being involved in what is going on and taking part in fun activities is an essential part of life. The Limes' approach to residential care focuses on ensuring that a wide range of activities and social events are regularly organised, such as functions and events, film nights, card and board games and many more. Birthdays of residents are always celebrated. They encourage their residents to take part in the many activities available locally.

Burlington Care supports the provision of a healthy, nutritious and balanced diet for all residents. The approach to nutrition taken is based upon choice and quality for residents. They take pride in providing tasty, tempting meals for their residents.

Mealtimes are regarded as enjoyable social occasions for most residents, although those who wish to eat their meals in their own room
... Read more
Show The Limes on the Map

Care Provided by The Limes

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 97 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kelly Hart (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (93)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Limes

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £935
    • Self-Funded Residential Dementia Care from £985
    • RESPITE Self-Funded Residential Care from £935
    • RESPITE Self-Funded Residential Dementia Care from £985

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact The Limes to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome.


  • Parking

  • Parking is available


The Limes Reviews (58)

Total of 58, showing 41-58
9.5

The Limes has a Review Score of 9.5 (9.544) out of 10, based on 17 reviews in the last 2 years. Over all time The Limes has 58 reviews.

Overall Experience

  • 47
  • 10
  • 0
  • 1
  • 0

Date Published

58
4
12
17
41

Review from Irene M (Wife of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident on the EMI Unit of The Limes for 2.5 years before he sadly passed away earlier this month. Whilst he was a resident the care he received was second to none. The management and staff were always there for visitors as much as the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie C (Niece of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt has been in the Limes for 7-8 years and we have been extremely happy with the care and attention given to her. She has been accommodated well with her needs as she has never mixed well with other people around her and struggles to join in with activities. The staff have always encouraged her
to participate. The Home is extremely clean and tidy. I have outlined the date as March 2020 but the range is cover up to July 2020 which covers the lockdown for COVID and the difficult period of time that Homes had to keep residents even more safe because of the dreaded virus. We were updated by the Manager of the Home on how my Aunt was coping as well as her trip to hospital after a fall whereby she had to spend a night within the hospital. The attention to detail continues with the Home being opened up to one member of a family to visit which is in an outside area and works extremely well. My Uncle is now back to seeing his wife each week which has reduced his own anxiousness.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter of a beloved mum, it is an incredibly hard decision to enter a loved one into a care home. The Limes were incredibly supportive to both mum and family in understanding how difficult this transition is and did everything in their considerable professional knowledge and care to successfully
ease this difficult time. Mum is treated with dignity and respect as an individual and her own personal needs and preferences are always well catered for. Mum has numerous complex medical needs which are well monitored and dealt with in an efficient and caring manner. The Limes have strong leadership and have an open, supportive and caring attitude towards communications with both mum and family. Mum really enjoys the freshly cooked food and the regular entertainment on offer, she has also enjoyed making new friends at The Limes too. Above all and most importantly, mum is happy, settled and safe at The Limes in a clean, light, bright and caring environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicky Y (Daughter of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident in the Limes for nearly five years, during that time, I have always been delighted with the care that he receives. Dad has dementia and needs help with every aspect of life; the staff have been amazing, always putting his needs at the forefront of any decisions made. They
have sourced a specialist bed to prevent bedsores and a wheelchair specifically fitted for my dad's comfort.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil (Son of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the wonderful and caring service The Limes provides. We had visited many care homes beforehand, but as soon as we walked into The Limes, we knew this is where Mum should be. My mum has been a resident here now for three years and she is not the easiest of patients to
deal with, but the loving and caring service they provide is fantastic. The staff not only provide a loving and caring service for Mum and all the other residents but have always been there with support for my family and myself, for this, I am truly grateful. Mum is in a clean, safe and happy environment. I cannot recommend The Limes highly enough and could not ask for a better, caring environment. It is a tribute to the kind, caring and should I say very patient staff. I wouldn't want Mum anywhere else and I thank you all at the Limes for everything you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise W (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in The Limes for just over a year now, he was previously in a care home in Scarborough where he was very settled, but after the death of his wife, we asked him if he might like to live closer to me. He had one trial afternoon visit and decided on the spot to move!
He has dementia with
complications from other health issues and it takes a bit of getting to know his routine, which the staff managed to do immediately. He gets very regular UTI's which need recognising in the early stages, and the staff have come to know the signs and test him regularly, and so have kept on top of things.
The staff are all so friendly and welcoming, and the place is clean, airy and it's been so lovely to see the transformation of the dementia unit. It's now so cheerful, tactile and welcoming.
I feel many of the staff have got to know Dad well and can anticipate his needs. During lockdown we have been able to Skype, and communication has been good. Enjoying being able to visit now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick (Son of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in The Limes for around a year. It was not her first care home, but it is certainly her best. She has dementia and has been agitated and worried for a couple of years. Since moving into The Limes she is noticeably more content and seems genuinely happy. The staff are lovely and genuinely
care. When Mum first moved in, not only was she made welcome, but I was asked how I was coping with her condition. Nowhere else has ever asked me, I was surprised and pleased. When I visit I sometimes talk to other residents, they also seem very well looked after and many have told me how much they like it there.
The manager is excellent, we are always kept well informed about Mum's condition and if she needs anything or if anything is wrong with her. I frequently recommend The Limes to people and am so happy we found it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz F (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in The Limes for four years. Although it was a difficult and sad decision when he needed full-time care, the staff made the process much easier by welcoming Dad and making him very comfortable. The home is bright and airy and the food is of a good standard. The management
are approachable, and the staff work extremely hard. There are activities to join in with if residents choose to do so. All special occasions are celebrated, which is lovely to see.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debby T (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has not been a resident here very long but I can already see that the staff have made her part of their family. She always appears clean and tidy and has had to be bought numerous new clothes due to gaining weight as a result of lovely meals and a constant supply of tea and biscuits, which in
my eyes is always a bonus. My mum sometimes can be quite challenging with her dementia but the staff seem to diffuse the situation and nothing seems too much trouble. The home is dementia friendly and very enriching for those who walk with purpose throughout the day or night so their minds are active all the time, which was a selling factor for us as a lot of homes are too clinical. Family members are always made welcome before the COVID outbreak and provision has been put into place as soon as was able, to see our loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen E (Daughter of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Limes provides a wonderful and caring service. The staff here are excellent, nothing is ever too much for them. They give a loving and caring service, ensuring that my family and I do not have to worry about how our mum/grandma is keeping. She is always happy and well cared for. The staff always
go the extra mile for her and take great care and pride in ensuring she is happy, clean and well dressed. We could not ask for a better caring environment, we appreciate all that is done for her and feel extremely fortunate that she is in such a lovely place with such kind and caring staff. When we visit we are always greeted and looked after by the cheery, friendly staff. My family and I would recommend The Limes to anyone looking for the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy (Husband of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

With thanks to the staff, my wife is happy to stay at the home. All are treated with kindness and care and a willingness to help at any time. The rooms are clean, and personal welfare is taken care of. I am happy to recommend The Limes care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven C (Husband of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has early-onset dementia and is probably one of the youngest residents at The Limes. Her relatively young age may be an advantage as she believes she is working there and the manager and the team have made my wife very welcome. It's an incredibly difficult decision to put a loved one into a
care environment but, when you see them happy and settled it makes that decision bearable.
I can't thank the manager and her staff enough for helping my wife settle in and making her smile through what have been difficult times. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret L (Next of Kin) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sincere thanks to every member of staff at The Limes Residential Home for the care, support and kindness shown to the resident in the six years that she lived at the home. With special thanks to the manager, who saw the person and not the diagnosis and provided her with the safe and secure home that
she desperately needed.
There are things that money cannot buy and the resident was lucky enough to meet these kind and generous people. Deepest gratitude.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John G (Son of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Limes care home for her last seven years. During that time I found the staff to be sympathetic and mindful of the needs of their residents. In often difficult circumstances I found them to be approachable and ready to take action when required.
The home is well run and
the staff are trained and experienced. There is a good range of activities available to the residents and outside services such as chiropodists and hairdressers visit frequently.
When a family member needs care you need to be able to rely on the care home to provide fully for their needs. I rarely had any concerns and those that I did were addressed promptly.
I found communication with the home to be excellent. The end of life process was dealt with tactfully and with great understanding and compassion.
I would recommend this care home to any family needing care for an elderly relative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy (Daughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in The Limes, with my mum being in the specialist EMI unit. I am very happy with the care they receive and I know they are safe and well looked after. Everyone is so caring and I am always kept well informed about them. I was a regular visitor before COVID and was always made very
welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E C (Granddaughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma lived at The Limes for just over 3 years before she sadly passed away. She was very fond of the staff and was very happy there as she grew to be a big part of The Limes community. I’d personally like to thank all the staff for ensuring her happiness - you’re all very special people. Carry
on with the good work!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn S (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia which at times leads to challenging behaviour, which his previous care home had been unable to deal with. The manager at The Limes ensured that all the necessary care teams were involved so that his needs were met, and he is now much happier and calmer. He is comfortable and enjoys
banter with the staff. I am confident that he is well cared for, and that staff will contact me if necessary. He tells me that the food is good, and often remarks that the place is very clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan M (Daughter of Resident) published on 25 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted by The Limes following a stay in hospital following a fall. Initially, it was for some respite care but she is so happy there, she wishes to stay as feels now she would not be able to cope at home on her own.
The care my mum receives is excellent everyone is really helpful and friendly.
Their activities coordinators ensure that they are kept stimulated with a variety of activities which all seem to enjoy.
The food is of a high standard and certainly plentiful, mum really enjoys her food and is more than happy with the choices.
The staff are all very caring and nothing seems too much trouble for them.
I never wanted mum to go into a care home mainly because I had always promised my dad I would look after her after he died. But The Limes have been great and now I feel mum is in a safe place and her choice to stay there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.544)

Overview of Review Score

The Review Score of 9.5 (9.544) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.668 for The Limes is calculated as follows: ( (141 Excellents x 5) + (55 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 202 Ratings = 4.668

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.876 Points relating to the number of positive Reviews for The Limes is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4. 17 Positive Reviews ÷ 19.4 = 0.876

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Kelly Hart

Job Title: Care Home Manager

Joined: 2023

Kelly Hart is the dedicated Registered Home Manager at The Limes in Driffield.