The Manor House

White Gap Road, Little Weighton, Cottingham HU20 3XE
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9.1 40 Reviews
  • The Manor House, Cottingham
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Care Provided by The Manor House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Park Lane Healthcare (The Manor House) Ltd
  • Person in charge
  • Dariusz Orszulewski (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for The Manor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £995
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £995
  • (these prices are only a guideline, please contact The Manor House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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The Manor House Reviews (40)

Total of 40, showing 1-20
9.1

The Manor House has a Review Score of 9.1 (9.097) out of 10, based on 6 reviews in the last 2 years. Over all time The Manor House has 40 reviews.

Overall Experience

  • 22
  • 17
  • 1
  • 0
  • 0

Date Published

40
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34

Review from J B (Wife of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the experience for my husband during his six month stay to be positive and meet his needs. During this time his needs varied considerably and the staff responded with professionalism, understanding and support for myself.

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Review from C D (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has really appreciated his time at The Manor House. He described the staff as caring and in one conversation stated 'and I am a person.' As a family we are really happy with the care and love he has received as a respite resident. He has built good friendships with both staff, management and
residents and feels valued. I am impressed by the level of care/love given to an elderly resident with dementia. I couldn't ask for more.

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Review from Amy J (Granddaughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t have wished for a better home for my grandma, all staff are kind, caring, compassionate and patient. The manager and one staff member especially, always go above and beyond and their care is second to none. My grandma is so very settled and they always put her best interests first. The home
is clean and fresh, the daily activities are suitable for all. Food is home-cooked and varied. Dignity and respect are upheld at all times. We are so very grateful and appreciative for all that they do. Thank you.

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Review from Jane S (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so wonderful and helpful.
They are a credit to the home.
Caring and always ready to listen to any concerns.

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Review from Lesley L (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to The Manor House 15 months ago and soon settled in with the care and understanding of all The Manor House staff. I have absolute confidence that Mum is well cared for; she is very happy in her new home. It means a great deal that I know I need not worry about her welfare, and if
needs be, I am always contacted and made aware of any changes in Mum or if she needs anything.

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Review from Pauline T (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was becoming frail and losing mobility but most of all didn't want to be on her own after her husband died. In August 2022, she went into respite becoming permanent in December. She loved her room, found she had a love for the activities and liked talking to the residents and staff. We, her family,
felt reassured that we had made the right difficult decision. Manor House we thank every one of you for making my mother's last months safe and happy in your homely environment.

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Review from M D (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three months ago we moved Mum and my stepdad into The Manor House Care Home when it became clear they were no longer coping or safe at home. Sadly my stepdad passed away after only a month but it was so reassuring to know that he was being well cared for in the time he was there. Mum is still in and
settling well with the lovely support, patience and kindness of the care staff and management. She loves her room and the view. Always says how good the food is. Family members comment how well cared for she looks. Staff are always kind and cheerful and the home has a calm atmosphere. Although she prefers to spend most of her time in her room, the staff always encourage her to join in any activities they think she would like.

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Review from J R (Respite Resident) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Manor House for respite care, having come out of hospital. The care she received was fantastic - the staff catered for her every need, including liquidising her food and making sure her medication was all correct. She went in very frail and came out 100% better, I can’t thank them enough.

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Review from Tina H (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been a service user since November 2021. At first, he was very unsettled. But the staff were wonderful helping him to settle in. He now is content and has a great relationship with staff members who totally understand his needs.

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Review from Y M (Daughter of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of The Manor House since the summer of 2021 and has settled in well. The staff have taken the time to get to know her and build a rapport with her. It’s reassuring to see the interaction between her and the staff, who know just what to say when Mum needs a bit of additional
support. She thoroughly enjoys the various activities and the company of the other residents and staff. The Manor House continue stringent Covid procedures, which is welcomed to ensure the well-being of everyone. I wouldn’t hesitate to recommend The Manor House.

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Review from Colin M (Son of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taken into the Manor House in October 2020 because she was beginning to get very lonely, depressed and needed people around her. Since being at the Manor House, we have noticed a much happier and different person. The care she has received has been exceptional. The staff have been very caring
and always go above and beyond. There are always a variety of activities that the residents are encouraged to do.

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Review from Donna R (Daughter-in-law of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Although my relative was only in Manor House for a short while I felt that the staff were very caring under the current circumstances, with Covid-19 and did everything they could to make my relative comfortable.

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Review from Jacky W (Wife of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into care after a month in hospital, suffering from dementia and multiple other health issues. He settled in reasonably quickly and has been well-looked after for the past 17 months. The staff are very helpful and caring, making sure that he is safe. I have been kept up to date on his
care and they have been happy to chat on the telephone, during the pandemic.

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Review from Geraldine M (Power of Attorney of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the level of care provided by the staff at The Manor House. The resident I am responsible for, is happy in her surroundings and the staff genuinely care for their residents. I have had regular contact with The Manor House since the beginning of lockdown and am happy with the information
they have provided me with.

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Review from David H (Son of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They took Dad in under (for me) very difficult circumstances after Dad's dementia became very severe. I was so anxious at the time. Dad was lovely, but could also be quite challenging. It worked, they liked him, he liked them and he was well looked after. Under the circumstances, I could not have asked
for more. They also looked after Mum in her final days and I was comforted that they were doing all they could. It was a good end. This is a very good care home and especially the staff are excellent. In particular, it was always easy to speak to the staff, and they were a delight. Thanks.

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Review from W B (Son-in-law of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident at The Manor House for well over a year now. She is cared for extremely well by the team and is happy and safe. It has been a difficult year for the home during the pandemic, but despite everything, they have done a tremendous job in keeping their residents and staff
Covid-19 free, whilst maintaining regular visits/contact for the families of the residents. Well done to the team.

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Review from Ann F (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mother moved to The Manor House from a local residential home. She was sad, depressed and withdrawn and had had a miserable time. She has been at The Manor House for approximately 4-years; the change has been remarkable from day one. She is a different person and loves to bring there, she
is so happy, comfortable, clean and well looked after, she thinks she's in a hotel. Cannot praise the manager and staff enough, they are so friendly and caring. Every need has been met, and it is wonderful to visit and leave leaving a happy, well cared for parent. The staff are as ever absolutely brilliant, and I can't thank you enough. The care through the pandemic has been fantastic, and we are so grateful to you all for keeping our mum safe and happy; thank you so much.

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Review from Neil H (Son of Resident) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents moved into The Manor House at the end of January due to safeguarding concerns living at home. Although they have been isolating, and we have been unable to visit due to Covid reasons, the staff and communications with them have been first class. Any issues and concerns with my parents moving
in have been dealt with without any problems at all. A difficult time for them has been made far more acceptable with the care they have been given. We are looking forward to seeing them and more of the home as soon as we are allowed.

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Review from Fiona (Relative of Resident) published on 17 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care that The Manor House gives all their residents. The carers and manager are always professional, caring and attentive to the residents. Having visited another relative in a different care home in the past (run by a different company), I know how special the care given
at The Manor House is. The care home has a wonderful homely atmosphere, it feels cosy and welcoming. The staff and carers are always very welcoming to family and visitors and they treat the residents like members of their own family. They provide lots of activities for their residents and encourage everyone to join in. The accommodation is of a high standard and residents always say how lovely the food is. The care and attention given here is second to none.

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Review from Michelle W (Daughter of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care of my mum who can be quite difficult. My mum really likes the carers and seems very happy. She has settled into the home really well. They communicate any issues well. Overall very happy. Thank you.

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Current Review Score: 9.1 (9.097)

Overview of Review Score

The Review Score of 9.1 (9.097) out of 10 for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for The Manor House is calculated as follows: ( (55 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.389 Points relating to the number of positive Reviews for The Manor House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 6 Positive Reviews ÷ 7.6 = 0.789

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The Manor House

What types of Care is The Manor House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Manor House have?

There are 36 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Manor House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor House to the centre of Cottingham?

4.1 mile(s) as the crow flies, distance by road may be significantly further.