The Olde Coach House

2 Eastgate, Hessle HU13 9LW

9.6 77 Reviews

Funding & Fees Guide for The Olde Coach House

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £800 – £1,025
Self-Funded Residential Dementia Care £800 – £1,025
RESPITE Self-Funded Residential Care £800 – £1,025
RESPITE Self-Funded Residential Dementia Care £800 – £1,025

(these prices are only a guideline, please contact The Olde Coach House to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Residents Internet Access

Smoking not permitted

Stairlift

Television point in own room

Wheelchair Access

Order by:

Review from Howard G (Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience

I have been in the place for over ten years, food is very good.

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Review from Terry W (Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience

Like the staff.

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Review from S H (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience

We have found The Olde Coach House to be well managed with a caring team. Staff are always aware of my father's needs and communicate well with us, particularly after a GP review. Staff are always available for visitors and are very attentive to residents. We are very confident that The Olde Coach House

meets his care needs. The environment is very homely and relaxed.

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you so much for taking the time to write a review for us. I will pass your comments on to the staff team.

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Review from Patricia W (Sister of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience

The care given to the residents is exemplary, all members of staff are kind and courteous. They ensure the residents maintain dignity at all times. The home is clean, warm and welcoming. The residents are well dressed and the food is varied and appetising.

Reply from Laura Bismor, Manager at The Olde Coach House

Many thanks for your kind review. We appreciate you taking the time to complete this for us.

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Review from S P (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience

The Old Coach House is extremely well maintained. There is rigorous infection control from the front door onward which is reassuring. The staff were a pleasure to meet. The attitude was positive, caring, kind and focused.

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you for a lovely review, we appreciate this and will show all of the staff team.

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Review from Paul I (Son of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience

I am happy with everything that you do in the home and feel the people in there are well looked after and cared for. The only problem I was not too happy with was the tv in her room had a very bad signal and could not find more than one channel.

Reply from Laura Bismor, Manager at The Olde Coach House

Many thanks for your review Paul, any time you have an issue or questions. The TV has been re-tuned and all channels are all present.

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Review from J H (Son of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience

My mother is a resident and care user at The Old Coach House and is happy there. She says the carers are kind and hard-working and she appears to be happy at the home. Whenever I visit the carers and staff are friendly and knowledgeable. No areas of concern.

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Review from Marilyn K (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience

Mum moved into the Olde Coach House in January this year. We chose this care home on reports and recommendations from the local community we have never regretted our choice. The staff are friendly and positive they make great efforts to provide activities and mark special occasions, such as birthdays

and the Queen's Jubilee. The home is immaculately clean and Mum says the food is very good. We want to thank all the staff for the excellent job you do.

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Review from Stephanie Petrenella R (Wife of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience

My husband has been a very happy resident since January 2022. He is so well looked after. I don't have to worry about him at all, which is a weight off my mind as I am unable to take care of him.
I have met the care team and they are so very kind and caring. When I asked my husband if he
is happy

his reply was 'Oh yes. It's magic.' I think that says it all. Thank you all for your wonderful
care. I know he is very fond of you all. We couldn't have found a better care home or carers if we had tried.

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Review from Julie F (Daughter of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience

Our mum has been in the Priory since February 2022. Our mum was made welcome from day one, as has the family and we have no worries about the care and dignity our mum is given. The staff are outstanding and the home is immaculate.

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Review from L Y (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience

My mum has been at the Olde Coach house since January 2022, she has been well cared for and settled really well, all the staff have been very good with her, we know she is in good hands. Mum enjoys the meals and company.

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Review from P S (Son of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience

My father has been a Coach House resident for 6+ years. The home continues to provide very good quality care to my father, as it did to my mother who passed there in 2017. Staff are responsive, pleasant & helpful & treat my father as an individual, with his own needs. The management regularly upgrades

the building to higher standards. Residents requiring more intensive care have their own sitting/dining area. This means that residents with less intensive care needs, like my father, are looked after in a more relaxed & less stressful environment. Senior carers/care assistants/admin & kitchen staff are all helpful & approachable. There is inevitably some staff turnover but new & existing staff are well trained, staffing levels appear to be good and staff have a real interest in meeting residents' needs & requirements. Our family know my father is well cared for. We recommend the Coach House as a safe & caring care home, which also performed well during Covid.

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Review from Mavis H (Sister of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience

Hello, I visited my sister and the staff at the care home were very friendly and caring. It has put my mind at rest that she is being cared for by professional, caring staff. Her room is very clean and a good size and the care home is professionally run. Thank you so much.

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Review from Sue B (Daughter of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience

The Coach House has become a new home for my mum, following a fall. She settled in very quickly and is full of praise for the staff who create a happy, friendly and safe environment. She has made friends with the staff and other residents. I, therefore, feel relaxed knowing that she is happy and well

looked after. She is always talking about the various activities that take place on a daily basis. Unfortunately, due to Covid 19, I have been unable to have a walk around the Coach House but was sent lots of photographs by the Manager to give me an idea of what the Coach House is like inside and my mum's room in particular - which is excellent.

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you, Sue, for the lovely review - we really appreciate your kind words and we love having your mum as part of our home. We can't wait until we can have everyone in for a big party like we used to. Have a lovely Christmas.

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Review from Margaret T (Partner of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience

I have nothing but high praise for the care home, they are doing an excellent job, and the staff are so understanding and caring. Although my partner is in bed, he is constantly being monitored and cared for, and I am so grateful for it.

Reply from Laura Bismor, Manager at The Olde Coach House

Thank you for your review, Margaret, we really appreciate you taking the time to let us know how you feel.

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Review from S L (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience

My mum is very settled here, this her 3rd year. The care staff do a great job caring for residents with a variety of care needs. I and my family are grateful for the care they give to our relative.

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Review from L S (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience

Our mum has been at The Olde Coach House care home for four and a half years. During these years, mum has continued to receive excellent care from all the staff. Nothing is too much trouble for the staff to make sure all of mums care needs are met. Staff are so friendly and caring, always cheerful and

chatty when we visit. Huge thank you to you all.

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Review from Alison C (Daughter of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for the past eighteen months and her care has been excellent. The staff have been friendly and respectful both to myself and my mother.

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Review from Patricia B (Daughter-in-law of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience

We are very happy with the care and attention received by our relative. She is very happy here and has settled well.

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Review from K L (Daughter of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience

Relief that mum is content and socialised on the days she attends the centre. She says the food is lovely and can't believe how much she eats whilst there. The staff are caring, friendly and professional and take time to relate to mum, despite dementia. Always seem to have partaken in some activity.

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Meet the Team (20)

Elaine Bismor

Job Title: Manager

Joined: 1984

As the care home Manager and Owner, Elaine Bismor is a very hand’s on Manager who believes that a Care home should always feel warm, inviting.
Elaine has worked in the care industry all her working life, and has been involved in the Old Coach House for over 30 years and now owns the home with her family. Her previous role was as a nurse at Hull Royal Infirmary.

In her job role Elaine has the overall responsibility for the smooth running of the home and to make sure the residents are receiving the best care possible at all times by being a proactive hands on manager. Elaine manages the staff team to a very high standard ensuring that home meets and exceeds the various demands of inspection and all regulations.

Elaine has a string qualifications including but not limited to:
Nursing degree
NVQ’s in health and social care level 4
City and Guilds Registered Manager Award Level 4
End of life Care Level 5
Safeguarding of adults
Various dementia awareness courses

She is also one of our dignity champions for the home

Laura Bismor

Job Title: Manager

Joined: 2007

I have worked in the home for 16 years. I am a trained accountant and HR specialised and hold an NVQ in health and social care and other management qualifications.

I am part of running the day-to-day business future-proofing the business for years to come.

I love working in a caring environment on a daily basis, we are always having a laugh and joking around the home and ensuring the residents are living a fulfilled life.

Our favourite is the pub and bingo afternoons.

We celebrate all staff members' personal and professional goals and encourage all relatives to join in with home daily activities.

Jo Davies

Job Title: Administration Manager

Joined: 2010

Meet Jo, our admin manager here at The Old Coach House! Jo has returned from her maternity leave and is back to enjoying her job. #Meettheteammonday

Ifeoluwa Esther AKINRINADE AKINRINADE

Job Title: Care Assistant

Joined: 2022

I joined the team after serving time as a Mental healthcare assistant,

I am an individual who loves to ensure the wellbeing of others,

The Old coach house is an avenue to improve my career and help in my relation with adults and co-workers in a friendly environment.

Angela Dawson

Job Title: Laundry Assistant

Joined: 1995

I have been a laundry assistant at the Old Coach House for 28 years and love my job.

Olamiposi Gbolahan

Job Title: Senior Care Assistant

Joined: 2022

I enjoy working at the Old Coach House because staff and residents relate so well like a big family and the care home cares for staff just as they care for residents

I feel fulfilled giving someone a better quality of life which is why I like working in the care industry

I have undertaken the NVQ level 3 diploma in health and social care, 15 care standards, mandatory training for health care assistants and a few other care courses

I make residents feel very comfortable while ensuring they get the best care in the home

Alice Hayward

Job Title: Care Assistant

Joined: 2015

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Debbie Lawrance

Job Title: Care Assistant

Joined: 2018

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Lorraine Ramsey

Job Title: Receptionist/Admin Team

Joined: 2021

I've worked here for 1.5 years
Reception/Admin Team
Busy and varied workload
Kind and friendly staff members
Great working conditions
Enjoy interacting with the residents

Martha Nachinaba

Job Title: Night Carer

Joined: 2022

I love working here because I am part of a great team. Here in the Old Coach House, we are one big family, treated with the same love, respect, and dignity. At The Old Coach House, you are encouraged and given the opportunity to grow and build your career through various courses and training, which the company pays for.

Seeing the smiles on the faces of our residents at the end of the day is priceless and motivates me to keep giving my best. Our residents are well cared for and treated with the dignity and respect they deserve.

The Old Coach House Residential Home is a home away from home.

Chidiogo Salome

Job Title: Care Assistant

Joined: 2022

Care for the elderly, provide support and assistance, help with feeding, bathing and clothing and engaging them in physical activities.

I love working at The Old Coach House care home because every day I learn something new.

Level 3 National Foundation Diploma in Health and Social Care

Working in the care industry allows me to help others in the best way possible and it gives me a sense of responsibility.

My future goal is to work my way up through training and to become an adult Nurse

For the residents to enjoy living in our care home I ensure that they do what they love doing the most.

Tunde Abdurafiu

Job Title: Night Care Assistant

Joined: 2022

The Old Coach house has diversity and inclusiveness as one of its core values and it is obvious in the work atmosphere
Treats everyone fairly, listening to management structure to well being of staff (work and off work)

The best part for me it the level of regulatory compliance is at its peak.

I would like to be a Dementia consultant in future

Adebukola Azeez-Fasasi

Job Title: Care Assistant

Joined: 2022

Having worked in an old coach house for over a year and enjoyed every bit of it Taking care of the residents gives me great joy and satisfaction.

I have been given an opportunity to help people and this service made me appreciate the works of life.

Although the work has its challenges, the management has been very accommodating and has a listening ear.

Ayotunde Asunmoh

Job Title: Care Assistant

Joined: 2022

I enjoyed working at the Old Coach House as it helps me to be more committed to delivering the best care possible for the residents.

The management is also concerned about the welfare of staff, with different skills each day and adequate training which makes it more satisfying and rewarding.

I enjoyed working in the care industry because it’s one of the most rewarding jobs as I’m able to make a real difference and positive impact in someone’s life on a daily basis.

I have a series of certified mandatory training associated with the role of a health care assistant.

My goal is to earn more skills to improve and maintain the well-being of service users.

Rebecca Echugbo

Job Title: Care Assistant

Joined: 2022

I started work as a housekeeper and have moved on to a care assistant in the home.

I like to see the residents every day and enjoy helping them live independently.

Lola Owoeye

Job Title: Care Assistant

Joined: 2022

I love working with elderly clients in the home. I enjoy the activities around the home and going out for trips out.

Adeola Oluwole

Job Title: Night Carer

Joined: 2023

I started work in April 2023 and love working in care.

Onyi Odiri

Job Title: Receptionist/Admin Team

Joined: 2023

I started working for the care home earlier this year.

I am working on reception and meeting and greeting all the visitors.

Kelly Thomas

Job Title: Housekeeper

Joined: 2020

I enjoy being around the residents in the home.

I really enjoy my job and keeping the home clean and tidy.

Dave Adeyemi

Job Title: Kitchen Assistant

Joined: 2023

I am new to the kitchen and will be working with Paula to provide varied food service.

The Olde Coach House

Care Provided by The Olde Coach House

Good to Know

Funding & Fees Guide for The Olde Coach House

Facilities