Red House - Care Home

St Annes Road, Bridlington YO15 2JB
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8.9 5 Reviews
  • Red House - Care Home, Bridlington
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Care Provided by Red House - Care Home

  • Type of Service
  • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 48 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leah Davies (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Red House - Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
8.9

Red House - Care Home has a Review Score of 8.9 (8.885) out of 10, based on 5 reviews in the last 2 years. Over all time Red House - Care Home has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
2
2
5
0
Overall Experience  Overall Experience 5.0 out of 5

As a volunteer with older people I have visited many care homes in the last few years and Red House is definitely in the top three, possibly the best.
The staff of all ranks are superb and treat all residents with respect, and do whatever they can to help them live a dignified, fruitful life in their
later years. There also seems to be a very low staff turnover which is always a good pointer in a care setting.
My mum's room, and everywhere there, is spotlessly clean and the standard of food, and willingness to cater for my picky mum, is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Mum went from hospital into the care system. We were so worried she would be upset and want to go home. We needn't have worried. Red House is perfect. The staff are absolutely amazing. Mum loves her bright and clean room. The dining/lounge areas are bright and spacious. The staff are always around.
They are kind, caring and so professional. They welcome us on every visit. Mum is so settled.

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Overall Experience  Overall Experience 5.0 out of 5

My wife is treated with respect and compassion. The carers are all very good and helpful. I don't think she could be treated any better, no matter where she was. I would recommend Red House Care Home to anyone.

Reply from Leah Davies, Home Manager at Red House - Care Home

Thank you so much for your kind review and for sharing your positive experience with us. Ensuring that your wife receives respectful and compassionate care is our utmost priority, and we're grateful for your trust in our team at Red House Care Home. Your kind words mean a great deal to us, and we're honoured to have the opportunity to care for your wife.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff have made Mum feel very welcome and have a laugh with her. They let her wander and encourage her to take part in different activities during the day. She has a lovely sunny room and feels comfortable in it. The cleaners keep it spotless.
The meals are good and plentiful, with drinks
given out during the day.
The return of Mum's clothes from the laundry can be a bit hit and miss.
The staff notices when she isn’t feeling well and acts immediately with doctor visits, etc.
We both love the safe outside areas that we can sit out in, although some of them require an update.

Reply from Leah Davies, Marketing & Communications Coordinator at Red House - Care Home

Thank you for your kind review. It is a pleasure to look after your mum, and we are delighted to hear she is happy.


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Overall Experience  Overall Experience 4.0 out of 5

My stepmother has been here now for approximately 10 months. Took a while for her to settle in, but now is doing fine she has made a good friend in there. She likes the staff who all seem really nice. The home is a little dated and could do with brightening up a bit but overall it's quite nice.

Reply from Cameron Innes, Marketing & Communications Coordinator at Red House - Care Home

Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that your stepmother is enjoying life at Red House, and we truly appreciate your kind words.
Your feedback is invaluable to us as we strive to provide the best possible care for all of our residents.
Thank you again for your review and for your support of our care home.


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Current Review Score: 8.9 (8.885)

Overview of Review Score

The Review Score of 8.9 (8.885) out of 10 for Red House - Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Red House - Care Home is calculated as follows: ( (51 Excellents x 5) + (8 Goods x 4) ) ÷ 59 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.021 Points relating to the number of positive Reviews for Red House - Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 5 Positive Reviews ÷ 9.6 = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Red House - Care Home

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Meet the Team (0)

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Frequently Asked Questions about Red House - Care Home

What types of Care is Red House - Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Red House - Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Red House - Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Red House - Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Red House - Care Home to the centre of Bridlington?

0.4 mile(s) as the crow flies, distance by road may be significantly further.