Belgrave Court Residential Care Home

12-16 Belgrave Road, Bridlington YO15 3JR
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9.7 38 Reviews
  • Belgrave Court Residential Care Home, Bridlington
Belgrave Court is situated on Bridlington sea front and offers residents and visitors views of the nearby town and sea all year round.

Just a short walk from local amenities, residents are able to make use of local attractions and facilities including shops, cafes, restaurants, parks and the local harbour.

Belgrave Court has a 5 star Food Standards Agency rating. Residents can enjoy home-cooked meals from chefs who are able to cater for special dietary and cultural requirements.

Many of the home's rooms offer residents a sea view and feature comfortable furnishings. Residents are invited to make their room as homely and familiar as possible by bringing mementoes, ornaments and small items of furniture.

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Care Provided by Belgrave Court Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Vitality Care Homes Ltd
  • Person in charge
  • Theresa McHale (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (4)

Funding & Fees Guide for Belgrave Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Belgrave Court Residential Care Home Reviews (38)

Total of 38, showing 21-38
9.7

Belgrave Court Residential Care Home has a Review Score of 9.7 (9.688) out of 10, based on 17 reviews in the last 2 years. Over all time Belgrave Court Residential Care Home has 38 reviews.

Overall Experience

  • 28
  • 8
  • 1
  • 0
  • 1

Date Published

38
4
8
17
21

Review from Christine (Daughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider the staff to be the most important point of care for my father. At Belgrave Court they are friendly, caring and approachable treating him with respect and taking the time to share a joke! I feel the staff get to know the residents and treat them as individuals. The home has less than 30 residents
and I think this helps give it a family, homely feel about it where they all know each other.
Recently Belgrave Court has been redecorated and refurnished so the rooms feel bright fresh and modern.
I feel my suggestions or requests are listened to and I am given an update if there are any changes in dad's health.
Belgrave Court gives him a much better quality of life than he had for a while previosly and he is content, safe and still an individual.

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Review from Sandra I (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was apprehensive when she first arrived at Belgrave Court. She soon became more confident and began to think of it as home. She found friendships and was well looked after. Although she wasn't the type to join in the many entertainments she enjoyed watching others. She was well cared for and
I was kept informed by the staff of any changes however small in her health. My mother saw the staff as friends as they became part of her everyday life.

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Review from Melanie H (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very friendly and available for any questions. Mum has settled in well and seems to like being here and is happy. The food is excellent and there is a good choice. The room is very nice and is clean.

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Review from C C (Daughter of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum, dad were both admitted together after their care package had broken down at home. After stays in other nursing homes we as a family were worried regarding their care provided. My dad passed away after a weeks stay. The comfort, care mum has been given by the staff since losing dad is professional
- caring. Activities provided are excellent. Staff friendly. Well done Belgrave.

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Review from Carol R (Daughter-in-law of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is well looked after. She is kept clean, her hair is neat and also her nails are nice and clean.

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Review from S C (Relative of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my ex-mother-in-law at least twice a week at varying times. She is always clean, well fed, and has been persuaded by the activities person to partake in the activities and is much happier now she feels part of the residents.

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Review from Nell S (Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belgrave Court is excellent. Staff are very good.

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Review from David M (Son of Resident) published on 17 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belgrave Court has been extremely helpful in my plight to settle my mum into a caring place from her home in West Yorkshire where she had lived for 89 years. I am so grateful to everyone who has helped me make it all possible without your kindness it would have been difficult and extremely stressful
because I needed my mum near me so I could be in more control of her wellbeing, Belgrave court has made this possible so thank you all very much.
Best regards.

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Review from Margaret F (Mother of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good and very pleasant. The staff will do anything for you and always ask if you would like a coffee/tea. In the summer, I always had an ice cream when I visited my mother. The staff go out of their way for you and the home is very clean and doesn't smell like some places.

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Review from Geoffrey H (Son-in-law of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent with mum. She enjoys the staff and the company she mixes with. She also likes the food, she can be a fussy eater but enjoys the food here. My mother-in-law has been here for 6 and a half years and is still enjoy it, also very happy.

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Review from JB (Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having reached the time of life of widowhood and not being able to take care of life living alone, I don't have any family close enough or family living near having my previous life down in Essex and no means to visit, my fellow residents all help to make my stay here happy and staff are included in
that last sentence.

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Review from Malcolm E (Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After being a resident for the past seventeen years, I find everything mentioned in the review ratings very good.

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Review from Peter W (Husband of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This is a comfortable, caring home for the elderly. It has a likeable relationship between the residents and staff. They provide a variety of entertainment which the residents enjoy and which encourages mental and oral stimulation. It is not a five-star palace but has it's own rating and charm.

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Review from B B (Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't think of a better place to be. Food is very good, staff are very patient, you never hear a raised voice, warm and friendly environment.

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Review from C A (Son of Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good, most seem to actually care about the people in their care.

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Review from Shurette O (Daughter of Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Kathleen R (Daughter of Resident) published on 28 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Belgrave Court, it has a very happy environment. Walking in feels like coming home. They provide lovely home cooked meals. The staff at Belgrave Court are very caring.

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Review from Doreen L (Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The services are very good, the food is very well provided. Rooms are very homely and cleanliness is excellent, staff are very helpful and no task is a problem. The environment is very homely. I am very happy here.

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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Belgrave Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Belgrave Court Residential Care Home is calculated as follows: ( (154 Excellents x 5) + (37 Goods x 4) + (9 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 202 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belgrave Court Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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