Belgrave Court Residential Care Home

12-16 Belgrave Road, Bridlington YO15 3JR
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9.7 38 Reviews
  • Belgrave Court Residential Care Home, Bridlington
Belgrave Court is situated on Bridlington sea front and offers residents and visitors views of the nearby town and sea all year round.

Just a short walk from local amenities, residents are able to make use of local attractions and facilities including shops, cafes, restaurants, parks and the local harbour.

Belgrave Court has a 5 star Food Standards Agency rating. Residents can enjoy home-cooked meals from chefs who are able to cater for special dietary and cultural requirements.

Many of the home's rooms offer residents a sea view and feature comfortable furnishings. Residents are invited to make their room as homely and familiar as possible by bringing mementoes, ornaments and small items of furniture.

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Care Provided by Belgrave Court Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Vitality Care Homes Ltd
  • Person in charge
  • Theresa McHale (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (4)

Funding & Fees Guide for Belgrave Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Belgrave Court Residential Care Home Reviews (38)

Total of 38, showing 1-20
9.7

Belgrave Court Residential Care Home has a Review Score of 9.7 (9.688) out of 10, based on 17 reviews in the last 2 years. Over all time Belgrave Court Residential Care Home has 38 reviews.

Overall Experience

  • 28
  • 8
  • 1
  • 0
  • 1

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38
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Review from E G (Friend of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home regularly visiting a friend.
I always find the home beautifully clean and fresh.
The staff and manager have always been polite and courteous. They always make time to come over and have a conversation and explain what's been happening with my friend. I can not speak highly enough
of them all they work so hard in such a demanding environment.
The manager which I find remarkable always goes out of her way to come and have 5 minutes with me regardless of how busy she is.
I visit a fair few friends in different homes and some of them are cold and heartless. I always feel welcome and safe here. Know when I leave I am leaving my friend in safe hands.
I love them all and appreciate everything they do for my friend and her guests.

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Review from T W (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home with such caring and attentive staff. My mum has been here for a little while now and she's never felt so comfortable.
The staff are incredible with meeting her needs and the activities they do with the residents are all my mum talks about! Making Christmas trees and tie-dyeing T-shirts
have been her recent favourites.
Truly cannot fault this home for all that they do.

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Review from Erin H (Goddaughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit a friends family member and the home is amazing! Really lovely atmosphere, staff are so caring and compassionate! So many lovely activities the residents can get involved in. Highly recommend this home!

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Review from C W (Daughter of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Placing a loved one in a care home is heartbreaking but with the guidance and advice from the staff, Mum settled in quite quickly. The staff are totally dedicated to the care of all the residents. At no point do I worry about my mum, I now sleep at night knowing Mum is safe. We looked at other care
homes but we do not regret placing Mum here.

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Review from C M (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently had to place my mam in this care home, I was slightly apprehensive in doing so but I was greeted by the manager who was very reassuring and friendly. A few days later I went to go visit my mam and to see how things were going, there was a slight issue which the manager was very happy to help
with. Staff look very happy and friendly and seem to be very professional, my mam seems to be very happy and comfortable within this care home. I'm very happy with the way this place is run and the way the manager gets involved with the care of residents. The place is clean, and tidy and has an amazing atmosphere. I'd 100% recommend this care home.

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Review from A L (Granddaughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandma who looked really nice and clean. She was happy playing games with other residents and pointed out members of staff saying they were really nice and she was asking them to come chat with us which was so lovely to see and showed me how well cared for she is. I took her some new clothes
up to her bedroom which was so lovely and clean. I couldn't recommend a better home. The manager is a lovely person who always makes time for me and my family to give us updates and just have a general chat. She always shows interest in our lives other than just my grandma which is so comforting as it shows my grandma is well taken care off

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Review from Shane W (Friend of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had the greatest pleasure of meeting an excellent manager who understood the residents' needs. The home was fresh and clean many updates were seen, staff on duty made us feel very welcome, refreshments were offered, fantastic visit.

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Review from J S (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This is a genuine review. Please do not put your family members in Belgrave Court Bridlington if they have any signs of dementia. They state they are dementia specialists, they are not. When my mum was showing signs of distress and agitation they went straight to the mental health team rather than do
a test for infection, which it then turned out she had. She had 2 falls in the space of a week when they knew she was a falls risk. She had a six-week hospital stay and was quite poorly on returning to Belgrave, the manager told me she didn't think mum had long left to live, which as you can imagine was upsetting to hear especially as she has now improved immensely. When mum was agitated and distressed they sat her by herself in the conservatory so she could not see anything or anyone, not good for someone with dementia. I would not recommend this home.

Reply from Bal Khaira, Director at Belgrave Court Residential Care Home

Thank you for taking the time to leave this review. The training and development of our staff is something we take great pride in. As such every member of our care staff is trained well above the mandatory requirements. After the return from hospital, we are pleased your mother 'improved immensely' whilst at Belgrave Court. This speaks volumes of the standard of compassionate care we always aim to deliver. Although we are a Dementia specialist home, in extremely rare circumstances we have to consider the wellbeing of the resident concerned, and our resident group as a whole, and unfortunately serve notice. All health professionals involved in this particular case have been supportive of our decision and the care we have provided. We wish your mother a happy transition into her new home.


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Review from M G (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belgrave Court is a small cosy home with a superb team. I chose the home because of its size and the carers. They are a family and our loved ones are included. They strive to improve and are constantly training and learning. We communicate to give my beloved mother the finest care and support. The chefs
are marvellous, the cleaning team fantastic and the care staff and manager superb. Mum is very happy and loves all of them and they love her.

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Review from Ian M (Son of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited the Belgrave Court Residential Care Home a couple of times recently, once for my mum's annual council visit and again last night for the Christmas meal. It is plain to see that the new regime has turned the place around from when my mum initially went in. The staff seem to have a great
relationship with the residents and all seem very happy and full of friendly banter.

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Review from S O (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since placing my father into Belgrave Court, I have seen a marked improvement in his mood and general health.
He is well looked after and is loved by the staff.
He is stimulated and by the same token, made to be independent.
He appears to be happy and settled.

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Review from P C (Friend of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to visit my friend, the room was clean and nice. The staff were kind, caring and nice and he was treated with respect management was helpful and seemed caring about the home and living there.

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Review from Linda H (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are courteous and kind and are doing everything possible to get Mum settled into her new home.

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Review from P J (Son of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad started off in respite care and has now become a permanent resident.
Always a bit wary of new places but the staff are brilliant and very attentive and always look after Dad superbly.
Would very much recommend.

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Review from Sherrilee H (Regular Volunteer) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have volunteered and would do again as this place loves to take the service users out and keep them busy. We went to the cinema which was so fun to see them singing and having fun.
The place is very clean and tidy the staff are lovely. I have also brought puppies in for the service users to spend
time with only thing is they wanted to keep them.

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Review from W C (Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home is very nice and comfortable, I have found a nice room with my own things to a view of the sea. I like to be on my own inside and listen to my stories on the radio.
It's not like home but close. I am comfortable that's all I want at my age of 97 nearly 98. That's all I have to
say thank you

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Review from C S (Respite Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You guys are awesome thank you. My dad has had the best care. I can’t thank you enough. My dad has been so well looked after and that is all I could wish for. Thank you again. You were thoughtful and caring to Dad but also respectful and caring to his family. I couldn’t have asked for more. I’m so thankful
that you are there to love and care for Dad the way I would.

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Review from Barbara H (Friend of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always polite and helpful when we go to visit our friend.
The staff are always very caring and professional when dealing with our friends in the care home.
The home is always clean and warm.

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Review from Jennifer W (Friend of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Belgrave Court is very friendly, the staff are most attentive and helpful. My friend is settled and treated like a celebrity, which is very comforting. Her room has a sea view and has been recently decorated.

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Review from V D (Ex Family Member) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited an old family member of mine at this home, what a lovely place, the staff are friendly and helpful, the manager goes above and beyond, and it was extremely clean and tidy.
My family member loves it here, there was so many activities for them, I would recommend it to anybody.

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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Belgrave Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Belgrave Court Residential Care Home is calculated as follows: ( (154 Excellents x 5) + (37 Goods x 4) + (9 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 202 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belgrave Court Residential Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Belgrave Court Residential Care Home

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Frequently Asked Questions about Belgrave Court Residential Care Home

What types of Care is Belgrave Court Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Belgrave Court Residential Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Belgrave Court Residential Care Home have?

There are 22 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Belgrave Court Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belgrave Court Residential Care Home to the centre of Bridlington?

0.6 mile(s) as the crow flies, distance by road may be significantly further.