Tamarix Lodge - Care Home

142 Queen Street, Withernsea HU19 2JT
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8.9 6 Reviews
  • Tamarix Lodge - Care Home, Withernsea
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Care Provided by Tamarix Lodge - Care Home

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Ruth Mountain (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (2)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Tamarix Lodge - Care Home Reviews (6)

8.9

Tamarix Lodge - Care Home has a Review Score of 8.9 (8.895) out of 10, based on 4 reviews in the last 2 years. Over all time Tamarix Lodge - Care Home has 6 reviews.

Overall Experience

  • 6
  • 0
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Date Published

6
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2
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2

Review from Linda J (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a really bad fall and went into the care of Tamarix Lodge - Her care from the minute she arrived to the day she died was exceptional.
The team were caring, compassionate and thoughtful - the lodge itself was spotless, the food excellent and Mum always looked cared for and well presented - right
till the end.
The manager went the extra mile for everything and nothing was too much trouble.
Thank you for helping make her final months as comfortable as she could be.
Highly recommend.

Reply from Ruth Mountain, Home Manager at Tamarix Lodge - Care Home

Thank you for your kind words and heartfelt recommendation of Tamarix Lodge. We are deeply sorry for your loss and honoured to have cared for your mum during her final months. It means so much to know our team's compassion, dedication, and attention to detail helped make her time with us as comfortable and dignified as possible. Your recognition of our care, the environment, and our team's efforts is truly appreciated and will be shared with everyone here. Thank you for trusting us during such an important time.


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Review from Helen B (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care, she was welcomed to Tamarix Lodge to a glass of whisky and her favourite soup. Sadly, Mum passed away after a matter of weeks. The manager was happy for her to remain at the home during the end-of-life journey and the team leaders were incredible making sure she got the care she needed.
The staff were knowledgeable and caring and treated Mum with dignity and respect. When we visited, she was comfortable, clean bed, and fresh clothing and watching her favourite TV. They went above and beyond to get to know her. The team and managers put us at ease and we were confident she was safe and receiving the best care. We are extremely proud of the work they do and everyone was so friendly and helpful. The staff are dedicated and caring people. They listened, they were responsive and nothing was too much trouble. Mum was lucky to be in a care home that demonstrated compassion with great leadership and teamwork. From the bottom of our hearts ‘thank you’ for everything.

Reply from Ruth Mountain, Home Manager at Tamarix Lodge - Care Home

Thank you for sharing your touching experience. We're deeply sorry for your loss, but we're glad to hear that your mum found comfort and care at Tamarix Lodge during her final days. It's heartwarming to know that our team provided her with the dignity, respect, and personalised attention she deserved. Your appreciation for our staff's dedication, compassion, and responsiveness means a lot to us. We are honoured to have been part of your mum's journey and grateful for your kind words.


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Review from Linda A (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed at this care home until he died last January and he got end-of-life care, all the staff were excellent and he was well after. I have now put my mum in the same care home and I would not want her anywhere else.

Reply from Rith Mountain, Home Manager at Tamarix Lodge - Care Home

We are sorry for your loss, it was an honour to care for your Dad and we glad you feel your dad received excellent care. Thank you for choosing our care home for your mum too. We're committed to providing the same level of support. If you need anything, please let us know. Thank you for being part of the Tamarix family.


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Review from S P (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault either the care home or the staff. My mum has been a resident since August, and I can honestly say she is well cared for and is treated with dignity. All the staff are lovely and very caring. Her room is lovely and caters for all her needs. I feel very happy, as I know my mum is happy
living there.

Reply from Ruth Mountain, Home manager at Tamarix Lodge - Care Home

I'm grateful for your positive feedback. We're glad to bring happiness to your mum and peace of mind to you. Thank you for sharing your experience


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Review from E H (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a really nice and friendly care home, it's always warm, comfortable and very clean at all times.
My mum has a lovely room and the food is exceptional.
The activities and entertainment are enjoyed so much and then to see her on Twitter taking part is lovely.
The staff are extremely kind and
caring and they are always on top of her health needs.
I would highly recommend this care home, it truly is a lovely place for your loved one.
My mum is very happy.

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Review from Barry H (Son of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 96 years old and has been a resident of Tamarix Lodge for 30 months, throughout this time she has enjoyed the best of care in all areas that come under the umbrella of the word care.
The staff are, at all times, caring, attentive and professional. Management has created a warm and welcoming
atmosphere that encourages the taking part in the many activities provided for the residents.
My mother often remarks positively about the meals provided and the choices available.
Congratulations to all and thank you.

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Current Review Score: 8.9 (8.895)

Overview of Review Score

The Review Score of 8.9 (8.895) out of 10 for Tamarix Lodge - Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Tamarix Lodge - Care Home is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.916 Points relating to the number of positive Reviews for Tamarix Lodge - Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 4 Positive Reviews ÷ 7.4 = 0.541

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Tamarix Lodge - Care Home

What types of Care is Tamarix Lodge - Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tamarix Lodge - Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Tamarix Lodge - Care Home have?

There are 33 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Tamarix Lodge - Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Tamarix Lodge - Care Home to the centre of Withernsea?

0.1 mile(s) as the crow flies, distance by road may be significantly further.