Willersley House

85 Main Street, Willerby, Hull HU10 6BY
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9.6 106 Reviews
  • Willersley House, Hull
Located in the peaceful village of Willerby, Willersley House is a historic building with ties to renowned bread maker Hovis Jackson. The care home, which holds an “Outstanding” CQC rating across all categories (April 2021), offers residential care with 34 newly refurbished, single en-suite rooms designed for comfort and privacy.

The gardens at Willersley House provide a tranquil retreat for residents, featuring a spacious lawn, a courtyard for gardening projects, and accessible patio areas. Residents enjoy participating in the gardening club, planting bulbs and seeds, while the vibrant courtyard blooms with flowers and greenery throughout the seasons. Inside, the fish tank under the grand staircase adds to the peaceful atmosphere, with goldfish entertaining residents with their flips and jumps.

The home offers personalised residential care in a compassionate, family-like atmosphere, with an "Outstanding" CQC rating that highlights the dedication to quality in all aspects of care. Many staff members have been with the home for over a decade, fostering trust and a sense of community. The home features on-site amenities such as a hair salon, wheelchair-accessible spaces, and 24/7 call systems in each room. Residents enjoy a range of activities, from crafting and quizzes to outings to local attractions like Hornsea Beach and The Deep aquarium.

Willersley House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential care, the team at Willersley House are here to help.

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Care Provided by Willersley House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 34 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Rebecca Blakeston (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Willersley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,141 – £1,280
    • RESPITE Self-Funded Residential Care £1,141 – £1,280

  • Fees subject to pre-admission assessment and needs dependency.
  • (these prices are only a guideline, please contact Willersley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Willersley House Reviews (106)

Total of 106, showing 1-20
9.6

Willersley House has a Review Score of 9.6 (9.576) out of 10, based on 19 reviews in the last 2 years. Over all time Willersley House has 106 reviews.

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Review from J R (Daughter of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind caring environment.
Respectful of Dad's needs and illness - vascular dementia is a mostly cruel illness - we appreciate everything Willersley House does for all family members/friends.

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Review from Gwen N (Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very enjoyable, family feel, well run by management team. Always someone to talk to, never feel lonely here.

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Review from Diane L (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Willersley are kind and caring and know the residents, always referring to them by name. While I accept that my mum always cooked with fresh ingredients when she lived at home, she is on the whole very disappointed by the standard/variety of food at meal times. The soup and sandwich menu offering
causes upset along with meat - chicken, beef, fish etc. and some of the vegetable servings. Staffing in the kitchen also appears to be a problem.

Reply from Rebecca Blakeston, Home Manager at Willersley House

Thank you for your review. I am delighted that you find our team kind and caring and know the residents. I am sorry that your mum finds the food disappointing. It would be useful to meet with you to discuss specific concerns so that these can be addressed and improvements made. We always value feedback so that we can give the best possible care to all of our residents.


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Review from G B (Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful lovely home!

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Review from J C (Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Here for respite with a view to permanent! My only regret is I didn't come sooner.

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Review from R P (Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I couldn't be happier here. Home from home.

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Review from E G (Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience here is positive. The staff have been supportive and always polite and caring. I have a lovely bedroom and a lovely view. I cannot imagine a better residential home.

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Review from S R (Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Willersley House this year and I could not be happier. A lovely home and the staff are wonderful!

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Review from M B (Friend of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visit my close friend regularly and whilst she has had a health decline staff have gone above and beyond, she is very well cared for.

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Review from J B (Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known Willersley House for many many years. My father was a resident and he thought it was a super care home. Thank you to all who are involved in any way.

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Review from Hilda T (Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is home-from-home.
I am very happy here, and the staff are lovely and caring.

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Review from I S (Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here. Everyone is so friendly and takes the time to support me. My room is similar to my home and I have bought my Nick Nacks, would recommend it. Really enjoy the Church services.

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Review from D B (Son of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Willersley House continues to maintain its usual high standards to an exemplary degree. The staff are very polite and courteous and are great ambassadors for Willersley House. The atmosphere and general ambience displays all the hallmarks of a five-star care home. Well done staff!

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Review from Margaret P (Daughter of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall my experience visiting my mum, since she moved into Willersley House in March, has been excellent. The care, support and staff are first class making her feel really supported and safe. Their friendliness has had a huge impact on Mum's settling in. Plenty of activities to keep her amused and
occupied. She initially had a few issues with food as she is a vegetarian but after a few discussions, she is content with the food. A very well-run home.

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Review from Andrew S (Son-in-law of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my mother-in-law twice since she recently moved into Willersley House. Pleased to see a friendly welcome from the staff on duty who greeted my mother-in-law by name. A programme of activities was available throughout the week for residents to attend if they wish, I didn't witness any myself.
Cleanliness appeared good, can't comment on the food. My mother-in-law reports that the staff are lovely and the food is good. She appreciates the religious services held regularly at the home.

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Review from D W (Nephew of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved to Willersley House from another care home where we had issues with the standard of care being provided. The staff at Willersley were brilliant in helping us make the move as quickly as possible. Now my aunt has settled in at Willersley she is so much happier. She loves the food and all
the activities which she enjoys. The standard of care being provided is excellent.

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Review from Deborah R (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Willersley House Care Home is the best there could be. The staff are wonderful and attentive to the residents. Nothing is too much trouble for them. They treat everyone with dignity and respect. Family and friends can visit any time and are able to have privacy either in the quiet room or in the resident's
own room. I would highly recommend the care home to anyone who is thinking of making that next step.

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Review from Susan B (Daughter of Resident) published on 25 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Willersley is a lovely home. There is so much love and care shared. The staff are extremely caring and the residents, too, are caring and concerned for each other.
My mum enjoys the activities and the services.
The food is a hit too, she really enjoys it - eating things she's not eaten for years!

Reply from Jen Lawrence, Home Manager at Willersley House

Thank you very much for taking the time to leave this review. I am very grateful for your kind words and will be sure to share them with my team.
We are very happy to hear your mum enjoys the food, activities and services here at Willersey House as it is our great pleasure to be able to care for and support her as she enjoys her later life. Thank you again.


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Review from V W (Resident) assisted by family/friend published on 24 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home, everyone is very friendly, very clean, no smells. A choice of two meals, bedrooms are excellently thought out for residents, a lovely playroom; entertainment twice a day every day, great facilities - beautiful grounds. No strict visiting. Management and staff are always available.
All residents are very happy. A home from home.

Reply from Jen Lawrence, Home Manager at Willersley House

Thank you very much for taking the time to complete this review. Your positive comments are lovely to hear I will be sure to share these with the team at Willersley House. It is our pleasure to support and care for you, we are so happy you have settled in and are happy. Thank you again.


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Review from C T (Daughter of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience was outstanding. Mum needed respite care at short notice after a bad fall. The management and staff could not have been more obliging or professional. Mum was treated with dignity and kindness throughout her short stay.

Reply from Jen Lawrence, Home Manager at Willersley House

Thank you very much for taking the time to leave this review, I am very grateful for your kind words and will be sure to share them with my team. It was our pleasure to support mum during her stay with us and a privilege to contribute in a small way to her confidence and recovery. Please send her our best wishes. Thank you again.


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Current Review Score: 9.6 (9.576)

Overview of Review Score

The Review Score of 9.6 (9.576) out of 10 for Willersley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.576 for Willersley House is calculated as follows: ( (137 Excellents x 5) + (81 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 224 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Willersley House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Outstanding

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (2)

Tracey

Tracey Cooke

Job Title: Senior Care Assistant

Joined: 2015

Tracey is one of the day Senior Carers at Willersley House. She started as a Care Assistant and has progressed into the Senior Role earlier this year.
Tracey enjoys the great team work, lovely atmosphere and the lovely residents at Willersley House. Tracey expresses how Willersley House is such an enjoyable place to work, she doesn't feel like it's work!


Outside of work, Tracey loves spending time with her family, she has 3 children who keep her extremely busy!


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Dave Williams

Job Title: Maintenance

Joined: 2016

Dave has been at Willersley House since 2016 and is our maintenance operative. He has previously been self employed for over 30 years as a builder and also a lorry driver. He decided in 2016 to have a career change and join us full time in 2017 which he has found so mentally rewarding.


Dave says "going to work at Willersley House is an absolute pleasure". "The home's atmosphere is great and the residents make me smile and laugh every day with their wit and humour", Dave also explained how the staff have a great bond and get each other through the bad times and really "pull together".


Dave enjoys racing cars, dog training and gardening in his spare time.


Frequently Asked Questions about Willersley House

What types of Care is Willersley House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Willersley House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Willersley House have?

There are 34 Single Rooms.

What are the Facilities & Services at Willersley House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Willersley House to the centre of Hull?

4.1 mile(s) as the crow flies, distance by road may be significantly further.