Woodleigh Manor

Westhill, Woodfield Lane, Hessle HU13 0ER
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9.5 13 Reviews
  • Woodleigh Manor, Hessle
Woodleigh Manor care home in Hessle offers people needing care a friendly home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Woodleigh Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Mountain (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (21)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 3

Funding & Fees Guide for Woodleigh Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Woodleigh Manor Reviews (13)

9.5

Woodleigh Manor has a Review Score of 9.5 (9.453) out of 10, based on 7 reviews in the last 2 years. Over all time Woodleigh Manor has 13 reviews.

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Review from Lynne R (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a struggle finding a home for our dad with his dementia but Woodleigh welcomed him with open arms. We were told on our first visit they were "rough and ready" but you will never meet a better group of people. The care, love and support the management and staff gave to him and the other residents
was amazing, he settled down and Woodleigh became his second home. Sadly Dad passed away in December but we will be forever grateful to the manager and all the fantastic staff for making his final year so happy and making his family so welcome. Thank you all.

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Review from Jackie P (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at Woodleigh Manor and he sadly passed away in December 2024. The care he received whilst living at Woodleigh was amazing. It became a second home to him. The manager and all the staff are wonderful. Nothing is too much trouble for them. So very caring, not just to Dad but all
the family/visitors. Dad was previously a very fussy eater but whilst at Woodleigh he ate everything so thank you to the cooks. He particularly enjoyed the homemade cakes. The whole family will be forever grateful for the love and care they gave Dad. He was very happy living at Woodleigh and we could not have asked for anything better.

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Review from Angela J (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the home for the last 6 years. Myself and my siblings have seen the care home improve over the 18 months. The home has been decorated, and new furniture added, which makes it feel more homely and modernised. The management and all staff, are very caring and supportive of mum's needs.
When we visit, they are all friendly and approachable towards us. Meaningful activities have been greatly improved for residents' daily stimulation. It is really nice to see them playing games, and making things together. We are happy and content with Mum living in Woodleigh for the near future.

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Review from S W (Daughter-in-law of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management is fantastic. She will go out of her way to help you and sort any issues you have. She is always at the end of the phone or working on the floor which is good to see. Sshe will go far out of her way to help the residents in her care which again is good to see. Not one of these managers
that likes to sit in their office and not get there hands dirty. The staff are fantastic. They will go out of their way for everyone. Which again is very good to see. They do work some long hours with some very difficult residents but they just take it in their stride. And again always happy to listen to any issues or problems you may have. We could not ask for better people to be looking after our family member.

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Review from Paul S (Son of Resident) published on 25 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's been at Woodleigh Manor since May 2024, the staff and management are so caring towards him. They know how to interact with him as with dementia he can be quite stubborn. For the first time in years he's actually started putting weight on so we know he's getting well looked after. I could not
praise the staff and management enough for the care my dad is receiving.

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Review from Caroline S (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since March 24. She can be very challenging at times due to her dementia but the staff are patient and kind to her always. They treat her with respect and know it's not her true personality.
They have made a difficult and emotional journey an easier one and helped us as a family
navigate through this cruel disease.
If you visit, please look past the decor (although this is going through a period of redecoration), a care home is so much more than aesthetics, it is about what the staff does with the residents. Mum has never fallen or suffered any additional ill health since being there which is a high risk for her normally considering all her health needs so this reflects so positively on the staff.

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Review from A D (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service in all aspects of care staff go over and beyond to help and support families.
My mum can be very challenging but the staff just accept this and say it's not a problem and we will look after her for you which they do.

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Review from S M (Son of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were both residents here. Unfortunately, they have both passed away in the last five months but the care they both received whilst here was outstanding. All the staff were fantastic and went above and beyond to do the best for them. I will always be eternally grateful for all the
care my parents received, especially towards their end of life. They really care about their residents which to me is the most important quality a care home should have. Many Thanks for everything.

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Review from Anneliese T (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family will be forever grateful for the care my dad received at Woodleigh Manor. Dementia tried to strip away his dignity over the last few years yet the staff saw through that and recognised the man he was. His care was always tailored to him as an individual and he settled far better than we ever
thought possible. His mental health actually improved after becoming a resident there, again, we never thought that possible. There was such care and compassion shown to Dad (and Mum as she visited him), particularly at his end of life. For staff to keep this up whilst working so hard...remarkable people. Thank you.

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Review from Rachel B (Daughter of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot rate the management and staff at Woodleigh Manor high enough. The care and compassion shown to my mum throughout her stay, and in particular at the end of her life, went above and beyond and we, as a family, will be eternally grateful.

Reply from Philip Jenkinson, Director at Woodleigh Manor

Thank you for your kind comments. It was a pleasure to be able to provide your mum with the care and compassion she deserved.


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Review from L M (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all equally caring, they handle people with dementia etc, in quiet and subtle ways. If you walk in and see any of the residents without a slipper or socks it won't be because the staff don't care - they will have tried to keep them on but there is no point in upsetting the resident by
insisting. They all have a great sense of humour with everyone (each other, residents and relatives).

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Review from J S (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Meet my mum's needs, treat her as an individual and are perceptive to changes in mum's needs on a daily basis. Good care and excellent food. Mum is settled here. The staff never stop trying to improve mum's care.

Reply from Donna Jenkinson, Manager at Woodleigh Manor

We appreciate your comments and feedback and we will update our staff on these. Many thanks. Donna.


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Review from Angus A (Son of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodleigh Manor is truly fantastic. It is the quality of care at this facility that makes it second to none. The staff are outstanding in every aspect but their biggest asset is that they care. It is more than just a job to them. My mother transferred from a "very fancy" care home. I would not send
my worst enemy there! Mum arrived at Woodleigh in terrible health but thanks to the care of the staff, her improvement both mentally (Alzheimers) and physically is nothing short of a miracle. Thanks to all at Woodleigh. You are the greatest!

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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Woodleigh Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Woodleigh Manor is calculated as follows: ( (62 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 81 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Woodleigh Manor is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Mar 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Woodleigh Manor

What types of Care is Woodleigh Manor registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodleigh Manor provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodleigh Manor have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Woodleigh Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodleigh Manor to the centre of Hessle?

0.4 mile(s) as the crow flies, distance by road may be significantly further.