Hamshaw Court

Wellsted Street, Hessle Road, Hull HU3 3AG
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9.7 33 Reviews
  • Hamshaw Court, Hull
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Care Provided by Hamshaw Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Melanie Ward (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Hamshaw Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £850
    • RESPITE Self-Funded Residential Care from £850
    • RESPITE Self-Funded Residential Dementia Care from £900
  • (these prices are only a guideline, please contact Hamshaw Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is working in line with current COVID-19 guidelines. The home will contact NOK directly regarding visitations.


  • Parking

  • Two car park areas to the front and rear of the home.


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Hamshaw Court Reviews (33)

Total of 33, showing 1-20
9.7

Hamshaw Court has a Review Score of 9.7 (9.747) out of 10, based on 17 reviews in the last 2 years. Over all time Hamshaw Court has 33 reviews.

Overall Experience

  • 26
  • 5
  • 1
  • 0
  • 1

Date Published

33
6
7
17
16

Review from Sacha Y (Daughter of Resident) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall this care home is brilliant.
My father has been a resident for some years now and he has made it his home.
I feel very satisfied that he is well cared for whilst living there. It gives me peace of mind knowing he gets the care he needs. The staff are always friendly and welcoming.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for sharing your thoughts. We are happy to know your father feels at home and cared for. I will share your kind sentiments with our home team. Kind regards.


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Review from Hayley W (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is run very well and this can only happen when management and all staff members work as a team to ensure all client's needs are met. I couldn't envisage my mum being cared for by any other care home.
I feel confident and content with the level of care my mum receives and the commitment
from management to keep standards high!
Thank you to you all!

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you so much for your kind words. We're truly grateful for your support and are dedicated to providing the highest standard of care for your mum. I will pass your kind sentiments on to the home team. Kind regards.


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Review from Andy W (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed overall with the facilities and staff at Hamshaw Court. My mum had to be moved from previous home in December 2023 and we were concerned that conditions/care etc would not be matching previous, but in fact they exceed expectations.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for your feedback. We're pleased to hear that you're happy with the care and facilities at Hamshaw Court. Providing a comfortable and supportive environment for our residents is always our priority.


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Review from J I (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is completely settled here, her needs are discussed regularly. We feel she is in a safe environment, all staff are respectful of the residents. The home is lovely and clean as are the bedrooms, plenty of activities going on for the residents too. Food menu is on display and alternatives in case
it's not to everyone liking.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for your kind feedback. We're glad to hear that your mum feels settled and well cared for. Ensuring a safe, clean, and engaging environment is always our priority, and we're pleased to know the activities and meal options are appreciated.


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Review from Alec W (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

100% confidence in all aspects of the care home, very confident that my mother receives complete attention from all staff employed or otherwise engaged with the care home. I am informed immediately of any concerns regarding my mother health status and know that any issues are being resolved immediately
and reported in the care plan. Many thanks to all staff and team members of Hamshaw Court.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for your feedback. We're pleased to hear that you're happy with the care and facilities at Hamshaw Court. Providing a comfortable and supportive environment for our residents is always our priority.


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Review from S F (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't thank the staff enough for the care they give our dad. From day one, we have felt happy leaving dad.
His health has improved and he is more able to get around now. He is a bit confused but knowing the staff are aware of his needs is peace of mind for us and we are only a phone call away. For
those who want to join in there is always something to do.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

Thank you for sharing your feedback. We're glad to hear that your dad is settled in and happy with his tailored care.


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Review from J S (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place didn't think my dad would settle but they made everything so easy for him that he decided to stay permanently. The staff are always friendly and knowledgeable and listen to any concerns either of us have, and I know they have my dad's best interests at heart and if I can't be there I
know he is well cared for, if there's a problem no matter how small they will always ring and let me know, they always get everyone involved in activities and there's always a cup of tea available making it feel homely for everyone. I couldn't ask for a better place for my dad.
The only reason I gave 4 stars for value for money as a private payee it costs 200 more a week which seems a lot but that is definitely not the staff's fault.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much Jo for your kind and caring words.


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Review from Jane S (Daughter of Resident) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Hamshaw Court. She is bed bound and at first we thought she was at the end of her life however the care that this home has given to me has been fantastic and she has become stronger giving us extra time to enjoy with her. All the staff are great, any concerns are always dealt
with however there are 2 female staff that go in and talk to my mum, they give her (and Winston mum's teddy), a drink and breakfast etc. I have to say that these two deserve massive praise for the way that they are! My mum can be quite unresponsive at times but when they walk in the room she seems to liven up, she laughs and smiles and it warms me! The way they interact with her is amazing. They take the time to talk to us also and genuinely come across as though they go that extra mile! I don't see too much more of the other staff as I can only travel to the area once a month but if these two are anything to go by then I'd definitely give this home and all their staff a 10/10. Cleanliness 10/10.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your kind words and praise. I will pass on your kind words to our staff, I'm sure they will all appreciate it as much as I did. All the best to you all.


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Review from T D (Friend of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to my friend and introduction to this care home was excellent. The staff showed warmth and a caring attitude. The building was warm and comfortable. My friend spoke well of all aspects of his care.
I was pleased that my friend appeared well-settled.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your review, we really appreciate you taking the time to do this for us.


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Review from M G (Son of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Hamshaw Court are amazing. Nothing is too much trouble, they are always on hand when needed. Office staff could not be any more helpful. Hamshaw Court is always clean and fresh at all times. My mother is a full resident and I have never seen her as happy as she is. To all at Hamshaw
Court a big thank you.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your review, we really appreciate it.


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Review from G J (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mam was in Hamshaw Court for about 6 months until she sadly passed away. The staff from the very first day cared and looked after her and always did their very best for her. The staff were so kind to my mam and to the family and kept us informed how our mam was doing.
We were so lucky to
find this special home and that our mam spent her final months in your care.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for taking the time to send us a review. We really appreciate it. We hope you are all doing well.


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Review from Emma S (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home. The staff are so lovely, and nothing is too much trouble. My mum is so relaxed here and has taken to all of the staff members really well. It's been such a relief to know my mum is getting the help and care she needs. A big massive Thankyou to all the hard-working staff for
caring so much!

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Hi Emma,
Thank you so much for your lovely review and for giving us 5 stars across the board!
We really appreciate it.


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Review from Stephen H (Son of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very useful and caring, can't do enough for my dad. Since my dad has come into the home, he has come on so much. The room he is staying in is clean and kept tidy at all times. The staff are doing a great job of looking after my dad.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your review Stephen.
Hope everything is going well with you all.


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Review from S W (Son of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has gone into Hamshaw Court for respite from hospital. From entering the building she has had genuine care, respect and warmth from all of the staff we have met. They have all gone out of their way to make her feel welcome and we feel safe in the knowledge of knowing she is being very well looked
after. Thank you from us.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for taking the time to give us a review, we really appreciate your kind words.


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Review from Francine M (Sister of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When you arrive at the home, all the staff you meet say good morning and give a lovely smile.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you for your kind words Francine, it is much appreciated.


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Review from Liz K (Daughter of Resident) published on 9 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was at Hamshaw Court for well over a year until he passed away at the end of 2022. Dad was always looked after with utmost care, dignity and respect whilst he was there. He was helped to be safe and feel calm and comfortable whilst going through his final year suffering from a complex dementia
which made him anything but. The communication from all staff to family and medical parties involved was excellent from care plans, day to day activities and changes, to end of life care.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for taking the time to give us a review Liz,
Your dad was a pleasure to look after and you are all dearly missed.


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Review from D C (Daughter-in-law of Resident) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely welcoming home. Staff are friendly and approachable. They treat the residents with care, respect and kindness. They are also very professional and take very good care of my very poorly mother-in-law.
The food is excellent and prepared fresh on-site. It is reassuring to know that my mother-in-law
is well cared for in a home from home.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your kind words, we really appreciate you taking the time to complete this.


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Review from Sharen W (Daughter-in-law of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team have been so helpful and approachable. The staff seem to enjoy their work and are always friendly. Our relative has settled in very well, which is reassuring for the family. The building itself is light and airy and well set out for the needs of the residents.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for your review.
We really appreciate you taking the time to complete this for us and we are happy that you are happy with the care and treatment of your loved one.


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Review from J T (Friend of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very polite and friendly.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you for taking the time to review our care home.


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Review from Michelle D (Daughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are calm and meet care needs to the full. Encourage walking and interaction but don't force the issue if not wanted to do so. They are always checking in to ensure everything is ok. Visiting is welcome at any time. Food is good and plenty of cups of tea etc. Cleanliness is very good/excellent.
Varied activities each day. Excellent security.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you so much for taking the time to review our care home.
I am so happy to hear that you are happy with your overall experience at Hamshaw Court.


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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Hamshaw Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Hamshaw Court is calculated as follows: ( (154 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 198 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hamshaw Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Hamshaw Court

What types of Care is Hamshaw Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hamshaw Court provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Hamshaw Court have?

There are 43 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hamshaw Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hamshaw Court to the centre of Hull?

1.0 mile(s) as the crow flies, distance by road may be significantly further.