Hamshaw Court

Wellsted Street, Hessle Road, Hull HU3 3AG
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9.7 33 Reviews
  • Hamshaw Court, Hull
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Care Provided by Hamshaw Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Melanie Ward (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Hamshaw Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £850
    • RESPITE Self-Funded Residential Care from £850
    • RESPITE Self-Funded Residential Dementia Care from £900
  • (these prices are only a guideline, please contact Hamshaw Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is working in line with current COVID-19 guidelines. The home will contact NOK directly regarding visitations.


  • Parking

  • Two car park areas to the front and rear of the home.


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Hamshaw Court Reviews (33)

Total of 33, showing 21-33
9.7

Hamshaw Court has a Review Score of 9.7 (9.747) out of 10, based on 17 reviews in the last 2 years. Over all time Hamshaw Court has 33 reviews.

Overall Experience

  • 26
  • 5
  • 1
  • 0
  • 1

Date Published

33
6
7
17
16

Review from E E (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The experience we've had in the last twelve months of my mum being a resident in Hamshaw Court has been nothing but positive. It was so hard as a family to put Mum into a home but we knew she needed 24-hour care. All I can say is from management and carers to cleaners, laundry ladies, cooks and DIY
men, they are all so caring and very friendly. If we've had any concerns regarding Mum, the management and staff are always there to listen and deal with our concerns we have. Mum told the family it is the happiest she's been in the last twelve months.

Reply from Hannah Chamberlain, Deputy Manager at Hamshaw Court

Thank you for your kind words, we really appreciate these reviews.


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Review from Stephen A (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Hamshaw Court following a long spell in hospital. Initially, this was for respite care but unfortunately, she was re-admitted to the hospital before passing away.
We initially visited the home to take some of her personal possessions in before she arrived and was very welcomed by the
staff. The room was spacious with its own bathroom, clean and tidy. On each visit we made to see my mam, we noticed throughout the care home that it was exceptionally clean on every visit and the staff were amazing, informative, caring and compassionate making sure we were immediately called when they needed to ring an ambulance.
Due to my mum having both a fractured ankle and arm and a high risk of falling the staff put a floor pressure mat beside her bed to set off the alarm when she got out of bed, this certainly gave us some reassurance.
Due to my mum's health, they always went the extra mile with food to get her to eat and we couldn't have picked a better place for my mam's respite.

Reply from Rahi Joshi, Marketing Associate at Hamshaw Court

We are really sorry for your loss. We appreciate your feedback and it was our pleasure to be a part of your mum's care. Thank you for choosing us and we wish you all the best! I will pass on your sentiments to our home team.
Kind regards,
Rahi.


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Review from Sarah H (Daughter of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

It's no wonder this home is under constant scrutiny from CQC. Total lack of communication from management even when mum was hurt and hospitalized twice. The home is in desperate need of some full-time staff and not filling the gaps with agency workers that struggle to communicate with the residents.
Medication
can take over a week to be started, care plans and residents' wishes are not listened to. Why? because the staff doesn't read the care plans! Mold on walls in the room, dirty bedding left on the bed, clothing just rammed into draws, rooms smelt and we found a dirty pad in the bottom of the wardrobe.
And when you dare to open your mouth your 78-year-old mum gets evicted with no notice.
Thank you management and senior.
Wouldn't recommend this home for a dog never mind a vulnerable person. Read the CQC reports people.

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Review from Gaynor C (Friend of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really impressed with the testing for Covid before we were allowed to visit. The staff were all very friendly and professional. My friend seemed to be happy and was obviously being looked after extremely well.

Reply from Nicola Guy, Registered Manager at Hamshaw Court

Thank you Gaynor for your review, I will ensure the staff are aware of your lovely comments.


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Review from Ian C (Son of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is very friendly and helpful and go out of their way to assist with any questions and problems you may have.

Reply from Jamie Franks, Peripatetic Manager at Hamshaw Court

Thank you for your kind words. I will ensure the staff are aware of your comments.
Thank you again.


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Review from Marion S (Sister of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hamshaw Court care home is a well-run home. The staff are friendly and very caring. On entering, you are provided with a Covid test and PPE. All very organised. Staff are on hand to provide you with any questions or worries. Residents are cared for in a loving environment and shown dignity at all times.

Reply from Jamie Franks, Peripatetic Manager at Hamshaw Court

Thank you for your kind words. I will ensure that the team are aware of your kindness. Thank you again.


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Review from D F (Son of Resident) published on 28 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall Hamshaw Court is an excellent home. My only negative is that when ringing to talk to a particular person and being told they will get them to ring me back it takes a long time or not getting called back at all.

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Review from Barbara T (Resident) assisted by family/friend published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my experience. The staff and the rooms are great.

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Review from Martin B (Son of Resident) published on 3 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is presently a resident here and I must say the staff here are truly amazing. Nothing is too much trouble and the care and compassion they have for not only residents but also towards visiting relatives is second to none. I would definitely recommend Hamshaw Court to anyone safe in the knowledge
that loved ones are very well cared for.

Reply from Emma Jackson, Home Manager at Hamshaw Court

Thank you so much for your kind words, it is a pleasure to look after your father.


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Review from Pam C (Friend of Resident) published on 16 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my elderly friends at Halmshaw Court several times now and cannot praise the staff there highly enough. My friends celebrated their 70th wedding anniversary this month and the party which the staff helped with was truly amazing. The food was fabulous and the care shown was truly wonderful
to see. We hear so much bad press in some homes but this one seems to be top of their game. Thank you so much for your special care.

Reply from Emma Jackson, Home Manager at Hamshaw Court

Thank you very much for your kind words.


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Review from K S (Relative of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care provided at Henshaw Court was excellent. The staff also provided the support the family needed at the time of passing.

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Review from K N (Granddaughter of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Hamshaw Court went above and beyond to both my nanna and her full family during my nanna's illness and sad passing. Nothing was ever too much trouble and the care far exceeded that expected of a care home.

Reply from Emma Jackson, Home Manager at Hamshaw Court

Thank you very much for your kind words.


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Review from Catherine H (Daughter of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care towards my Mam was very professional and caring. The staff were excellent with us as well as my Mam. When we were losing my mam, everyone was wonderful and caring towards us the family. Mam liked the carers, cleanliness and handyman. We could not have asked for anything better. I would recommend
Hamshaw to anyone. Thank you to all. x

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Hamshaw Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Hamshaw Court is calculated as follows: ( (154 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 198 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hamshaw Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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