Rockliffe Court

331/337 Anlaby Road, Hull HU3 2SA
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7 Reviews
  • Rockliffe Court, Hull
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Care Provided by Rockliffe Court

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Rockliffe Court Ltd
  • Person in charge
  • Jean Goodwin (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Rockliffe Court Reviews (7)

Over all time Rockliffe Court has 7 reviews.

Overall Experience

  • 7
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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for almost two years and the help and support he gets its just simply the best. The food is excellent with variety on the menu. Very clean run home and the managers are caring. All staff will go that extra mile no matter what it is that they need to do.
As his daughter,
I go twice a week to see my dad at Rockcliffe, and we as a family find all staff very friendly and very caring towards us.
They have outings out in warm weather, the residents can stay in their rooms or use the lounge and as long as they are safe are free to do as they please there is no pressure on them. My dad has to take certain medications different times of the day and he gets them exactly at the times set by Doctor.
To know my dad is happy and very safe I can't thank enough or say how highly I would recommend Rockcliffe Court to anyone and if you need a place for a loved one this is the place.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough about the kind and compassionate attention my parents received at Rockliffe. The staff have been caring and responsive, the food has been tasty and wholesome and everyone is willing to go the extra mile to make sure that the residents feel comfortable and safe. I feel reassured that
my mother is well cared for and that there is a real family atmosphere in the home.

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Overall Experience  Overall Experience 5.0 out of 5

From the first day my dad entered the home, we felt at ease, the staff were caring compassionate and very professional, nothing was too much trouble, meals were always fresh and plenty of it on the plate. Dad's room was always clean and so was he, his clothes were laundered on site, staff took him out
in the warmer weather and activities were planned in the home and family members were invited, we always felt welcome. My dad was challenging sometimes and the professionalism always shone through. The room sizes were quite large and believe me, we did look at other places. There was never the usual urine smell you get in some other places. We were always happy with the care dad received. The staff even visited when dad was in the hospital, it was obvious from the conversations we had that the staff listened to dad and his stories, giving him time. We couldn't fault the place the staff and the building, it was all clean and tidy, I really don't know how they achieved so much. Thank-you.

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Overall Experience  Overall Experience 5.0 out of 5

Rockcliffe is a fantastic care home. The management and staff are 100% committed to the job, providing a loving and supportive home for people who need it. Nothing is ever too much for any of the staff and they all go above and beyond for each and everyone of the residents and their families.


It

is a massive reassurance and relief to us a family the care my grandad receives, knowing all his needs are met to a high standard and we can rest easy knowing he is happy and settled in his home.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful also a very careing enviroment. Nice gardens and easy access. Good value.

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Overall Experience  Overall Experience 5.0 out of 5

Rockcliffe Court is an excellent Residential Home! The management, the care staff, the catering staff and everyone else involved in running Rockcliffe.


Nothing whatsoever is too much to ask! They go out of their way to help and always have!


Rockcliffe is a family run business and the personal

touch is there to be seen, whatever time of the day.


The food is freshly cooked on the premises. They have 2 Chefs in the kitchen.


I would Highly recommend Rockcliffe Court to anyone.


It's lovely to know we can go home on a night knowing my dad is getting excellent care.


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Overall Experience  Overall Experience 5.0 out of 5

The staff looked after my mum with great care and affection. Nothing was too much trouble and they went out of their way for whatever was needed.
The food is all home cooked and delicious. The rooms all on suite.
Wouldn't hesitate to recommend them.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jun 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Rockliffe Court

What types of Care is Rockliffe Court registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rockliffe Court provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rockliffe Court have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Rockliffe Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Rockliffe Court to the centre of Hull?

0.8 mile(s) as the crow flies, distance by road may be significantly further.