Ivanhoe Residential Care Home

1121 Hessle High Road, Hull HU4 6SB
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7.9 1 Review
  • Ivanhoe Residential Care Home, Hull
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Care Provided by Ivanhoe Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Southcrest Care 2 Ltd
  • Person in charge
  • Charlotte Edwards (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Last Refurbishment: 1999

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Ivanhoe Residential Care Home Reviews (1)

7.9

Ivanhoe Residential Care Home has a Review Score of 7.9 (7.942) out of 10, based on 1 reviews in the last 2 years. Over all time Ivanhoe Residential Care Home has 1 review.

Overall Experience

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Review from Neale R (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went from a spell hospital into the care of Ivanhoe in late November 2023. In hospital, he had been treated for dehydration and malnutrition at a previous care facility in Sutton. Our dad's condition was Alzheimer's and Vascular dementia. After discharge from hospital we were determined that
he would not be returning to the previous residence due his previous poor care. We found Ivanhoe and my mother and sister were immediately aware of a very caring and homely atmosphere while visiting to find new residence for dad. We were lucky enough to be able to get our dad in as a resident and what a fantastic choice that turned out to be! From day one he was made to feel like he was "at home". He was treated with the utmost respect and cared for above and beyond any expectation. The management and staff have a wonderful work ethic and the "culture "of the home is both very caring, professional and always positive! My father, sadly, passed away on 11/8/2024. Thank you to all of you from all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.9 (7.942)

Overview of Review Score

The Review Score of 7.9 (7.942) out of 10 for Ivanhoe Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Ivanhoe Residential Care Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.192 Points relating to the number of positive Reviews for Ivanhoe Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 1 Positive Reviews ÷ 5.2 = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Ivanhoe Residential Care Home

What types of Care is Ivanhoe Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ivanhoe Residential Care Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Ivanhoe Residential Care Home have?

There are 20 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ivanhoe Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ivanhoe Residential Care Home to the centre of Hull?

2.7 mile(s) as the crow flies, distance by road may be significantly further.