Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ
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9.6 125 Reviews
  • Kesteven Grange Care Home, Hull
Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

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Care Provided by Kesteven Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Stephenson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Kesteven Grange Care Home Reviews (125)

Total of 125, showing 1-20
9.6

Kesteven Grange Care Home has a Review Score of 9.6 (9.609) out of 10, based on 13 reviews in the last 2 years. Over all time Kesteven Grange Care Home has 125 reviews.

Overall Experience

  • 94
  • 30
  • 0
  • 1
  • 0

Date Published

125
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6
13
112

Review from P W (Husband of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my wife for 4 1/2 years and have found she has been very well cared for all this time. The day staff are all very friendly, but I have more communications with the night staff whom I ring every night. I have been treated with nothing but kindness over the years. Lovely carng people.
I have nothing but good to say about the place.

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Review from D D (Brother-in-law of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my sister-in-law in this care home recently and was pleasantly surprised at this modern-looking building.
Internally it was light, clean, and very nicely decorated.
Her room was pleasant and comfortable, lounge was also relaxing and comfortable.
I have been many times since my first visit.
The staff have always been pleasant and helpful. A pleasure to visit.

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Review from J L (Daughter of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff at Kesteven Grange are extremely caring, considerate, supportive, and professional. They treat my Mum with respect and when asked any questions they are informative. If they don't know something they will find out. Nothing i too much trouble for them.
The home is always clean and the
food is very plentiful and the menu is very varied. The staff have always been very supportive to all of mums family. Thank you to all the staff at Kesteven.

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Review from S S (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean and tidy, decorated really nicely. Always have a theme on e.g. Christmas, valentines, Chinese New Year. Mam happy and always smiling. The meals are cooked fresh and plenty to choose from.

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Review from Debra F (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a great big 'thank you' to all the staff involved in giving my Dad a lovely 90th birthday on 1st November. Staff had arranged a party, decorations, cake and entertainment which all the residents enjoyed and members of the family were also invited. We all loved seeing Dad happy and
enjoying being the centre of attention. Thank you so much!

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Review from Daniel L (Grandson of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home for my grandad, he loved the staff, thank you all so much for everything in the 10 months he was there.

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Review from C B (Son of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has resided here since November 2021. She seems very happy and settled just wish she would participate in more things.

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Review from B C (Daughter of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care sometimes is lacking when we have come to visit and she has been wet through, and sometimes when she has walked into a room where there is a resident, the carers walk in and say to her with a pad in their hands can we take to you the toilet. She gets annoyed maybe a bit more dignity. Otherwise
overall not bad.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Kesteven Grange Care Home

Thank you for reviewing Kesteven Grange, I am sorry to hear about your experience, if you would like to discuss it further, please do not hesitate to visit the Home Manager. We are going to share your feedback with our colleagues regarding dignity to prevent this from re-occurring.


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Review from K G (Husband of Resident) published on 5 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly and welcoming from the first step through the door. My wife is happy and looked after by the caring staff. The rooms are nice and kept very clean.

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Review from L T (Son of Resident) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent as ever. Carers really care and we as a family are very happy with the level of care mum receives. Also, we really appreciate the levels the whole team go to to make mum's stay as safe and stimulating as possible.

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Review from A F (Wife of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is unable to complete this review due to Alzheimer's. I feel very happy with the care he received. The atmosphere is pleasant and all the staff that care for my husband show empathy at all times. The food is excellent and my husband enjoys all of his meals. I enjoy the meals when I visit,
and the staff offer me a meal too.

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Review from Suzanne G (Daughter of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just arrived about four weeks ago. She has settled in nicely, and she loves the staff and food.

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Review from Sue W (Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Adore it.

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Review from Philip L (Son of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad's been here for 2 weeks and all is well so far.

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Review from Sharon B (Daughter of Resident) published on 12 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mum went to live at Kesteven Grange, she has been treated with care and dignity by very helpful and caring staff. The staff have the patients of a saint, and the care home is what it is due to excellent staff. I can approach any one of the staff if I need to know anything and I know
my mum is in safe and caring hands.

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Review from S Y (Son-in-law of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home to be a brilliant caring place. The staff are fantastic and always willing to explain things we didn't understand.

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Review from Jackie G (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We think, as a family, our dad is getting the best possible care. We can see how happy he is and well cared for and he is in the best care home we looked around and found this was the best care home for him. The staff are fantastic and always look out for my mum, who visits our dad every day and also
has Alzheimer's.

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Review from Angela E (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into this care home for 2 weeks respite. Mum's Alzheimer's was deteriorating and she needed something long-term, and after a lot of research we decided on this care home, so glad we did, my mum has definitely has the best care. She is so happy and has shown a massive improvement since coming
in here, the staff are amazing with all residents and family, it's a lovely caring, clean, warm, friendly place. All the carers are amazing, so happy we chose Kesteven Grange Care Home. Keep up the amazing work.

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Review from Ali H (Daughter of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Kesteven at all. They have always cared for my mum as one of their own. It's reassuring knowing Mum is safe, secure and has the best care possible. Nothing is too much trouble. They're always asking if everything is ok.

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Review from Ann F (Wife of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my husband had to come into care due to a stroke, he also has Alzheimer's. When this happened, we both received lots of support from managers and all staff within the home, which was greatly appreciated at the time, I find all staff have empathy and really care for all of the residents who live
here, often giving reassurance at all times. I'm happy that my husband has first-class care here at all times.

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Current Review Score: 9.6 (9.609)

Overview of Review Score

The Review Score of 9.6 (9.609) out of 10 for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.609 for Kesteven Grange Care Home is calculated as follows: ( (107 Excellents x 5) + (37 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 156 Ratings = 4.609

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (0)

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Frequently Asked Questions about Kesteven Grange Care Home

What types of Care is Kesteven Grange Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kesteven Grange Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Kesteven Grange Care Home have?

There are 46 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Kesteven Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kesteven Grange Care Home to the centre of Hull?

3.5 mile(s) as the crow flies, distance by road may be significantly further.