Kesteven Grange Care Home

Kesteven Way, Kingswood, Hull HU7 3EJ
Submit a Review
9.6 125 Reviews
  • Kesteven Grange Care Home, Hull
Located in a peaceful residential area, just outside Hull, Kesteven Grange is a purpose-built home, offering residential and residential dementia care.

The extensively trained team will deliver all the specialist care and support services that loved ones require.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

Assisted by suggestions from the residents, the home’s wellbeing coordinators organise a varied year-round programme of things to do.

Many residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the residents’ forum.

Show Kesteven Grange Care Home on the Map

Care Provided by Kesteven Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Stephenson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Kesteven Grange Care Home Reviews (125)

Total of 125, showing 41-60
9.6

Kesteven Grange Care Home has a Review Score of 9.6 (9.609) out of 10, based on 13 reviews in the last 2 years. Over all time Kesteven Grange Care Home has 125 reviews.

Overall Experience

  • 94
  • 30
  • 0
  • 1
  • 0

Date Published

125
5
6
13
112

Review from P W (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Kesteven Grange. She is nicely cared for, all the staff knows her and me, they look after her very well. They do a difficult job well. I am kept informed about what is going on. I do not live locally so during the recent pandemic I have been unable to see her in person, however,
I have had the opportunity to have video calls with her which is reassuring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Penny W (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received over the last 12 months has been outstanding. The carers have worked tirelessly to make sure my mum (and all the other residents) have been cared for and protected during an awful period. Because we haven’t been able to visit we have been able to video call, had zoom sessions
with other relatives and updates regularly. I know that all the brilliant entertainment, hairdresser and other support have not been able to visit but all the staff have risen to the challenge. I know that without them all I would not have coped not seeing my mum. My brothers and I thank you from the bottom of our hearts.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ben C (Stepson of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident of Kesteven Grange for around 6 months. In that time the staff have provided a safe, clean, welcoming, friendly and caring environment for him. All of that with the extra challenges of Covid. The home is very well managed and the staff or always helpful. I would seriously
consider Kesteven Grange if your loved one is in need of care, couldn't recommend it highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne K (Niece of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie is truly loved and cherished by all the care staff and they have supported her and me from the day she was admitted. Today it was her 105th Birthday and they pulled out all the stops to make her day memorable by singing outside of the visiting pod and Birthday signage and balloons to decorate
the pod, even a glass of wine and cake provided.
The care team keep me fully informed in relation to any health issues and I know are always happy to help and assist with any concerns I may have regarding my Aunt's health and well-being.
My Auntie always tells me the care team are lovely and the food is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret B (Resident) published on 16 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is a lovely place. Sometimes I am very happy, sometimes I am not because I miss my children.
The staff at times are very helpful. I don't worry about anything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stanley M (Resident) published on 15 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I settled in from the start of being here. The staff are helpful in every way. The food is good in every way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie R (Daughter of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were in Kesteven Grange and I can't thank them enough for the exceptional care, support and kindness they both received from all staff.
Sadly, my mum passed away and the loving care and kindness they showed towards my dad afterwards was above and beyond their duties and we are eternally
grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert E (Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, all staff are very helpful, obliging and willing to spend time listening to any problems and talk them through with the resident either individually or as a full group, at any time of the day or night.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A N (Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy living here. The food is always lovely, but the gyros is better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan C (Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am glad that I have come here, like when I first came to see Kesteven also. I like my bedroom very much. I really got a nice surprise.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mollie S (Resident) assisted by family/friend published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comforting, friendly, clean and efficient with good food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D P (Husband of Resident) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care could not be improved on. The staff are helpful and attentive, they also care for the relatives. The home is very clean and the food is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G H (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother fell and broke her hip in June this year and ultimately it was decided that she needed 24-hour care. Kesteven Grange has been a wonderful choice for her. I have never met a more caring group of individuals as the staff here. All areas are clean and beautifully decorated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Kesteven Grange for the past two years and I am pleased to say it is the best place I could have put him in. Even through this difficult time, the full team at Kesteven Grange are marvellous, I couldn't ask for for more. He has been on holiday with them this year and he
loved it. Kesteven Grange is outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V C (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. No worries at all about my mother's care and welfare. Informed of everything that happens if needs be. Nothing is too much trouble for carers, they are the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah J (Granddaughter of Resident) published on 25 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad loves it living at Kesteven Grange. My family couldn't ask for a better place for him to live.
The staff are absolutely outstanding with him and I know that he loves living there because he tells us every time we visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny M (Daughter of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic time with our mum today at Kesteven Summer Fair. The event really captured the spirit of this care home community - live music; birds of prey; caravan cafe and beach area; bouncy castle for the kids; lambs; car boot area; traditional fair games and more. All provided by the staff so families
can enjoy a happy time celebrating summer with their loved ones in a safe environment. Anyone who didn’t go missed a great time. Hopefully, enough was raised to keep the entertainment coming. Huge thanks to everyone for going the extra mile for everyone’s quality of life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marie D (Daughter of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been a Godsend for myself and my family, we could no longer look after my dad due to his condition and the staff are amazing treating him with respect, laughing and joking and caring for him. The staff always make sure when we are there that we are ok too and have a chat with us.
My dad is happy and we are happy too, they look after him when he is unwell and he doesn't know what is wrong. This place and staff are amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan S (Daughter of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure to visit my dad at Kesteven Grange. The staff always give a warm welcome. The place is organised and offers a wide range of activities. My dad does not always take part but he likes to observe. Food is plentiful and homemade.


I would highly recommend.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter D (Son-in-law of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent and very courteous. They have so much patience with the residents, possibly there could be more activities for them to do. The office staff have always been very helpful and any queries have been dealt with as quickly as possible and they are very positive with all their deadlines
with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.609)

Overview of Review Score

The Review Score of 9.6 (9.609) out of 10 for Kesteven Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.609 for Kesteven Grange Care Home is calculated as follows: ( (107 Excellents x 5) + (37 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 156 Ratings = 4.609

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kesteven Grange Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet