Sycamore House Care Home

Wawne Road, Sutton-on-Hull, Hull HU7 4YR
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9.7 21 Reviews
  • Sycamore House Care Home, Hull
Sycamore House is a 36-bedded secure care home for elderly Service Users and Service Users with Dementia providing personal care and accommodation.
The home provides 34 single rooms and 1 double room. The home has two large lounges, a separate dining room and a smoke room. All areas are fitted with domestic furniture and lighting. Both lounges are equipped with a flat-screen colour television.

Sycamore House is a purpose built care home with everything on one level, making it ideal for people with impaired mobility.

Sycamore House is approached by a drive leading past a private dwelling to the home. Service Users are able to enjoy the grounds and patio areas which contain a range of tables and chairs where they may sit out in the warm weather. The perimeter to the garden areas is enclosed allowing Service Users to walk around outside safely and ramps are provided for the use of wheelchairs.

The home has one communal bathroom with shower, four conventional baths one fitted with a bath chair for easy access. Four separate WC-equipped with grab rails and call bells in place.

Specialist equipment, which includes hoists, grab rails and aids, have all been provided to maximise the independence of service users. Doorways which require wheelchair access all have the required opening width.

The home has a hairdressing salon and the hairdresser attends twice a week. Each bedroom is designed with a different colour door and special features to ensure that residents living with dementia can relate to their own living space. Also, corridors are filled with sensory pictures, toilet and bathrooms have a feature wall to help service users living with dementia to stay stimulated.

Residents are invited to personalise their bedrooms by bringing their own ornaments, pictures and any other objects of personal significance into the home. Top quality food is prepared on the premises.

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Care Provided by Sycamore House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Teresa Montana (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 1

Funding & Fees Guide for Sycamore House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £990
    • Self-Funded Residential Dementia Care from £1,045
    • RESPITE Self-Funded Residential Care from £990
    • RESPITE Self-Funded Residential Dementia Care from £1,045

  • We would be happy to discuss out fees, please contact the home for any further funding information.
  • (these prices are only a guideline, please contact Sycamore House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site


Sycamore House Care Home Reviews (21)

Total of 21, showing 21-21
9.7

Sycamore House Care Home has a Review Score of 9.7 (9.717) out of 10, based on 8 reviews in the last 2 years. Over all time Sycamore House Care Home has 21 reviews.

Overall Experience

  • 14
  • 4
  • 0
  • 1
  • 2

Date Published

21
2
2
8
13

Review from Susan J (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Mum twice in March and both times we were extremely impressed with the cleanliness of the home and the care given to Mum. The staff are friendly and kind and we are so pleased mum is being looked after in such a nice home with nice people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Sycamore House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Sycamore House Care Home is calculated as follows: ( (88 Excellents x 5) + (8 Goods x 4) ) ÷ 96 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Sycamore House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Teresa

Teresa Montana

Job Title: Registered Manager

Teresa is the Registered Manager at Sycamore Care Home, with a wealth of knowledge and experience in the care sector. Her main interest and experience are in managing successful care homes for elderly and frail Residents, many also living with dementia. Teresa is very experienced in managing a care home and is committed to providing a high-quality service. As the manager, Teresa is responsible for the effective and professional running of the home but always has time to chat with residents and their families about any aspect of their care or concerns they may have.