The home is open for visitors at any time, but if a meeting is required with the Care Manager, please telephone to make an appointment.
Car parking is available at the front of the home.
Bradley House Care Home has a Review Score of 9.8 (9.822) out of 10, based on 37 reviews in the last 2 years. Over all time Bradley House Care Home has 65 reviews.
Review from D H (Daughter-in-law of Resident) published on 9 November 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive feedback, the staff team are very grateful and appreciate your lovely comments.
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Review from Dean B (Son of Resident) published on 26 October 2023
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the kind words, this is very much appreciated. I will ensure that the team are given the positive feedback.
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Review from D T (Daughter-in-law of Resident) published on 26 October 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the lovely words, this is very much appreciated. I will ensure that your positive comments are feedback to the staff team.
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Review from Julia H (Daughter of Resident) published on 23 October 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you for the positive comments, the team appreciate this very much.
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Review from Tammy B (Niece of Resident) published on 23 October 2023
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much, Tammy, for your kind words, this is very much appreciated and I will ensure the team receives the positive feedback.
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Review from S B (Son of Resident) published on 20 October 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the lovely feedback; this does mean a lot and is very much appreciated. I will ensure that the team receive the positive feedback.
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Review from Alan T (Son of Resident) published on 17 October 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the kind words, this is very much appreciated. I will ensure that the staff team receive the positive feedback
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Cleanliness
Treated with Dignity
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Review from Paul D (Nephew of Resident) published on 13 October 2023
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you for your kind and positive words, this is very much appreciated, I will make sure that your feedback is passed on to the staff.
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Review from Lisa S (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the lovely, kind words; I will ensure that the team receive your positive feedback.
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Review from R W (Daughter of Resident) published on 10 October 2023
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you for the review, the comments are much appreciated.
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Review from Karen T (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you, Karen, for the lovely comments, I will make sure that all the staff receive the positive feedback.
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Review from David S (Son of Resident) published on 28 September 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much David for the lovely comments, I will make sure that the Bradley House Team receive your positive feedback.
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Review from H B (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive feedback, your mother was a pleasure to look after and is missed.
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Review from Carole C (Daughter-in-law of Resident) published on 20 July 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you for your kind words. I will ensure that this is fed back to the staff team.
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Review from Ken C (Son of Resident) published on 20 July 2023
Submitted via Postal Card •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive feedback, this is very much appreciated. I will ensure the team are made aware.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Stephen B (Son of Resident) published on 9 June 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
The team here thank you very much for your positive comments and feedback, your father was a pleasure to look after and he is very much missed.
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Review from Tracy C (Daughter of Resident) published on 12 May 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
I would like to take this opportunity to thank you for your kind words, this does mean a lot. I will ensure that the team here at Bradley House receive your positive feedback.
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Review from Michael M (Son of Resident) published on 24 March 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for leaving a review, I would like to give you some feedback. Unfortunately, during your relative's stay at the home we experienced a covid outbreak. The home is not living with covid and are having to follow government guidelines to ensure that all resident stay safe, this includes staff having to remain at home until their symptoms have passed and they are safe to return, the staff worked very well during these difficult times carrying out different roles to ensure that the service continued and the residents were safe. All infection control guidelines were adhered to which included full PPE to be worn this was also when entering your relative's room as she suffered with the virus, if you wish to discuss this further please do not hesitate in calling the home to speak to the manager.
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Review from Gary M (Son of Resident) published on 16 March 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive feedback. Myself and the staff appreciate your comments and are very grateful to receive this.
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Review from Katrina P (Daughter of Resident) published on 8 February 2023
Submitted via Website •
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Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive feedback; the team at Bradley House are very grateful for your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.8 (9.822) out of 10 for Bradley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.822 for Bradley House Care Home is calculated as follows: ( (351 Excellents x 5) + (76 Goods x 4) ) ÷ 427 Ratings = 4.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradley House Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2023
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Job Title: Home Manager
Joined: 2020
Hi, my name is Tammy and I’m the manager at Bradley House Care Home.
I’ve worked in care for 30 years and have 15 years of experience in a managerial role. I have gained NVQ 4 and the Register Managers Award (RMA).
I have been the manager of Bradley House since September 2020.
I believe residents should feel at home when in our care as that is essentially what we are, their home.
Dignity and respect are what I hold high and instil in all of my hard-working staff.
In my spare time, I enjoy making memories with my family, whether it be taking the dogs for walks or going on holidays and I love nothing more than getting my nose into a really good book.
Job Title: Senior Administrator
Joined: 2015
Hi, my name is Kelly and I work at Bradley House Care Home as a Senior Administrator. I have now been with the company for 8 years working in each of the homes in the group.
My role is office-based, supporting the home, manager, staff, and relatives. I thoroughly enjoy being a part of Bradley House, the care staff provide a nice relaxing environment, and my own tasks are varied, from processing wages to ensuring all staff are enrolled on adequate training for their role. No two days are the same!
It is also nice to have the opportunity to get involved and support the residents who often have a wealth of knowledge and stories to share.
When I am not in the office my two girls keep me very busy, we enjoy our weekend breaks and summer camping trips but also do love to just relax in our pj’s with treats and a good movie.
Job Title: Activity co-ordinator
Joined: 2018
Hi my name is Hannah and I’ve worked at Bradley House for 6 years, I started as a kitchen assistant and stayed in this role up until August 2022. I loved working in the home but I wasn’t able to spend as much time with the residents as I wanted, so I moved over to activities coordinator when that vacancy became available and I absolutely love it. It’s enabled me to really get to know the residents I work with and bring a smile to their faces.
I love seeing them join in my activities and be able to see the positive effect this brings to their lives. Coming up with daily activities which are meaningful, is no easy task and it keeps my mind very busy but seeing them plan out makes it all worthwhile. We enjoy activities that include live entertainment, animals, fayres, music, being creative, light exercise and mental stimulation, as well as sensory stimulation and giving the person a sense of being involved and part of a community.
Most of all activities take away loneliness, even just having a 1 to 1 chat over a cup of tea is all someone needs and I’m privileged to say this is my job. I have two grown-up children and a 12-year-old and in my spare time, I like to make memories with them and my partner.
Job Title: Carer/Relief Team Leader
Joined: 2014
Hey, my name is Amy Waller
I have been at Bradley House now for eight years and have completed many roles within this timeframe. I started as a cleaner then onto care. In 2021 I went on maternity leave and since returning from maternity leave I have now secured my role as relief team leader. I enjoy this role and ensuring that our residents have all the correct medication and help that they need. I have a little boy called Oakley John, who is also a massive part of the Bradley family. We enjoy popping into the home on our day off as Oakley’s cheeky little smile makes the resident's day. I enjoy baking and do like making cakes, cupcakes and all sorts of tasty little treats for our residents and will step in as cook when our amazing cook staff are on leave. In those 8 years, I have been a cleaner and a carer I have worked nights and days. Also, I worked in the kitchen for three years and really enjoyed this.
Job Title: Senior Carer
Joined: 2011
Hi, my name is Kim and I’ve worked at Bradley for 11 years.
I originally started as a night carer, then I went into the kitchen as a cook.
I returned to caring on days and then progressed within my role as team leader. I have an NVQ 3 in social care and hold a diploma in dementia care.
I have 3 grown-up children and 6 grandchildren who keep me busy outside of work. I enjoy my yearly Tattershall break with family like to play darts and love attending any events that Bradley households for residents and relatives.
Job Title: Team Leader
Joined: 2021
Hi my name is Chloe and I’ve worked in care for 5 years, I’ve been at Bradley House for 2 years and have worked my way up from a carer to senior care, I have also gained my level 3 NVQ in social care.
I have many responsibilities as a senior, including medication, which I take seriously making sure our residents are fit and well is at the heart of what I do.
I have 3 children and a husband who I love making memories with in my spare time and enjoy catching up with friends when possible.
Job Title: Cook
Joined: 2012
Hi, my name is Mary-Anne and I’ve worked at Bradley for 10 years now. I’ve carried out a mixture of kitchen and care work within the home. My role currently is to cook, but I do take extra shifts on care as and when needed. I love seeing residents enjoying the food I make, the cakes certainly go down well and leave many happy faces. I hold a level 2 food safety and hygiene certificate.
In my spare time, I enjoy days with my 2 grown-up children and 2 grandkids. I also enjoy playing darts with friends.
Job Title: Carer
Joined: 2021
Hi, my name is Colleen and I’ve worked at Bradley House for nearly 2 years.
This is my first care job and I’m loving it.
I am currently working towards my NVQ2 so I can further myself in the industry.
I am a mum of 4 and I have 3 wonderful grandchildren who keep me busy in my spare time.
Job Title: Carer
Joined: 2022
Hi, my name is Ebony and I started working at Bradley House in September 2022.
I live with my sister who is a cook at home and I applied for the job straight from college.
I’m enjoying the challenges caring brings and enjoying building relationships with the residents and my colleagues.
I’m currently taking my driving lessons and can’t wait to be on the road. In my spare time, I like to spend time with family and friends and take some time for myself.
Job Title: Cleaner
Joined: 2015
Hi, my name is Lisa and I have worked at Bradley House for 8 years as a domestic cleaner.
I love having chats with our residents and hearing all their stories as I’m cleaning their rooms. I get a good sense of satisfaction to know they have a clean environment to relax in. I have 3 children and 1 grandson who I love spending time with in my spare time and I currently spend a lot of time looking after my elderly mother.
Job Title: Carer
Joined: 2022
Hi, my name is Lisa and I’ve worked at Bradley House for nearly a year. This is my first care job although I looked after my grandparents at home for 15 years. Working in care gives me a sense of satisfaction to see how carers can have such a massive impact on our residents' lives.
I have 2 grown-up children and 8 grandkids who keep me busy in my spare time. I enjoy bike riding, swimming and walking to keep me active.
Job Title: Carer
Joined: 2022
Hi, my name is Elfa, I have over 30 years of experience in the care industry and I hold an NVQ 2 in social care. I have been working at Bradley House for just over a year now.
As a small girl, I always felt most comfortable being around the older generation, so it’s no surprise I’ve spent my working life working with them.
I have 2 children and 6 amazing grandchildren, when I’m not at work you can usually find me babysitting one of my grandkids or spending time with my husband.