The home is open for visitors at any time, but if a meeting is required with the Care Manager, please telephone to make an appointment.
Car parking is available at the front of the home.
Bradley House Care Home has a Review Score of 9.8 (9.822) out of 10, based on 37 reviews in the last 2 years. Over all time Bradley House Care Home has 65 reviews.
Review from Gillian G (Wife of Resident) published on 30 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Myself and the team here at Bradley House, thank you for your kind words and the positive feedback, this is very much appreciated.
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Review from W P (Son of Resident) published on 26 January 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive comments. I will ensure that your lovely comments are fed back to the team here at Bradley House.
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Review from Miles B (Son of Resident) published on 16 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much, Miles, for the lovely feedback given. I will ensure that the team are made aware. Your kind words are very much appreciated.
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Review from K W (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
The team here at Bradley House wish to thank you for your positive feedback, it is very much appreciated.
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Review from Roger N (Resident) published on 12 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the feedback received. The staff team will be informed of your positive comments. Your mother was a pleasure to look after.
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Review from Elizabeth D (Sister of Resident) published on 5 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive feedback; the team here at Bradley House do appreciate it.
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Review from N C (Granddaughter of Resident) published on 22 December 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you for your positive feedback it really does mean a lot to the team here at Bradley House.
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Review from I C (Son of Resident) published on 14 December 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for the positive comments received, I will ensure that your kind words are feedback to the staff team here at Bradley House
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Review from A L (Son of Resident) published on 1 December 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for your positive review, myself and the team are very grateful for the feedback received.
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Review from Lynn T (Daughter of Resident) published on 22 November 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Tammy Dennis, Manager at Bradley House Care Home
Thank you very much for leaving this positive review, I will feedback this to the team.
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Review from Nisha D (Daughter of Resident) published on 18 November 2022
Submitted via Website •
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5.0 out of 5
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Review from W H (Son of Resident) published on 17 November 2020
Submitted via Postal Card •
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5.0 out of 5
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Review from A C (Daughter of Resident) published on 23 September 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Wayne Willis, Operation Manager at Bradley House Care Home
Thank you for your kind words, I will pass this on to the staff at the home. Regards.
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Review from Anthony S (Resident) published on 1 August 2019
Submitted via Postal Card •
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5.0 out of 5
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Review from Margaret F (Daughter of Resident) published on 22 April 2019
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Overall Experience
5.0 out of 5
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Review from Bruce G (Son of Resident) published on 24 May 2017
Submitted via Website •
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Overall Experience
2.0 out of 5
Reply from Wayne Willis, Operations Manager at Bradley House Care Home
On checking the records for the home I have been unable to find any log of any complaint in March regards any resident having issues with medications neither can I find any issues regarding staff so am unable to verify the review.
I would also like to point out that management of the home are present Monday to Friday and regular complete walk around the building speaking to residents and families so am surprised the manager is stated as never being seen.
The home takes any complaint or niggle seriously and uses them as learning curves to improve the services offered - if on this occasion mistakes had been made and were brought to the attention of the correct person they would have been rectified.
I am sorry on this occasion it appears this has not happened.
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Review from B A (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Josephine K (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Lindsey B (Granddaughter of Resident) published on 19 January 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Lynne B (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.8 (9.822) out of 10 for Bradley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.822 for Bradley House Care Home is calculated as follows: ( (351 Excellents x 5) + (76 Goods x 4) ) ÷ 427 Ratings = 4.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradley House Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2023
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Job Title: Home Manager
Joined: 2020
Hi, my name is Tammy and I’m the manager at Bradley House Care Home.
I’ve worked in care for 30 years and have 15 years of experience in a managerial role. I have gained NVQ 4 and the Register Managers Award (RMA).
I have been the manager of Bradley House since September 2020.
I believe residents should feel at home when in our care as that is essentially what we are, their home.
Dignity and respect are what I hold high and instil in all of my hard-working staff.
In my spare time, I enjoy making memories with my family, whether it be taking the dogs for walks or going on holidays and I love nothing more than getting my nose into a really good book.
Job Title: Senior Administrator
Joined: 2015
Hi, my name is Kelly and I work at Bradley House Care Home as a Senior Administrator. I have now been with the company for 8 years working in each of the homes in the group.
My role is office-based, supporting the home, manager, staff, and relatives. I thoroughly enjoy being a part of Bradley House, the care staff provide a nice relaxing environment, and my own tasks are varied, from processing wages to ensuring all staff are enrolled on adequate training for their role. No two days are the same!
It is also nice to have the opportunity to get involved and support the residents who often have a wealth of knowledge and stories to share.
When I am not in the office my two girls keep me very busy, we enjoy our weekend breaks and summer camping trips but also do love to just relax in our pj’s with treats and a good movie.
Job Title: Activity co-ordinator
Joined: 2018
Hi my name is Hannah and I’ve worked at Bradley House for 6 years, I started as a kitchen assistant and stayed in this role up until August 2022. I loved working in the home but I wasn’t able to spend as much time with the residents as I wanted, so I moved over to activities coordinator when that vacancy became available and I absolutely love it. It’s enabled me to really get to know the residents I work with and bring a smile to their faces.
I love seeing them join in my activities and be able to see the positive effect this brings to their lives. Coming up with daily activities which are meaningful, is no easy task and it keeps my mind very busy but seeing them plan out makes it all worthwhile. We enjoy activities that include live entertainment, animals, fayres, music, being creative, light exercise and mental stimulation, as well as sensory stimulation and giving the person a sense of being involved and part of a community.
Most of all activities take away loneliness, even just having a 1 to 1 chat over a cup of tea is all someone needs and I’m privileged to say this is my job. I have two grown-up children and a 12-year-old and in my spare time, I like to make memories with them and my partner.
Job Title: Carer/Relief Team Leader
Joined: 2014
Hey, my name is Amy Waller
I have been at Bradley House now for eight years and have completed many roles within this timeframe. I started as a cleaner then onto care. In 2021 I went on maternity leave and since returning from maternity leave I have now secured my role as relief team leader. I enjoy this role and ensuring that our residents have all the correct medication and help that they need. I have a little boy called Oakley John, who is also a massive part of the Bradley family. We enjoy popping into the home on our day off as Oakley’s cheeky little smile makes the resident's day. I enjoy baking and do like making cakes, cupcakes and all sorts of tasty little treats for our residents and will step in as cook when our amazing cook staff are on leave. In those 8 years, I have been a cleaner and a carer I have worked nights and days. Also, I worked in the kitchen for three years and really enjoyed this.
Job Title: Senior Carer
Joined: 2011
Hi, my name is Kim and I’ve worked at Bradley for 11 years.
I originally started as a night carer, then I went into the kitchen as a cook.
I returned to caring on days and then progressed within my role as team leader. I have an NVQ 3 in social care and hold a diploma in dementia care.
I have 3 grown-up children and 6 grandchildren who keep me busy outside of work. I enjoy my yearly Tattershall break with family like to play darts and love attending any events that Bradley households for residents and relatives.
Job Title: Team Leader
Joined: 2021
Hi my name is Chloe and I’ve worked in care for 5 years, I’ve been at Bradley House for 2 years and have worked my way up from a carer to senior care, I have also gained my level 3 NVQ in social care.
I have many responsibilities as a senior, including medication, which I take seriously making sure our residents are fit and well is at the heart of what I do.
I have 3 children and a husband who I love making memories with in my spare time and enjoy catching up with friends when possible.
Job Title: Cook
Joined: 2012
Hi, my name is Mary-Anne and I’ve worked at Bradley for 10 years now. I’ve carried out a mixture of kitchen and care work within the home. My role currently is to cook, but I do take extra shifts on care as and when needed. I love seeing residents enjoying the food I make, the cakes certainly go down well and leave many happy faces. I hold a level 2 food safety and hygiene certificate.
In my spare time, I enjoy days with my 2 grown-up children and 2 grandkids. I also enjoy playing darts with friends.
Job Title: Carer
Joined: 2021
Hi, my name is Colleen and I’ve worked at Bradley House for nearly 2 years.
This is my first care job and I’m loving it.
I am currently working towards my NVQ2 so I can further myself in the industry.
I am a mum of 4 and I have 3 wonderful grandchildren who keep me busy in my spare time.
Job Title: Carer
Joined: 2022
Hi, my name is Ebony and I started working at Bradley House in September 2022.
I live with my sister who is a cook at home and I applied for the job straight from college.
I’m enjoying the challenges caring brings and enjoying building relationships with the residents and my colleagues.
I’m currently taking my driving lessons and can’t wait to be on the road. In my spare time, I like to spend time with family and friends and take some time for myself.
Job Title: Cleaner
Joined: 2015
Hi, my name is Lisa and I have worked at Bradley House for 8 years as a domestic cleaner.
I love having chats with our residents and hearing all their stories as I’m cleaning their rooms. I get a good sense of satisfaction to know they have a clean environment to relax in. I have 3 children and 1 grandson who I love spending time with in my spare time and I currently spend a lot of time looking after my elderly mother.
Job Title: Carer
Joined: 2022
Hi, my name is Lisa and I’ve worked at Bradley House for nearly a year. This is my first care job although I looked after my grandparents at home for 15 years. Working in care gives me a sense of satisfaction to see how carers can have such a massive impact on our residents' lives.
I have 2 grown-up children and 8 grandkids who keep me busy in my spare time. I enjoy bike riding, swimming and walking to keep me active.
Job Title: Carer
Joined: 2022
Hi, my name is Elfa, I have over 30 years of experience in the care industry and I hold an NVQ 2 in social care. I have been working at Bradley House for just over a year now.
As a small girl, I always felt most comfortable being around the older generation, so it’s no surprise I’ve spent my working life working with them.
I have 2 children and 6 amazing grandchildren, when I’m not at work you can usually find me babysitting one of my grandkids or spending time with my husband.
