Cloverdale Care Home

68 Butt Lane, Laceby, Grimsby DN37 7AH
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9.5 46 Reviews
  • Cloverdale Care Home, Grimsby
Cloverdale Care Home specialises in dementia and residential care, as well as inviting requirements for respite and day care.

This purpose-built accommodation is warm and homely, suiting a comfortable lifestyle alongside good care professionalism with all care provision specifically tailored to suit the individual.

A care philosophy is pursued on a daily basis that is based on individual rights and personal freedoms, as well as dignity and self-fulfilment.

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Care Provided by Cloverdale Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kyle Briggs (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996
    • Number of floors: 1

Funding & Fees Guide for Cloverdale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £791 – £802
    • Self-Funded Residential Dementia Care £791 – £802
    • RESPITE Self-Funded Residential Care £791 – £802
    • RESPITE Self-Funded Residential Dementia Care £791 – £802

  • Hair dressing and chiropody are not included in the fees.
    Fees are reviewed annually.
  • (these prices are only a guideline, please contact Cloverdale Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cloverdale Care Home Reviews (46)

Total of 46, showing 41-46
9.5

Cloverdale Care Home has a Review Score of 9.5 (9.531) out of 10, based on 14 reviews in the last 2 years. Over all time Cloverdale Care Home has 46 reviews.

Overall Experience

  • 32
  • 12
  • 2
  • 0
  • 0

Date Published

46
1
3
14
32

Review from Nigel D (Son of Resident) published on 23 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad came into Cloverdale at short notice and the manager and staff responded efficiently and supportively to ensure that his admission was smooth and welcoming. Information was sought to help 'personalise' his care and time was taken to find out his likes and dislikes and to integrate him into the
home. Communication was efficient and regular during his (relatively) short stay and staff were always caring and respectful towards him. He was well cared for during his stay at the home and I would not hesitate to recommend it.

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Review from Helga E (Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at the Cloverdale Care Home for 2 nights was very good. Food, staff and personnel were very polite, helpful and the home was very clean. Food was enjoyable etc, I have no hesitation to visit Cloverdale again if necessary in the future. Thank you.

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Review from Sally S (Daughter of Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Cloverdale for respite care. Unfortunately, she took a turn for the worse and this became 'end of life' care. She was treated with the utmost respect and dignity. I could not have asked for better care. She was given 110% care from all members of staff, as were myself, father
and sister. Nothing was too much trouble, no matter what the request was. I stayed with my mother night and day for 3 days until she passed away, I was cared for in the same way they all cared for my mother. I cannot thank them enough for the care and attention they gave her.

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Review from Barbara T (Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was made welcome the moment I arrived which was very reassuring, the meals were better than I made at home. The place itself was very nicely decorated and spotless. The staff were very helpful in every way and very pleasant, nothing was too much trouble. I would recommend it to anyone, the place itself
is very special which means a lot, you can just sit and watch the rabbits chasing about plus lots of other wildlife. Last of all you couldn't find a better place, this is my honest opinion, the place is like a palace.

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Review from Keith W (Son of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Cloverdale for four years and has been treated with great dignity and care by all the staff. We have had very few concerns but these have always been dealt with promptly and to our satisfaction. As we live away from the home the staff have always made contact with us and kept us
informed regarding mothers well being.

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Review from Carole B (Niece of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has just spent three weeks at Cloverdale after undergoing major surgery. When she went in we wondered if she would ever be fit enough to return home. She is elderly and registered disabled. After outstanding care and support from the staff at Cloverdale she is now back home. She had a large
comfortable room but the real plus point must be the staff who treated her with the utmost respect and catered for her every need, which were numerous. The welcome also made her feel at home.

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Current Review Score: 9.5 (9.531)

Overview of Review Score

The Review Score of 9.5 (9.531) out of 10 for Cloverdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.531 for Cloverdale Care Home is calculated as follows: ( (100 Excellents x 5) + (49 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 162 Ratings = 4.531

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cloverdale Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Susan

Susan

Job Title: Care Assistant

Joined: 2022

Hi, my name is Sue I have worked as a night Carer at Coverdale Care Home for six months. I previously worked for the council in children's services for 40 years.


I worked as a home Carer before starting at Coverdale and enjoy the variety the job offers. I have a foundation degree and a care certificate.


Breadon

Breadon

Job Title: Care assistant

Joined: 2022

Hello, my name is Breadon and I am a care assistant currently working at Cloverdale care home in Laceby. I have been part of the team since August 2022 and this has been my first encounter in the care industry. Before joining the team I had no previous experience in the sector but with support from other more experienced members of staff, I have developed into a valued and confident carer. I have a caring and compassionate attitude that is consistently demonstrated. I became interested in the industry at a young age as I have always been passionate about pursuing a role in nursing and feel like these are good steps to take to keep improving my confidence further and be able to do something that I thrive at.


Christina

Christina

Job Title: Domestic assistant

Joined: 2022

Hi,
I am Christina but everyone calls me Chrissie.
I have worked at Cloverdale for almost one year now as a domestic assistant.


I absolutely love my job.


I not only clean for the residents but I get to know them very well by having daily conversations and listening to their wonderful stories.


I also love singing and dancing with the residents this puts a smile on their faces.


Suzanne

Suzanne

Job Title: Housekeeping Team

Joined: 2017

At Cloverdale, we are fortunate in that we have a fantastic housekeeping team which is made up of four incredibly talented ladies who not only dedicate themselves to their job role but to the wellbeing of the residents too.


Sue came to Cloverdale as a care assistant in 2017 and she joined the housekeeping team a short while after as a laundry and domestic assistant. Sue thrives on socialising with the residents, her empathetic, caring nature ensures that she treats the resident's own rooms as she would her own home, paying attention to detail and making sure residents are safe and comfortable.


Jo

Jo

Job Title: Laundry Assistant

Joined: 2002

Jo has been a part of the Cloverdale family for 21 years. Jo started out as a care assistant for many years where she also trained to be a team leader before moving over to the housekeeping team and undertaking the role of laundry assistant.


Jo takes great pride in her work and always gives 200% effort in everything that she does. Jo is warm and friendly with a natural instinct to help the residents regardless of her role.


Laundering clothes for up to 40 people is a massive task particularly when many items are often not named. Jo works tirelessly to ensure clothes are cared for to the highest standard and returned to the right person.


Issy

Issy

Job Title: Domestic Assistant

Joined: 2018

Issy came to Cloverdale in 2018 as a domestic assistant. Issy has experience working in the care home environment for many years and she helps residents to make their rooms their own home, helping to organize nick-nacks and caring for residents' much-loved items as she would her own.


Toni-Ann

Toni-Ann

Job Title: Care Assistant

Joined: 2023

Hi,


My name is Toni-Ann.


I have been offered an amazing opportunity of working at Cloverdale Care Home.


I don't currently have any health and social care qualifications but I am working towards achieving the care certificate and after that, I am hoping to gain NVQ 2 and 3 in Health and social care.


This is my first caring job. I hope that I will make new friends and learn new skills.


I am looking forward to meeting all of the families of the residents I care for as we don't see many people working nights, it is nice to get to know the people in the photographs in the residents' room.


I would like to say thank you to Stacey for giving me my first care job, for giving me a chance and for helping me to gain skills to care for the residents.


Elisha

Elisha

Job Title: Care Assistant

Joined: 2023

Hi,


My name is Elisha. I have been at Cloverdale for a year.
This is my first time working in care, I am grateful to have been offered the amazing opportunity to work here.


I have learned so much working here.


I chose this job as I wanted to make a difference in people's lives by giving them company and taking care of their personal needs.