Cranwell Court

Cambridge Road, Grimsby DN34 5EP
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9.9 14 Reviews
  • Cranwell Court, Grimsby
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Care Provided by Cranwell Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sharon Long (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1993
    • Last Refurbishment: 2004

Funding & Fees Guide for Cranwell Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £950

  • Local authority referrals accepted with Top-Ups.
  • (these prices are only a guideline, please contact Cranwell Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Cranwell Court Reviews (14)

9.9

Cranwell Court has a Review Score of 9.9 (9.918) out of 10, based on 13 reviews in the last 2 years. Over all time Cranwell Court has 14 reviews.

Overall Experience

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Review from Kerry S (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very professional and courteous at all times. Any queries are responded to rapidly. Brilliant home with lovely bedrooms that can be made homely as you like. The food is really good, with plenty of choices and variety.
Mum is treated with kindness, care and respect.
The standard of cleanliness
is very good.
Lovely home with great staff.

Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Staff are very professional and courteous at all times. Any queries are responded to rapidly. Brilliant home with lovely bedrooms that can be made homely as you like. The food is really good with plenty of choices and variety. Mum is treated with kindness, care and respect. The standard of cleanliness is very good. Lovely home with great staff.


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Review from Pam D (Sister of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleasantly surprised at the lounge of Cranwell, my sister's room is lovely it is cleaned to a high standard, the food served looks excellent, but the thing that pleased me the most is the wonderful caring nature of all staff. My sister is assisted with personal care and always looks well presented.
Staff treat her with compassion and respect. The staff are well managed and the building is excellent for resident's needs - well done HICA and thank you. You're brilliant!

Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Thank you so much for your wonderful review! We're thrilled to hear that you and your sister are so pleased with Cranwell. Our team takes great pride in providing high-quality care and maintaining a warm, supportive environment for all our residents. It's especially rewarding to hear that the staff's compassionate nature and attention to detail have made such a positive impression. We'll be sure to share your kind words with the whole team. Thank you again for your support!


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Review from Ann W (Wife of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Cranwell Court agreed to take my husband as an emergency admission, everyone has gone out of their way to treat him with respect, whilst looking after him and helping him settle in. All the carers without exception are prepared to go the extra mile to make him comfortable. His apartment
with its own front door, bed, sitting area, wet room, and kitchenette is very comfortable. It is nice for the family to have somewhere to relax and make a hot drink when we visit him. I would recommend Cranwell Court without hesitation.

Reply from Sharon Long, Manager at Cranwell Court

Thank you so much for your kind words. We're delighted to hear that your husband has been treated with respect and care from the moment he arrived at Cranwell Court. Our team is dedicated to going the extra mile to ensure comfort and ease during such transitions. It's wonderful to know that his apartment offers the space and amenities that make his stay, as well as your visits, more comfortable. We truly appreciate your recommendation and are grateful for your trust in us.


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Review from S S (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went for respite awaiting rehabilitation bed. The care attention, help, and support were exceptional.
After assessments by physiotherapists, they stated she had made good progress and didn't need a rehab bed and continued to make excellent progress with the support and help from all the staff.
We would recommend this facility.

Reply from Sharon Long, Registered Manager at Cranwell Court

Thank you so much for your thoughtful review. We're thrilled to hear that your mum made such excellent progress during her stay with us. Our team is dedicated to providing exceptional care and support, and it's wonderful to know that this made a positive impact on her recovery. We're honoured by your recommendation and are here to continue offering the best possible care whenever it's needed.


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Review from E D (Friend of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been helping to settle a friend into Cranwell Court. Only the first few days, but have found all the staff we have dealt with to be very friendly, helpful and professional. Most refreshing.

Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for your kind words and for sharing your positive experience at Cranwell Court. We are delighted to hear that your friend is settling in well and that you have found our staff to be friendly, helpful, and professional. It is our goal to provide a welcoming and supportive environment for all our residents and their loved ones, and your feedback is truly appreciated.


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Review from Joe R (Son of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been living at Cranwell Court since October 2023 and in that time he has been shown nothing but the highest standards of care and respect. His needs are very well catered for and the staff has taken time to get to know him and engage him in a range of activities that have brought him out of
his shell and made him settled and part of the community. They have gone the extra mile to show that he isn't just another dementia patient. The family is always given a warm welcome on visits and the communication from the team is always brilliant. The rooms are spacious and comfortable with everything that Dad could need. We have been encouraged to bring his furniture and belongings in to help him feel more comfortable.
I cannot thank Cranwell Court enough for all they are doing for Dad.

Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for sharing your positive experience with Cranwell Court. We're delighted to hear that your dad has received the highest standards of care and respect since moving in. It's wonderful to know that our staff has taken the time to get to know him, engaging him in activities that have helped him feel settled and part of the community. We're glad that the spacious and comfortable rooms, along with the encouragement to bring personal belongings, have made him feel at home. Your kind words about our warm welcome and excellent communication mean a lot to us. Thank you for your heartfelt appreciation we are honoured to care for your dad.


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Review from J L (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was treated with great care and respect. Nothing was too much trouble. It brought him alive. The stimulation of other people around him did him good. At home, he would just sit and stare out the window or TV. It gave Mum a well-deserved rest from him shouting for her day and night. Thank you.

Reply from Sharon Long, Home Manager at Cranwell Court

Thank you for sharing your feedback with us. We're delighted to hear that your dad received great care and was treated with respect during his time with us. Providing a stimulating environment where residents can interact with others and engage in activities is something we strive for, and we're pleased to hear that it had a positive impact on your dad. We understand the importance of providing support not only to the residents but also to their loved ones, and we're glad we could offer your mum some respite. Your gratitude means a lot to us.


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Review from A C (Daughter of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise highly enough the care given to my mum following a fall. The kindness and support shown by all staff has helped make a very difficult two months easier to manage. Family and friends have been welcomed into the home when visiting Mum and my dad, who spends most of the day by my mum's
side, has been supported and befriended by everyone. Mum's needs have been met with kindness, compassion and respect and the professionalism of all staff is helping Mum regain her independence. Thank you.

Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Your words truly warm our hearts. We're deeply touched to hear about the positive impact our care has had on your family during this challenging time. Ensuring that your mum receives the utmost kindness, support, and respect is our top priority, and we're grateful for the opportunity to assist her in her journey. It's wonderful to hear that your dad has also found comfort and friendship among our staff, and we're glad to have welcomed your family and friends into our home.


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Review from Brian B (Husband of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must give praise to all the staff at Cranwell Court, my wife has been there after an accident and the care she receives and the support given exceeded all expectations, the staff made a difficult time a lot easier for all. With no restrictions on visiting it made my wife's stay far more easy to recover.
To all the staff thank you.

Reply from Sharon Long, Home Manager at Cranwell Court

Thank you so much for your kind words! We greatly appreciate your feedback and will be sure to pass on your compliments to our dedicated staff team. Recognition like this truly motivates our staff to continue providing exceptional care and support. Thank you for acknowledging their hard work and dedication.


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Review from Steve R (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cranwell Court is my second primary mental health care facility.
Cranwell Court is absolutely excellent and perfect for me. My room is very comfortable and large enough for my needs. The food and non-alcoholic drinks are very high quality. The caring staff are very friendly, very efficient and very
supportive. Many thanks to everyone at Cranwell Court.

Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Thank you for your wonderful review of Cranwell Court. We're delighted that you find comfort and quality in our care. Your praise for our dedicated staff is greatly appreciated and will be shared with the team. It's our pleasure to serve you.


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Review from Steven L (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all of the staff at Cranwell Court for all the excellent care and support they have given our father over the few years he has been a resident. The staff have been so helpful and friendly and every care and consideration has been given to our father and ourselves. We cannot speak
highly enough of all the staff who have been absolutely amazing and this has given us peace of mind, knowing Dad was well cared for but even more than that he was treated like family. We would definitely recommend Cranwell Court to anyone as in our opinion, we don't believe you would find a better care home. Thank you fore everything.

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Review from Keith L (Son of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been given dignity, care and love during his stay at Cranwell Court. All the staff have shown a level of care and consideration to my father more like he is part of their family not just a dementia resident. I have had experience with other dementia care homes and I must express how pleased
I am to have my father at Cranwell Court, where the staff show exceptional care and devotion to him. He is treated with respect and cared for. Which not only helps settle his dementia. But also allows me to feel confident he could not be cared for any better if I was doing it myself. My father is now on palliative care and during these difficult times I could not ask for more. The compassion and help given to both my father, myself and family is exceptional. A residential home is made out of bricks and mortar. It doesn't become a true care home until the right staff are in place with the right attitude. I would recommend Cranwell Court Care Home to anyone. It helped me and my dad.

Reply from Sharon Long, Home Manager at Cranwell Court

Thank you sincerely for your very kind review. We are deeply touched by your kind words about Cranwell Court, we consider it an honour to be able to look after you father. We take pride in fostering an environment where residents feel like part of a family, and your recognition of our care and support means the world to us.


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Review from V M (Wife of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with Cranwell Court, my husband is well cared for, he has dementia. All staff are brilliant and cannot fault anything.

Reply from Cameron Innes, Marketing & Communications Coordinator at Cranwell Court

Thank you so much for your kind words! We're delighted to hear that you fell your husband is well cared for at Cranwell Court. Our dedicated staff are committed to providing excellent care and it's heartening to know that their efforts are appreciated. Your feedback means a lot to us!


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Review from Emma G (Granddaughter of Resident) published on 21 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been in this care home for some months now. After a very challenging time in a hospital, she has settled down loads and appears really happy in this home. Although I don't get a chance to visit often I know she is cared for really well.

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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Cranwell Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Cranwell Court is calculated as follows: ( (135 Excellents x 5) + (12 Goods x 4) ) ÷ 147 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cranwell Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Cranwell Court

What types of Care is Cranwell Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cranwell Court provide?

Palliative Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Cranwell Court have?

There are 58 Single Rooms.

What are the Facilities & Services at Cranwell Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cranwell Court to the centre of Grimsby?

1.7 mile(s) as the crow flies, distance by road may be significantly further.