Kirklees

31 Kirkgate, Waltham, Grimsby DN37 0LP
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9.4 29 Reviews
  • Kirklees, Grimsby
Kirklees is a twenty-one bed care centre accommodating seventeen clients within the main home and a further four clients in cottages in the grounds, providing for clients whose needs are associated with a learning disability.

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Care Provided by Kirklees

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 23 Service Users
  • Primary Care Categories
  • Learning Disability
  • Younger Adults
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Holliday (Manager)
  • Admission Criteria
    • Residential Clients Only
    • Ages 18+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kirklees

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Kirklees Reviews (29)

Total of 29, showing 1-20
9.4

Kirklees has a Review Score of 9.4 (9.375) out of 10, based on 5 reviews in the last 2 years. Over all time Kirklees has 29 reviews.

Overall Experience

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Date Published

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Review from M P (Sister of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My downs syndrome sister has been in respite at Kirklees several times over the last 10 years and has now been made permanent since February this year. The home itself is clean and the staff are very friendly and helpful. The people who live there are looked after very well.

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Review from Deborah D (Sister of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Kirklees for 4 years now. He is treated with respect and dignity by all of the staff and they are very patient with him. It is as near to a family environment as possible and for this, we, his family are extremely grateful. I am kept updated on all aspects of his care and decisions
which need to be made, are made together. The manager is excellent and I am always made to feel extremely welcome when visiting Kirklees to both see my brother or to discuss his care.

Reply from diane Smith, Director at Kirklees

Thank you for your kind words and for taking the time to complete this review.


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Review from David J (Brother of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and managers are so helpful and friendly. They go above and beyond to help the needs of all the residents and their families they can never do enough so friendly. They are always doing something with the residents taking them out and having entertainment for them. They will be getting
ready for Christmas now, they never stop, so so pleased with the care and attention they put in, thank you so much.

Reply from Diane Smith, Director at Kirklees

Thank you for your kind words and for taking the time to complete this review.


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Review from Dean B (Brother of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was worried when my sister was moved from her long-term care home to Kirklees as she was settled at her old place. But I had no need to worry, as she has easily settled, and is very happy there. The staff are very caring, friendly, and understanding, and as visiting is difficult for her family, they
supply transport for home visits, which is very kind and considerate. It's a weight off my mind that she is so well cared for, and my sister talks enthusiastically about her life, residents and the staff, and can only thank them for making the transition so easy for her.

Reply from Diane Smith, Director at Kirklees

Thank you for your kind words and for taking the time to complete this review


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Review from Linda S (Mother of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter receives excellent care. She is always happy and content when we visit. The staff are wonderful. We are always made welcome and can visit any time. The other residents are always happy to see us and have a chat. The home is always clean and tidy.

Reply from Diane Smith, Director at Kirklees

Thank you for your kind words and for completing this review.


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Review from David S (Next of Kin) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standard of care. Staff are all excellent. Our daughter is always treated with dignity. During the pandemic they have done a wonderful job keeping the residents safe while still giving them a a fulfilling time.

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Review from M H (Sister of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has been extremely helpful in answering all my questions surrounding the support my brother needs. The manager very kindly assisted with family visits supporting the transition to Kirklees. I have no doubt about the excellent quality of care that my brother receives at Kirklees.

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Review from J K (Sister of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at Kirklees for a number of years and in recent years has experienced a few problems with her health. The staff have met her needs with the utmost care and consideration.

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Review from K B (Friend of Resident) published on 4 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and managers are all exceptional. Great team, warm and welcoming. Very high standard of care, making sure each service user has individual care for their specific needs also putting safety, health and hygiene for most.

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Review from P R (Brother of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has lived at Kirklees for over 3 years. He has settled very well over this time. Staff are excellent, caring and friendly
They try very hard to engage with my brother and are there for his every need. He loves his food which always smells good when I visit and he is kept clean and tidy.

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Review from J J (Mother of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always in uniform so service users can identify them. My daughter is always clean and looked after how I would look after her when she visits. They always try and make sure my daughter has something to eat as she is an awkward eater by going out of their way to cook her something different.

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Review from Diane C (Sister of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has lived in Kirklees for 25 years since our mother died. He is well looked after, and the staff are friendly and helpful. He is liked and respected by the staff. He has his own room with en-suite, tv and radio where he can relax when he wants to have time to himself.

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Review from Elizabeth S (Brother of Resident) published on 31 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been a resident full time now for coming up to 2 years. Before that, he came for respite for the odd weekend.
I've always found the staff very friendly and helpful. If toiletries are needed or pads they ring in advance.
During COVID the staff have worked extremely hard and have
always allowed me to see him through the window.
The staff must be finding it difficult to wear PPE constantly but they are always smiling.
They do try and involve my brother-in-law in activities although he's not always keen.
The food and standard of hygiene is excellent.
I have no concerns with my brother-in-law's care.

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Review from Jennifer K (Sister of Resident) published on 31 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Kirklees for a number of years and the care and consideration of the staff is second to none. They frequently have activities to interact with residents especially music nights when a local duo go in to sing which they all love. The food is also excellent. If any questions
arise regarding care the manager will do her utmost to resolve. My sister is very happy living at Kirklees.

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Review from Shelagh F (Sister of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care given to my sister by all the staff and management. They try really hard to get my sister engaged in activities which is quite difficult. My sister has required different types of special equipment to meet her needs that includes a special chair. This has made a huge difference to
my sister and is also helping to prevent her legs and ankles from swelling. They provide good food and are quite happy to accommodate the type of meals that my sister will eat. Overall I have confidence that my sister is being well cared for.

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Review from Alexandra O (Sister of Resident) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From moving into Kirklees my brother was shown kindness. The staff welcomed him from day one and he settled in straight away. Kirklees have cheerful staff, they give the home a warm atmosphere. I cannot thank the staff enough for their care of my brother.

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Review from Simon H (Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like living at Kirklees, the staff are good.

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Review from A J (Sister of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

They look after my sister very well. She is always happy when we collect her.

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Review from W C (Friend of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a personal friend of the service user for 80 years, I know that he is very happy with his accommodation and is settled in very nicely. He has lived here for 7 years and feels very confident that he is happy which is the only thing that matters and this makes me happy.

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Review from Julie H (Mother of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son uses Kirklees for respite (special needs and 1:1 care needed). All seems well. Happy to stay. Clean, kept safe, variable diet. Staff very nice, caring and friendly. Room clean and well equipt. So very happy and reassured to leave him and he enjoys his stay.

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Current Review Score: 9.4 (9.375)

Overview of Review Score

The Review Score of 9.4 (9.375) out of 10 for Kirklees is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Kirklees is calculated as follows: ( (49 Excellents x 5) + (7 Goods x 4) ) ÷ 56 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Kirklees is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Kirklees

What types of Care is Kirklees registered for?

Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kirklees provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Kirklees have?

There are 23 Single Rooms.

What are the Facilities & Services at Kirklees?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kirklees to the centre of Grimsby?

4.0 mile(s) as the crow flies, distance by road may be significantly further.