Ravendale Hall

East Ravendale, Grimsby DN37 0RX
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9.7 25 Reviews
  • Ravendale Hall, Grimsby
Ravendale Hall is located in Grimsby, North East Lincolnshire.

The care is delivered in a safe and stimulating environment with a welcoming and relaxed atmosphere that feels like home from home.

Staff are skilled and trained to support residents in all areas of their day to day care, helping them to maintain as much independence as possible.

A range of activities takes place within the home for those that want to participate.

Home-cooked food is served in the lovely dining room, giving residents a balanced and healthy diet to support brain and body function.

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Care Provided by Ravendale Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Stephanie Pool (Manager)
  • Admission Criteria
    • Private, Local Authority, NHS
    • Ages 18+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Ravendale Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £952 – £1,200
    • Self-Funded Residential Dementia Care £952 – £1,200
    • RESPITE Self-Funded Residential Care £952 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £952 – £1,200

  • Fee price subject to assessment and room availability
  • (these prices are only a guideline, please contact Ravendale Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time to visit their loved ones.


  • Parking

  • Large carpark located at the front of the building


Ravendale Hall Reviews (25)

Total of 25, showing 1-20
9.7

Ravendale Hall has a Review Score of 9.7 (9.721) out of 10, based on 9 reviews in the last 2 years. Over all time Ravendale Hall has 25 reviews.

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16

Review from M T (Sister-in-law of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care at Ravendale Hall. It is a lovely homely environment, very welcoming and friendly. Communication with family could be improved by a regular emailed report on health and welfare, also with clearer notification of events e.g a regular newsletter would be beneficial.

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Review from D S (Partner of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management can't do enough for my partner. Food and facilities are excellent, very clean and tidy.

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Review from A C (Respite Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not express how grateful I am for all the care I have received, how much all the staff have gone above and beyond required. I can not thank you all so much.

Reply from Ann Farrow, Regional Manager at Ravendale Hall

Thank you for your kind review.
I will pass your review over to the staff team.


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Review from Lynda J (Daughter of Resident) published on 26 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ravendale Hall is perfect for my Dad its surroundings are very much like my dad is used to and it's small and very much like a family because of this. My dad is living with dementia and my mum has got to the point of not being able to cope after years of managing alone, with just occasional help from
the rest of the family. The staff here are magnificent to and very good to dad.

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Review from S B (Daughter of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad has been at Ravendale Hall he has received excellent care and the care is outstanding. I would also like to say the staff and management have been very supportive to me during the difficult decisions I have to make to keep Dad safe and well cared for. I cannot thank all at Ravendale Hall for
the support we received from day one. Dad is settling well.

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Review from A H (Wife of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Ravendale Hall for the last fourteen months. The staff have all been wonderful to him. g

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Review from Craig K (Son of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, always ready to get you a drink and look after my mum very well.

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Review from David B (Son of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has never been happier than when she arrived at Ravendale Hall. She loves all the staff and enjoys colouring and various other activities. Thank you.

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Review from Deborah T (Niece of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived at Racebdale for three and a half very happy years. She arrived in a terrible state on "end of life care". It is a testament to the fabulous care provided by all of the fabulous staff that she recovered and had so much extra quality time. Nothing was ever too much trouble, and exemplary
care was delivered with endless care, compassion and humour. I simply can't recommend this wonderful care home enough.

Reply from Ann Farrow, Regional Manager at Ravendale Hall

Dear Deborah, please accept my deepest condolences on the loss of your Aunt and say how proud your comments make me feel as the regional manager.
I know first-hand the hard work and dedication the team strives to achieve for all residents.


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Review from Alison H (Sister of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Ravendale Hall Care Home. The professionalism and kindness of all the staff are outstanding. My sister, who has complex needs, went to Ravendale Hall to recuperate after a difficult operation and from the start, I was confident that her needs were being met. Nothing was
ever too much trouble for the team. They were always so responsive and patient. I very much appreciated the way they helped my sister to regain her independence and prepared her for going home. The excellent food encouraged her to start eating normally again and the range of stimulating daily activities was a real motivating factor for her walking and keeping active. All in all, the team have created a welcoming, supportive and inclusive environment.

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Review from Christine M (Sister of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The last two years because of covid have been very difficult for Ravendale but management did their very best to provide safe visiting for residents and families. The refurbishment of the home has made it an attractive and inviting environment. Recently my sister has developed many difficulties but
the management and staff are doing all they can by calling in medical services. They are caring and supportive of my sister and to me.

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Review from Gordon B (Son of Resident) published on 3 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. The staff are very pleasant and respectful nothing is a problem. Definitely go above and beyond with the care of my mother. Would highly recommend it to anyone who would need an honest opinion.

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Review from Gillian K (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed at Ravensdale Hall after suffering a stroke and has a permanent place now. Where do I start? Her room is brilliant, the surroundings are stunning and the whole care team and office staff are first class. From the manager to the carers to the domestics and handyman and kitchen staff
it is, without doubt, a family! Couldn't ask for more to go to bed a night without worrying that mum's needs are not met is wonderful and to top it off the homemade food is top-notch.

Reply from Ann Farrow, Regional Manager at Ravendale Hall

Thank you for your kind words.
I know how proud the staff team at Ravendale are of the dedication they give to their roles and this has been captured in your lovely feedback.


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Review from Peter W (Friend of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptionally calm, courteous, kind, and professional. They are level-headed and deal with distress without fuss. They treat my friend with good humour and concern, for instance rebuking me gently for visiting her too early in the day when they felt she would rather be left asleep! When
I ring I can tell I am interrupting some activity but they will always take the phone to wherever my friend is.

Reply from Robin Bennett, Regional Manager at Ravendale Hall

Thank you very for your positive review. I will ensure the team get your fantastic feedback.


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Review from Christine N (Daughter of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would say that as my mother's time came the staff were exemplary in their duties.
Nothing was too much trouble. Caring as it should be and I never had any concerns with regards to my mother's care at all at any time there.
It was such a weight lifted off my shoulders knowing that she was well cared
for and I can say that as an ex-nurse from a professional point of view.

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Review from H W (Daughter of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum arrived, the care has been exceptional. Mum has been treated like royalty during her short stay and cared for by all as if she was a member of their own family. As a family, we could not have wished for better care anywhere. It is a lovely place with excellent facilities and amazing
food. Nothing is too much for the staff and as Mum deteriorated they have all been amazing with her and our family. Thank you Ravendale from the bottom of our hearts for looking after all of us in such sad times.

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Review from D W (Son of Resident) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management at Ravendale Hall are always approachable, helpful and friendly.

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Review from D M (Sister of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister transferred to this home in June 2019. The staff have been absolutely brilliant with sorting out the move and with making her feel very much at home. The home is set in a beautiful location surrounded by fields, a wooded area and well cared for gardens. My sister has a lovely spacious room,
the communal rooms are large as are the corridors making it easy for residents to move around especially those in wheelchairs. The staff are extremely friendly and welcoming, well mannered and helpful. The home is well organised, clean, tidy with excellent facilities and good value for money.

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Review from L R (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having come from a different care home in Leicestershire I cannot stress how happy I am with Ravendale Hall. My mums care is wonderful, I am always welcomed when I visit. I would recommend Ravendale Hall to anyone.

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Review from Viv (Sister of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently, my brother had to urgently move from his previous care home. I decided on Ravendale Hall as his new home and I have not been disappointed in my choice. I was concerned that the move would unsettle him and have an adverse effect on his health. I need not have worried. The staff and managers
went out of their way to ensure they quickly got to know him, so they could respond to his needs. All staff and managers are friendly and caring and give me a warm welcome when I visit. They go the extra mile to ensure my brother is happy and settled, and regularly update me about his progress. Ravendale Hall is not just a business, but a home from home as well.

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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Ravendale Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.821 for Ravendale Hall is calculated as follows: ( (87 Excellents x 5) + (19 Goods x 4) ) ÷ 106 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Ravendale Hall is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Stephanie

Stephanie Pool

Job Title: Home Manager

Stephanie is our brilliant home manager at Ravendale. She is very experienced and passionate about delivering first-class care to all our residents.


Frequently Asked Questions about Ravendale Hall

What types of Care is Ravendale Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ravendale Hall provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ravendale Hall have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ravendale Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ravendale Hall to the centre of Grimsby?

7.0 mile(s) as the crow flies, distance by road may be significantly further.