Temple Croft Care Home

42 Scartho Road, Grimsby DN33 2AD
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9.9 80 Reviews
  • Temple Croft Care Home, Grimsby
Temple Croft is a Grimsby care home that boasts scenic grounds and an interior that has been lovingly converted to make the most of this property for the purpose of care practice.

The home is well-located for amenities, while inside the home residents benefit from a holistic approach from a highly-trained team of professionals.

Dignity and privacy are prioritised and loved ones made to feel welcome when visiting.

Temple Croft is a home where residents are treated as family members and the staff members go out of the way to make Temple Croft a happy home for al the residents.

The team are able to look after residents who belong to diverse cultural, ethnic, and social backgrounds.

Care Provided by Temple Croft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jasmine Dhaliwal (Manager)
  • Admission Criteria
    • Discharge team, Focus.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Temple Croft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £763 – £775
    • Self-Funded Residential Dementia Care £763 – £775
    • RESPITE Self-Funded Residential Care £763 – £775
    • RESPITE Self-Funded Residential Dementia Care £763 – £774
  • Hairdressing and chiropodist invoices are excluded from the weekly fees.


  • (these prices are only a guideline, please contact Temple Croft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Families and friends can visit their loved ones except for protected meal times.
    Visits start from 10 am till 12pm, 2pm till 4 pm and then after 5: 30 pm.


  • Parking
  • Car Park in front of home. Please do not park too close to the entrance.


Total of 80, showing 1-20
9.9

Temple Croft Care Home has a Review Score of 9.9 (9.917) out of 10, based on 49 reviews in the last 2 years. Over all time Temple Croft Care Home has 80 reviews.

Overall Experience

  • 71
  • 8
  • 1
  • 0
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Date Published

80
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Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has improved so much since coming to Temple Croft. From bed-bound to now sitting and socialising with the other residents and staff, which she loves. Temple Croft is the best!

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, it is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Can't thank everyone enough for looking after my Mum. Keep up all the good work. Cheers.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, it is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Always friendly and welcoming. My Nana seems to be very happy and well looked after. When speaking to her she said all staff are great and she likes the food, also keep her busy with all the games and activities.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Temple Croft is an amazing care home the quality of care is the best I've ever seen. All of the staff members go above and beyond when it comes to the well-being of the residents and making sure that they are entertained. I would highly recommend them to anyone looking at care.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

After discharge from one hospital, my mum came into Temple Croft. We have seen a vast improvement with the excellent care that Mum has received. Nothing has been too much trouble for Mum as the staff are always around ensuring she has everything that she needs. We feel Mum is safe and our minds are
at rest knowing she is happy and comfortable. On behalf of all our family.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated by our team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and approachable. Lovely atmosphere for the residents and great support available throughout the establishment. Staff go out of their way to ensure that everyone feels welcomed. Would definitely recommend.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My dad went to Temple Croft early March and wasn't too well for the next few months. He enjoyed a fantastic end-of-life experience with all the staff, from carers, activity and the cooks who made lovely meals, even the young carers were excellent. Dad was renowned for banter and probably too much swearing
but he loved the staff. He couldn't have had better care anywhere, they are amazing.

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Overall Experience  Overall Experience 5.0 out of 5

The care my dad gets is amazing, the care and attention is fabulous! He's been in a few months and is very settled! He loves the environment and the entertainment! Never seen him so happy in himself! The staff are simply the best.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for your review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Mam has been a resident of Temple Croft for around 3 months now. She is happy and well cared for. The staff are all lovely, friendly and helpful. The residents are encouraged to take part in many activities and even go on trips out in the community. Local groups of children visit and sing for the residents
and visit with them which is always a treat. They have a hairdresser who comes in to do the resident's hair, they have their nails done. They also have a doctor visiting the residents. All the food is home-cooked from scratch and is a nutritionally balanced menu always with a choice of dishes. I have found Temple Croft to be welcoming, informative and friendly. The cleanliness is a high standard, the domestics work very hard as do all the many members of staff. I'm more than happy to have my mam stay there.

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Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy and settled, with very good care and support, and good interaction between staff and residents. Good pairing with people for some interests, stimulation, and activities encouraged mobility and very good on feet now. Assisted support if needed, eating and drinking very good. Rooms very
homely and allowed to make so. Very good standard of cleanliness.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

He has settled in so well. The feeling we get when we visit is outstanding. Clearly, all the staff love their jobs. It's made it easier now knowing we have left him in such good care! All the residents are lovely, and they all seem so happy! Best place!

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Temple Croft in Grimsby highly enough. They look after our mum so well. The staff are very caring and they have something going on nearly every day. Mum is always clean and tidy and she enjoys the food. There was a 10k run on Sunday the 1st of June that went past the home and the residents
were outside watching it including Mum. My son-in-law ran passed and saw Mum. They have a very good social media page which keeps you informed of everything that is going on. Keep up the good work Temple Croft, you are brilliant!

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My grannie moved here a couple of months ago and getting to see her so well looked after and happy is wonderful. The home has a friendly atmosphere with lots of activities organised regularly, and equally peaceful spaces both outside in the courtyard and indoors when wanted. From what I observed plenty
of staff are on hand to care for each resident's needs. My grannie now has dementia, and I feel confident that she is safe, happy and has an improved quality of life after moving here.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Temple Croft staff have provided a brilliant service for my mum since she was released from hospital to their care. She is cared for 24 hours a day in her bed - she receives friendly, respectful, compassionate and genuinely caring support for her many needs. I have absolute peace of mind that she is
in the safest of hands.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Having visited Temple Croft on various occasions, staff are friendly and professional, they are always smiling and chatting with residents, and there is always something for the residents to do and join in on various activities. Temple Croft is a happy, calm, and enjoyable place to visit. Credit to
staff on their jobs. I would completely recommend it to anyone in need.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy, settled, put weight on, more confident and eating better. The staff are friendly, very talkative to clients. Far superior to other homes in the area.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy here. So her sons (me plus brother) and her daughter are happy too. It's such a relief to us that she is in such good hands and getting the care she needs. There are always plenty of staff around to care for the residents, there are frequent activities, and outside sitting in
a nice courtyard when sunny.
I can recommend this care home, and am so grateful to the marvelous staff who work there.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for your review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit Temple Croft there is always a warm welcome. All staff are friendly, helpful and any questions I have are always answered with a smile. My mum is very happy there and has fitted in very well due to the care and patience shown by all the lovely people who work there. Loads of fun activities
bring lots of laughter. Moving into Temple Croft has given my mum a new lease of life and myself and my family are delighted to see it!

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review, much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My lovely, gentle, funny 94-year-young father has just begun his next life adventure with the wonderful ladies of Temple Croft.
From the start they have enveloped him in love, guiding him so very carefully along his journey and enabling him to take life at his own pace safe in the knowledge that he’s
safe and listened to.
The whole team are exemplary and I cannot thank you all enough. You have made such a difference.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. We value the positive review and are very happy to have Charles as part of our Temple Croft family. We strive to provide the best care to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic home - always keeping my stepdad happy. He has come in loads since he has been in there. The food he eats always looks lovely. The staff are very caring, and the entertainment lady does a fantastic job with them all.
Cannot comment on the management cause I have never met her (but my sister
says she's very nice).

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. We value the positive review and are very happy to have him as part of our Temple Croft family. We strive to provide the best care to our residents. Please do come to see me next time you visit your stepdad.


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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Temple Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Temple Croft Care Home is calculated as follows: ( (535 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 580 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Temple Croft Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (3)

Jasmine

Jasmine Dhaliwal

Job Title: Home Manager

Joined: 2021

Jasmine is the registered manager at Temple Croft. She is very passionate about her job with 13 years of experience in health and social care. Jasmine leads by example to provide the best care for all the residents.


Lisa

Lisa Hambling

Job Title: Day Team Leader

Joined: 2014

Lisa has been here for a long time, she has progressed from a domestic assistant to a care assistant and now she is a team leader who leads her team very well.


Kim

Kim Ledwidge

Job Title: Day Team Leader

Joined: 2017

Kim is a brilliant team leader who has worked at Temple Croft for many years.


Frequently Asked Questions about Temple Croft Care Home

What types of Care is Temple Croft Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Temple Croft Care Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Temple Croft Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Temple Croft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Temple Croft Care Home to the centre of Grimsby?

1.7 mile(s) as the crow flies, distance by road may be significantly further.