Temple Croft Care Home

42 Scartho Road, Grimsby DN33 2AD
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9.9 80 Reviews
  • Temple Croft Care Home, Grimsby
Temple Croft is a Grimsby care home that boasts scenic grounds and an interior that has been lovingly converted to make the most of this property for the purpose of care practice.

The home is well-located for amenities, while inside the home residents benefit from a holistic approach from a highly-trained team of professionals.

Dignity and privacy are prioritised and loved ones made to feel welcome when visiting.

Temple Croft is a home where residents are treated as family members and the staff members go out of the way to make Temple Croft a happy home for al the residents.

The team are able to look after residents who belong to diverse cultural, ethnic, and social backgrounds.

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Care Provided by Temple Croft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jasmine Dhaliwal (Manager)
  • Admission Criteria
    • Discharge team, Focus.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Temple Croft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £791 – £802
    • Self-Funded Residential Dementia Care £791 – £802
    • RESPITE Self-Funded Residential Care £791 – £802
    • RESPITE Self-Funded Residential Dementia Care £791 – £802

  • Hairdressing and chiropodist invoices are excluded from the weekly fees.
  • (these prices are only a guideline, please contact Temple Croft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Families and friends can visit their loved ones except for protected meal times.
    Visits start from 10 am till 12pm, 2pm till 4 pm and then after 5: 30 pm.


  • Parking

  • Car Park in front of home. Please do not park too close to the entrance.


Temple Croft Care Home Reviews (80)

Total of 80, showing 41-60
9.9

Temple Croft Care Home has a Review Score of 9.9 (9.917) out of 10, based on 49 reviews in the last 2 years. Over all time Temple Croft Care Home has 80 reviews.

Overall Experience

  • 71
  • 8
  • 1
  • 0
  • 0

Date Published

80
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24
49
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Review from Susan K (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been wonderful, nothing was too much, regularly asked is everything is OK. Very caring and understanding. My mum has been in a few care homes and Temple Court is the best by far. So friendly and helpful.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, for your review, very much appreciated.


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Review from Sam M (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Temple Croft since March 2022. She was originally discharged directly from the hospital here but I couldn’t have chosen a better care home for her. She is sadly permanently bed-bound and some days has no capacity, other days she has some. She has received the utmost care and compassion
from all members of staff who are just so kind, and caring and, although busy, always have time for her (and me when I visit). She has her hair and nails done by visiting professionals and is also visited by the lovely activities coordinator. The home is clean, the food smells great and the whole place has a really happy feel about it when I walk through it. Although I wish my mum didn’t need care, I can honestly say that I’m pleased she’s being looked after by a team of such lovely people - I couldn’t ask for more! Thank you

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review, much appreciated.


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Review from E W (Granddaughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana came to you just after Christmas and I couldn’t ask for a better carehome for her to spend her last few months in. You loved and cared for her like she was your own. The staff are amazing and ever so caring! You offer fun and activities for them to help their brains stimulate weekly and your
entertainment and classics for them is great! I have no negatives for this care home it's so clean and well looked after and cannot thank them enough for how they looked after my nan!
P.s the food always smelt great.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. It is very much appreciated.


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Review from Jim N (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Temple Croft was good from the start, when my mother arrived from the hospital a member of staff rang me straight away to let me know she had arrived safely. On my first visit, I found the staff very friendly, helpful and caring. My mum has been in Temple Croft now for three weeks
and I can see a difference in her already and looks better and healthier in herself. All in all, a good place for her to be.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thanks, Jim, for the lovely review, much appreciated.


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Review from Sally J (Friend of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home from home this is, the staff are bubbly and friendly all the residents were content it was so lovely to go there for their coronation celebrations. Staff were dancing with residents and residents were singing.
Keep up the good work x

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Sally, for the lovely review, much appreciated.


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Review from Lynda T (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found the carers and all staff to be courteous and friendly at every visit. My sister is being cared for very well, excellent care to be precise. A very well-run care home, very clean and good food. Nothing is too much trouble for the staff.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Lynda, for the lovely review, much appreciated.


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Review from J H (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and helpful. Temple Croft Care Home is managed very well and residents are looked after very well. I wouldn't hesitate to recommend Temple Croft Care Home to anyone who needs good care. The food is very good and the accommodation is comfortable and clean.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you for the lovely review. Much appreciated.


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Review from Malcolm W (Husband of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience with this home is first-rate. My wife is treated with the utmost resect.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Malcolm, for the lovely review, much appreciated.


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Review from Michael M (Brother of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with no adverse comments. Plenty of friendly and caring staff. Fun events are arranged for residents.

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Review from Diane L (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was referred to this home for respite for immediate care as she was suffering badly from anxiety, depression and dementia. It has taken several months for her to settle, but with the patience and help of all the lovely cares that I have met since her stay, she has now taken permanent care.
The staff are brilliant throughout, getting my mum to join in with activities, communicate and even smiles again. Certainly would recommend this home to other people that require the care and safekeeping.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Diane for the lovely review, much appreciated.


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Review from M R (Relative of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the team are very friendly. They treat our family member with dignity and treat him as part of their family. He enjoys all the meals and says how good they are. Any concerns and the manager and admin are always there to help. Always seems to be lots of good activities or something going on.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Michelle for the lovely review, much appreciated.


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Review from Mandy F (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad got sent to Temple Croft in February for respite and rehab. At first, my dad wasn't happy, but over time he started to settle and realise everyone was there to help him. The carers are so caring and understanding, not just to Dad, but to me as well. The girls are so caring and always at hand,
nothing is too much trouble. You can see how much care is put into all the residents and the love the residents have for each member of staff is heartwarming. The home is always doing activities and keeping the residents busy. So, for this, I thank you all for all the hard work you all do and for the love and attention you give my dad.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Mandy for the lovely review, much appreciated.


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Review from Vaughan J (Son of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad went to Temple Croft care home, he has improved so much with his weight and interaction with people. Prior to going to Temple Croft, he had lost two stone and was struggling with loneliness and interacting with others following his wife's death. He has dementia/ Alzheimers and has improved
with his interaction so much, due to the care provided by the team at Temple Croft. It would be wrong for me to single out one person as the improvement has been due to the entire team at Temple Croft. The care, respect and love shown to him by the team has made such a big change in all of our lives. They are fantastic.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much, Vaughan, for the lovely review. Much appreciated.


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Review from N H (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care given to our mum here at Temple Croft. Mum seems very happy and has put on weight, thank goodness. A big thank you to all the hard-working and very kind staff. Happy Christmas to all.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you so much for the lovely review. Much appreciated.


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Review from Andrew D (Son-in-law of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given by these fantastic people are above and beyond what you would expect from them. They put the word care back into play, thank you. They really are people who care and always smile, nothing is too much trouble for them.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Andrew for the lovely review. Much appreciated.


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Review from Sally D (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken to Temple Croft after a short stay in hospital in May this year. She was a little distressed at first, but due to the patience and kindness of all the staff, she is now very settled and happy. There are so many activities available to the residents and as a family, we just can't thank
them all enough. Thank you team Temple Croft. You are all amazing.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Sally for the lovely review. Much appreciated.


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Review from Dominique L (Daughter of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here straight from a hospital admission. The patience and perseverance of all staff in helping her to settle is second to none. The care is exemplary and my mum is happy contented and settled.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Dominique for the review. Much appreciated.


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Review from Stephen K (Son of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Temple Croft for the last five years and the experience has always been one of total care and treated with the utmost dignity. The last time I visited last week, I had a couple of questions for the manager to answer, which she promptly answered. Every time I visit, the staff are
always pleasant and helpful.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Stephen, for the review. Much appreciated.


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Review from Margaret S (Wife of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is now my husband's home and it is hard knowing he will never live in his own home again. The knowledge that he is treated as part of a family and not just a resident, gives me peace of mind. The care he receives is excellent. He is treated with great respect, the staff are well-trained
and very professional. Any issues we may have and they are few, are dealt with immediately, always to our satisfaction.

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Review from Dawn F (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Temple Croft a month ago. She was quite anxious though she was not managing at home by herself. She is now, in such a short time, much happier and has made friends. Since she has been there, she has regained her smile and I have seen her laugh which is wonderful as I haven't seen her
do that in a long time. Thank you so much to all the staff who made her feel comfortable, cared for and accepted from the moment she arrived. You are all wonderful and very caring - thank you so very much.

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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Temple Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Temple Croft Care Home is calculated as follows: ( (535 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 580 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Temple Croft Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (3)

Jasmine

Jasmine Dhaliwal

Job Title: Home Manager

Joined: 2021

Jasmine is the registered manager at Temple Croft. She is very passionate about her job with 13 years of experience in health and social care. Jasmine leads by example to provide the best care for all the residents.


Lisa

Lisa Hambling

Job Title: Day Team Leader

Joined: 2014

Lisa has been here for a long time, she has progressed from a domestic assistant to a care assistant and now she is a team leader who leads her team very well.


Kim

Kim Ledwidge

Job Title: Day Team Leader

Joined: 2017

Kim is a brilliant team leader who has worked at Temple Croft for many years.