Temple Croft Care Home

42 Scartho Road, Grimsby DN33 2AD
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9.9 85 Reviews
  • Temple Croft Care Home, Grimsby
Temple Croft is a Grimsby care home that boasts scenic grounds and an interior that has been lovingly converted to make the most of this property for the purpose of care practice.

The home is well-located for amenities, while inside the home residents benefit from a holistic approach from a highly-trained team of professionals.

Dignity and privacy are prioritised and loved ones made to feel welcome when visiting.

Temple Croft is a home where residents are treated as family members and the staff members go out of the way to make Temple Croft a happy home for al the residents.

The team are able to look after residents who belong to diverse cultural, ethnic, and social backgrounds.

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Care Provided by Temple Croft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jasmine Dhaliwal (Manager)
  • Admission Criteria
    • Discharge team, Focus.
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Temple Croft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £791 – £802
    • Self-Funded Residential Dementia Care £791 – £802
    • RESPITE Self-Funded Residential Care £791 – £802
    • RESPITE Self-Funded Residential Dementia Care £791 – £802

  • Hairdressing and chiropodist invoices are excluded from the weekly fees.
  • (these prices are only a guideline, please contact Temple Croft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Families and friends can visit their loved ones except for protected meal times.
    Visits start from 10 am till 12pm, 2pm till 4 pm and then after 5: 30 pm.


  • Parking

  • Car Park in front of home. Please do not park too close to the entrance.


Temple Croft Care Home Reviews (85)

Total of 85, showing 61-80
9.9

Temple Croft Care Home has a Review Score of 9.9 (9.899) out of 10, based on 52 reviews in the last 2 years. Over all time Temple Croft Care Home has 85 reviews.

Overall Experience

  • 76
  • 8
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Review from Sally D (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken to Temple Croft after a short stay in hospital in May this year. She was a little distressed at first, but due to the patience and kindness of all the staff, she is now very settled and happy. There are so many activities available to the residents and as a family, we just can't thank
them all enough. Thank you team Temple Croft. You are all amazing.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Sally for the lovely review. Much appreciated.


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Review from Dominique L (Daughter of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here straight from a hospital admission. The patience and perseverance of all staff in helping her to settle is second to none. The care is exemplary and my mum is happy contented and settled.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you Dominique for the review. Much appreciated.


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Review from Stephen K (Son of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Temple Croft for the last five years and the experience has always been one of total care and treated with the utmost dignity. The last time I visited last week, I had a couple of questions for the manager to answer, which she promptly answered. Every time I visit, the staff are
always pleasant and helpful.

Reply from Jasmine Dhaliwal, Manager at Temple Croft Care Home

Thank you, Stephen, for the review. Much appreciated.


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Review from Margaret S (Wife of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is now my husband's home and it is hard knowing he will never live in his own home again. The knowledge that he is treated as part of a family and not just a resident, gives me peace of mind. The care he receives is excellent. He is treated with great respect, the staff are well-trained
and very professional. Any issues we may have and they are few, are dealt with immediately, always to our satisfaction.

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Review from Dawn F (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Temple Croft a month ago. She was quite anxious though she was not managing at home by herself. She is now, in such a short time, much happier and has made friends. Since she has been there, she has regained her smile and I have seen her laugh which is wonderful as I haven't seen her
do that in a long time. Thank you so much to all the staff who made her feel comfortable, cared for and accepted from the moment she arrived. You are all wonderful and very caring - thank you so very much.

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Review from Craig M (Son of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say what a wonderful job your team do of taking care of my mother. You do an outstanding job - all of you. I really couldn't think of a better and safer environment for my mum and all the other residents to be in. Thank you so much.

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Review from Helen E (Daughter of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in residential care at Temple Croft for nearly a year now, and he is very happy and well looked after there. The staff do a brilliant job of keeping the residents busy with arts, crafts and pamper sessions! All of the staff are always happy to talk to you and know each resident and their
personal needs very well. The menu always looks fabulous too. Would highly recommend it! Thank you for all of the amazing work you do!

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Review from S S (Granddaughter of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna is always well cared for and staff at whatever the time of day are there to help with a smile and kind words. Visiting this week, nanna was offered a drink while I was there and assisted when needed the toilet. It is good they encourage her to go downstairs in the communal area too. Did not
go in nanna's room today.

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Review from J B (Daughter of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Temple Croft Care Home is a wonderful care home. My mum has been so looked after and has been very happy to call Temple Croft Care Home her home. My nana was also cared for here many years ago. The staff and management are extremely caring and deserve a medal for the job they do. As a family, we can't
thank them enough for looking after our mum.

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Review from Kenneth H (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute Dad went into the home he settled and was happy. He was well looked after with care, compassion and love. ALL the staff played their part in making his life as peaceful and worthwhile as it could be, particularly in his final days. The atmosphere in the home buzzes with happiness which
emanates from the staff who have a great sense of humour and vast amount of experience in enabling residents to maintain dignity and respect in challenging circumstances. Thank you.

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Review from Ruth H (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so grateful for all the love and care that was shown to dad during the year that he spent in Temple Croft Care Home. He was treated with respect, dignity and supported whatever his needs were. We were always welcomed with a smile and an update on how he was. Even during his final days when he
needed so much time and care, every member of staff was exceptional in their response to his and our needs. We couldn't have asked for more.

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Review from Marie A (Respite Resident) assisted by family/friend published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff were very friendly and my respite stay for only five days was satisfactory for my needs.

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Review from S W (Daughter-in-law of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very welcoming home, not just for the residents but for visitors too.
Staff really lovely and approachable.
A safe and positive place to be for any elderly person.
Would recommend.

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Review from J M (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed here for nine days for respite care. The staff I encountered were all excellent, helpful and very caring. All his needs were catered for and nothing was too much trouble for them. It was reassuring to know he was in good hands.

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Review from Ernest C (Respite Resident) assisted by family/friend published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.


Dignity and respect.


Staff are warm and friendly.


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Review from C P (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoughtful and caring people, nothing is too much trouble. Very friendly staff.

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Review from J P (Respite Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Temple Croft Care Home is my first experience of a care home. I arrived here in a very bad state after 10 days in hospital. I have been well cared for from the moment I arrived. The care ladies, cleaning ladies have all been kind, caring and friendly. The food is splendid. I have a comfortable bed and
I don't really want to go home. I shall certainly come back sometimes for respite. I consider my self very lucky to have selected Temple Court.

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Review from Susan C (Daughter of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received was second to none. I have never met such a caring team of people, nothing was too much trouble. Right to the end mum could not have had better care.

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Review from John S (Son of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was well looked after and happy in the home and we felt she was safe.

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Review from Rozz A (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The time my mother stayed at Temple Croft Care Home was a very special time. She was treated with the utmost respect, care and dignity at all times. The staff are amazing from carers, cleaners, cooks and activities. The are a credit to you. It is a beautiful place to be and knowing mum was safe, warm
and cared for gave us all peace of mind. If Temple Croft was an Olympic sport each and everyone there would have a gold medal. Our thanks and gratitude are not enough for all that was done for our amazing mum. Thank you.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Temple Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Temple Croft Care Home is calculated as follows: ( (559 Excellents x 5) + (51 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 615 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Temple Croft Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (3)

Jasmine

Jasmine Dhaliwal

Job Title: Home Manager

Joined: 2021

Jasmine is the registered manager at Temple Croft. She is very passionate about her job with 13 years of experience in health and social care. Jasmine leads by example to provide the best care for all the residents.


Lisa

Lisa Hambling

Job Title: Day Team Leader

Joined: 2014

Lisa has been here for a long time, she has progressed from a domestic assistant to a care assistant and now she is a team leader who leads her team very well.


Kim

Kim Ledwidge

Job Title: Day Team Leader

Joined: 2017

Kim is a brilliant team leader who has worked at Temple Croft for many years.