Ascot House

88/90 Oswald Road, Scunthorpe DN15 7PA
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9.9 123 Reviews
  • Ascot House, Scunthorpe
Ascot House offers long term, respite and day care within a home full of character in a central, yet peaceful, town location. An excellent team of experienced, dedicated carers are devoted to the well-being of everyone living at the home, with a focus on independence and freedom of choice. Tasty, nutritious food is made onsite every day from fresh ingredients and special diets can be catered for.

All bedrooms are en-suite, tastefully decorated and fully furnished. It is also
able to offer 'companion rooms' which are suitable for couples. The home itself sits within delightful, lawned gardens with a private courtyard accessed through one of the sitting rooms.

Minibus trips run regularly to places such as the seaside, the theatre, or even just an ice cream in the countryside. Their in-house activities co-ordinator creates, with input from the residents, a whole range of stimulating and enjoyable ways to spend the day for those who wish to participate.

Ascot House provides specialist dementia care.

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Care Provided by Ascot House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lynne Woodward (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ascot House welcomes visitors at anytime of the day.


  • Parking

  • Ascot House has parking both the front and rear of the Home. There is also parking available on the nearby streets.


Ascot House Reviews (123)

Total of 123, showing 1-20
9.9

Ascot House has a Review Score of 9.9 (9.880) out of 10, based on 42 reviews in the last 2 years. Over all time Ascot House has 123 reviews.

Overall Experience

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Date Published

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Review from Marco F (Son-in-law of Resident) published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is an excellent place for my father-in-law. The staff are very attentive to his needs and wants. The surroundings are very homely and comfortable. The food is of a high standard and plenty of it. The home is kept to a high standard of cleanliness. The management is very understanding and responsive
to any requests we may have.

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Review from Shirley M (Wife of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of staff were very pleasant and polite always spoke when I saw them. The manager and deputy manager were very helpful and supportive and made us very welcome. I was involved and included in anything to do with my husband.

Reply from Anil, Head Office at Ascot House

Hi, thank you very much for taking the time to review us, it's great to hear how supportive you found the team at Ascot House.


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Review from D C (Son of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view, since my Mum moved into Ascot House there has been a vast improvement with a very positive response to my Mum's circumstances. Mum now has company with other residents but also excellent care 24 hours. The staff are all very friendly and helpful with nothing too much of a problem. Mum is
eating and receiving medication when needed, which wasn't always possible when living alone. I would recommend Ascot House as an excellent choice.

Reply from Anil, Head Office at Ascot House

Thank you for your review. We're very pleased to hear there has been a vast improvement in your Mum. Thank you for recommending Ascot House as an excellent choice.


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Review from Rainie J (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been a resident of Ascot House for over a year, Dad arrived at Ascot House with Dementia. This was a difficult time for myself and my family we were reassured all the way by the staff and soon could see that this was the best for Dad and the family, we took Dad out for days, we got quality
time to spend with Dad and when we left we knew he was safe, happy, well fed and cared for. Dad was a proud man and respectful of all the staff, he was treated with dignity and respect all the way, they really cared, I mean truly cared and nothing was too much trouble. The staff were there for us too we were involved in every stage of the dreadful progression of Alzheimer's, with help from the manager, assistant managers, carers and family all working together gave Dad and us, happy times and good memories. Dad enjoyed a sing-along and dance at the parties/entertainment that was provided. Sadly Dad passed away, we are grateful to all the staff who played a part in Dad's life at Ascot and for the privacy that was given. Thank you.

Reply from Anil, Head Office at Ascot House

Thank you so much for taking the time to write this review. It's fantastic for us to read such wonderful things about the team at Ascot House. We'll be sure to pass on your kind words. We always strive to make a positive difference in the lives of anyone who comes to live with us and their families. We're so pleased to hear we helped create positive memories. We will miss your Dad and we're sorry for your loss.


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Review from Helen P (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very happy with all the care and attention my dad has received whilst in respite care.

Reply from Anil, Head Office at Ascot House

Thank you so much for your review. We're so pleased to hear how happy you've been with the care your dad received at Ascot House.


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Review from Steve B (Next of Kin) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's stay at Ascot House the only word I can use is amazing - all the staff were very accommodating for my mum and the manageress was always understanding and obliging, she always went the extra mile, she gave the opinion it was more than a job, she treated my mum like she was her own
mum. I used to enjoy visiting my mum not only to see my mum but to see all the staff, so this has created a void in my routine. When I was looking for a care home for my mum, I rang on a Sunday night and out of five care homes, only one answered the phone and that one was Ascot House. My mum's final years were definitely good ones with the care she received from everyone at Ascot House.

Reply from Anil, Head Office at Ascot House

Thank you for your review. We'll pass on your kind words to the manager and her team. It's heartwarming to know how pleased you are with the care your mum received at Ascot House and that her final years were definitely good ones. It was a privilege to look after such a wonderful woman.


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Review from Claire D (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the staff at Ascot House went above and beyond to help us make memories with Dad and all of the family this Christmas.
We didn't think we would be able to celebrate with Dad this year as his condition has deteriorated, so we were no longer able to take him out of the home. We were able
to hold a party for Dad at Ascot House in the conservatory, which the staff made sure was decorated and Christmas music was playing. They arranged for a wonderful buffet which we all enjoyed.
Dad had a big smile on his face having a party with his Grandkids, children and his brother. We all had a wonderful time.
Thank you.

Reply from Anil, Head Office at Ascot House

Thank you for taking the time to review us. We're thrilled you were able to have such a wonderful time over Christmas with your Dad.


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Review from Chris B (Son of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, professional and kind.

Reply from Anil, Head Office at Ascot House

Thank you for taking the time to review us. We'll pass on your kind words to our team.


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Review from Susan M (Daughter of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Ascot House for respite care after a hospital stay. She was very well looked after and treated with dignity and respect. All of the team were lovely with her.

Reply from Anil, Head Office at Ascot House

Thank you for your review. We're so pleased to hear how well your mother was looked after during her respite care. We enjoyed having her stay with us.


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Review from Shirley M (Daughter of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ascot House looked after my mum, they always went above and beyond to take care of my mum. I am forever grateful for the care and support of all the staff.

Reply from Anil, Head Office at Ascot House

Thank you for leaving a review for us. It's so nice to hear how pleased you are with the care of your mum. She was a lovely lady. We'll pass on your kind words to the team.


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Review from Alexandria W (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After such a bad experience with three care homes, we found a lovely home for my dad, which is Ascot House. We found everything we needed with the support, love and care given to my dad from the manager and staff. Can't thank them enough for all they have done.

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Review from Clare R (Daughter-in-law of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To phone my mother-in-law who was staying for respite whilst we were over 5000 miles away, to hear her say she was having the best holiday ever at Ascot House was fabulous! My mother-in-law is already planning her next stay. We couldn't have asked for better care. Thank you from the bottom of our hearts.

Reply from Anil, Head Office at Ascot House

Thank you for taking the time to review us, Clare. How wonderful to hear that from your mother-in-law! We enjoyed her coming for a holiday with us and very much look forward to seeing her again.


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Review from Jan W (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ascot House took care of my mum in August and September of this year 2024.
I can tell you from my heart that although Mum could be very difficult, the staff cared for my mum in a caring and compassionate manner.
The staff at Ascot House are led by an amazing team! Thank you!

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Review from Debbie J (Daughter of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team at Ascot House have been amazing! My mum has been in the home for 3 days for the first time and the manager greeted her like one of the family. The manager has kept us informed at all times and supported us as a family throughout. As a family, we couldn't have wished for better care for
our mum.

Reply from Anil, Head Office at Ascot House

Thank you for taking the time to review us. Great to hear that you couldn't have wished for better care for your mum. We'll pass on your kind words to the team.


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Review from B C (Friend of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my friend over a number of months I can only say that the change in his personality is very much improved. He has made friends and is content in that he knows he is well looked after in a friendly and safe environment. Credit to all the staff at Ascot House.

Reply from Anil, Head Office at Ascot House

Thank you for taking the time to review us. We're happy to hear how pleased you are with your friend's care.


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Review from N C (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her staff cant not do enough for my Dad and are always welcoming.

Reply from Anil, Head Office at Ascot House

Thank you for your review. We'll be sure to pass on your kind words to our wonderful Manager and team.


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Review from D H (Son of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care provided, for my 89-year-old father.
Although a short stay, the professionalism and friendliness of all the staff was appreciated. Highly recommended.

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Review from Debbie S (Daughter of Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Picked Mum up - so happy.

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Review from Sheila W (Friend of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant and helpful, friendly.
Ascot House is clean and it's a pleasure to visit.

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Review from Richard H (Husband of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife asked me to find somewhere safe for her after living in a riser chair in our kitchen with a commode due to mobility issues. I looked round a number of homes but decided on Ascot due to being impressed with the manager and staff and also it being easily reached. It is not a decision I regret.
I visit my wife virtually every day and I enjoy them as stress has gone, she is safe, well-fed, well looked after and we can sit and talk as the tension between us has gone. I have no complaints at all. Thank you.

Reply from Anil Kapil, Head Office at Ascot House

Thank you for your review. Thank you for choosing Ascot House for your wife, we're really enjoying having her live with us. We'll be sure to pass on your kind words to the manager and her team.


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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Ascot House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Ascot House is calculated as follows: ( (441 Excellents x 5) + (58 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 500 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ascot House is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Frequently Asked Questions about Ascot House

What types of Care is Ascot House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ascot House provide?

Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ascot House have?

There are 40 Single Rooms.

What are the Facilities & Services at Ascot House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ascot House to the centre of Scunthorpe?

0.1 mile(s) as the crow flies, distance by road may be significantly further.