fees are negotiable
anytime
care park on grounds
Beech House Care Home has a Review Score of 8.4 (8.356) out of 10, based on 3 reviews in the last 2 years. Over all time Beech House Care Home has 52 reviews.
Review from Caroline W (Daughter of Resident) published on 3 July 2020
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Reply from Olivia Shields, Marketing Assistant at Beech House Care Home
Thank you, Caroline, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
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Review from Ian W (Son of Resident) published on 1 July 2020
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Reply from Olivia Shields, Marketing Assistant at Beech House Care Home
Thank you, Ian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Beech House Care Home has been so positive. We are delighted to hear how well your mother has settled in during these challenging times and that you feel she is receiving great care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Lindsay M (Daughter of Resident) published on 10 June 2020
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Reply from Olivia Shields, Marketing Assistant at Beech House Care Home
Thank you, Lindsay, for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.
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Review from Norma B (Daughter of Resident) published on 9 April 2020
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Reply from Olivia Shields, Marketing Assistant at Beech House Care Home
Thank you, Norma, for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is always our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care, we look forward to seeing you again soon.
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Review from Margaret S (Regular Volunteer) published on 9 April 2020
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Reply from Olivia Shields, Marketing Assistant at Beech House Care Home
Thank you, Margaret, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive over the past ten years, and appreciate all of your kind comments about our team. We hope to see you again soon. Take care.
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Review from Kevin L (Son of Resident) published on 9 April 2020
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Reply from Olivia Shields, Marketing Assistant at Beech House Care Home
Thank you, Kevin, for sharing your experience of our home. We are pleased that it has been so positive and appreciate your kind comments about our team. We look forward to seeing you again soon. Take care.
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Review from Emma C (Daughter of Resident) published on 28 August 2019
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you, Emma, for your comments about your recent experience at Beech House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from P B (Daughter of Resident) published on 23 August 2019
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Beech House Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Anthony G (Son of Resident) published on 23 August 2019
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Sue M (Niece of Resident) published on 22 August 2019
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from P C (Niece of Resident) published on 22 August 2019
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from R J (Daughter of Resident) published on 25 October 2018
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you, for your comments about your recent experience at Beech House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from M A (Niece of Resident) published on 4 October 2018
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you, for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Lynda H (Daughter-in-law of Resident) published on 28 September 2018
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Reply from Ronnie Cavanagh, Marketing at Beech House Care Home
Thank you, Lynda, for letting us know how we are doing at Beech House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Paul M (Son of Resident) published on 7 March 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech House Care Home
Thank you, Paul, for sharing your experience of Beech House Care Home. We're so glad that we were able to go above and beyond your expectations! All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again and have a wonderful day.
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Review from Edward L (Husband of Resident) published on 7 March 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech House Care Home
Thank you, Edward, for sharing your recent experience of Beech House Care Home. We are pleased to hear it has been so positive. We really appreciate you taking the time to let us know how we are doing and look forward to seeing you again soon. Have a lovely day.
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Review from D S (Daughter of Resident) published on 7 March 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech House Care Home
Thank you for your feedback following your recent experience of Beech House Care Home. We appreciate you taking the time to let us know how we did. We hope to see you again soon. Have a wonderful day.
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Review from Ivan S (Husband of Resident) published on 21 February 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech House Care Home
Thank you, Ivan, for your comments about your recent experience at Beech House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Thanks again for the recommendation, and have an amazing day!
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Review from Suzanne W (Daughter of Resident) published on 7 February 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech House Care Home
Thank you, Suzanne, for your wonderful feedback about Beech House Care Home. We really appreciate you taking the time to share your experience of our facilities and your praise and kind comments about our team mean a lot to us. We look forward to seeing you again soon. Take care.
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Review from G J (Son of Resident) published on 7 February 2018
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Beech House Care Home
Thank you for your comments. It is great to hear that your experience at Beech House Care home has been so positive. We appreciate all of your feedback and are pleased to hear that your mother has settled in so well. We look forward to seeing you again soon. Have a wonderful day.
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The Review Score of 8.4 (8.356) out of 10 for Beech House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.606 for Beech House Care Home is calculated as follows: ( (24 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 33 Ratings = 4.606
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.75 Points relating to the number of positive Reviews for Beech House Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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