Orchard Court Care Home

7 Wrawby Road, Brigg DN20 8DL
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Top 20 carehome certificate
10 70 Reviews
  • Orchard Court Care Home, Brigg
Orchard Court Care home is a unique care home based in the market town of Brigg and proud that it has been rated 'outstanding' by the Care Quality Commission (CQC)(November 2018).

It looks after older people, and those living with dementia.

Having undergone a period of refurbishment, the home provides a great homely environment and has a great team that really does care about doing the best for the residents.

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Care Provided by Orchard Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tracy Mussett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Orchard Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,155
    • Self-Funded Residential Dementia Care £950 – £1,155
    • RESPITE Self-Funded Residential Care £1,050 – £1,405
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,405

  • Our fees range from £950 to £1,405 per week.
    Please contact us for more details about the packages we offer.
  • (these prices are only a guideline, please contact Orchard Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at any time


  • Parking

  • On site parking


Orchard Court Care Home Reviews (70)

Total of 70, showing 61-70
10

Orchard Court Care Home has a Review Score of 10 (9.965) out of 10, based on 12 reviews in the last 2 years. Over all time Orchard Court Care Home has 70 reviews.

Overall Experience

  • 66
  • 4
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Date Published

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Review from Liz H (Daughter of Resident) published on 30 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a top quality care home. All the staff are very friendly, extremely caring and treat all the residents with respect, patience and above all loving care. Nothing is too much trouble and they welcome visitors at all times. If a resident is in need of medical care immediate action is taken to ensure
that professional help from emergency services or doctors is sought. Trouble is taken to provide residents with entertainment and activities to make their stay enjoyable and comfortable. All physical needs are met with kindness, patience and respect. This is a lovely care home and helps to put relatives' minds at ease knowing their loved ones are cared for.

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Review from Jayne B (Niece of Resident) published on 28 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can visit my aunt whenever I wish, and whatever time of day I do visit, I find the same level of care being given. The staff always make time to answer any questions I may have and they show a great understanding of my aunt's needs, always willing to discuss any care needs I feel she may have and
working out ways to fulfil these. The general ambience is always calm and friendly, and I feel secure that she is being well looked after.

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Review from Janet P (Power of Attorney of Resident) published on 24 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Orchard Court made the transition of moving our dear friend into care run as smoothly as possible. It was not straight forward as our friend's condition deteriorated quickly. They were very supportive to our friend and us too. Nothing was too much trouble.
They have so much patience with
the residents and family and friends at all times, no matter what their workload is at that moment. It is like an extended family.
Everywhere in the home is clean, tidy and organised. The food is wonderful. I have been into many care homes with various members of my family and Orchard Court is the best by far.

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Review from Kate L (Daughter of Resident) published on 24 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since placing my mum into Orchard Court she is the happiest I have ever seen her! What I thought would be a difficult decision has been made so much easier by the care and support from the Manager, Deputy Manager and ALL the staff who have gone out of their way to welcome mum into her new home.
They have both supported Mum and myself and I know I made the right decision. They make my feel very welcome when I visit.


The staff show every single resident respect, dignity and empathy and no one is treated any differently to each other. Everything about the home is warm and welcoming and the standard of care is exceptional.


The food is absolutely outstanding and every meal is home made. Mum is offered different healthy menu choices daily for each meal.


My mum has vascular dementia but the Activities Co-ordinator is always finding new interesting and challenging activities for mum to take part in and mum looks forward to these.


So glad I chose Orchard Court for Mum.


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Review from Debbie W (Granddaughter of Resident) published on 20 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has lived in Orchard Court for 6 months and from the moment she moved in we have been pleased with the level of care which she receives. She is checked frequently throughout the day and night.
The staff are always attentive to her personal and emotional care which gives us a great peace of
mind. There is a happy and caring atmosphere in the home and you are always made to feel welcome whenever you visit. The amount of varied and stimulating activities which the home put on is very impressive.

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Review from Deborah C C (Daughter of Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident of Orchard Court and he is treated with the upmost dignity and respect. The home is well looked after, clean and very much home from home. My dad is happy, safe and very well looked after.
The manager is absolutely wonderful with him. I have peace of mind that when I leave
he is treated with love and dignity. I searched long and hard for a small private care home that met all of my dads needs and I can tell you with my hand on my heart that I found everything I was looking for in Orchard Court. Ten out of ten every time.

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Review from Nigel G (Son of Resident) published on 24 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring atmosphere to this home with plenty of laughter, smiles and comforting style from carers to residents. Food is freshly cooked with a choice of menu, communal rooms are always clean with room to sit and watch television or play games. Friendly approach to visitors from the carers
and nothing seems too much to ask either by residents or visitors. Visitors are welcome to join in with the activities which is comforting and reassuring for both residents and their visitors. I am extremely happy with the care shown to my mother here and the love and friendliness shown both to her and to me.

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Review from Stephen K & Rose K (Brother-in-law of Resident) published on 23 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home for your loved ones for day care, respite or full time care, my sister in law has been part of the family there since last August, I say family because the management and staff are so professional in the way they delivered the care and support for my sister in law and the support they
gave to my wife and I has been outstanding, sadly my sister in law passed away on Friday evening so that is why I feel this review is appropriate for me to write in memory of the time she spent there. Thank you so much Orchard Court.

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Review from Lesley W (Daughter of Resident) published on 28 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided goes beyond expectations, they truly care as well as take care of the residents. My sisters and I have already recommended it to friends and relatives which have been taken up. Both our parents are residents and have different needs and both are looked after and respected.

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Review from John R (Grandson of Resident) published on 24 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident at Orchard Court for some time now and she is very very happy with both the staff and its amenities in all aspects. They have helped make her life so much better on a day to day basis than before she moved here. She enjoys the activities and takes part in the sing along
and movie sessions as well as enjoying the friendliness of the other service users.


I am very happy with the manager and her team of excellent staff who provide every aspect of my grandma's daily needs however small or large they may be.


Thank you for making her life happier and for being there when we needed you.


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Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Orchard Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.965 for Orchard Court Care Home is calculated as follows: ( (139 Excellents x 5) + (5 Goods x 4) ) ÷ 144 Ratings = 4.965

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Orchard Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Tracy

Tracy Mussett

Job Title: Registered Manager

Joined: 2007

Tracy has been working at Orchard Court since 2007 joining as a part-time care assistant and moving on in her career until 2012 when she became the registered Manager.