The Manor House

Whitton Road, Alkborough, Scunthorpe DN15 9JG
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9.0 11 Reviews
  • The Manor House, Scunthorpe
The Manor House is a seventeen-bed residential unit providing community social care packages to adult clients with learning disabilities. In the grounds of the home are four semi-independent living bungalows providing accommodation for six clients. Overall The Manor House provides for eighteen clients.

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Care Provided by The Manor House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Debra Mogg (Manager)
  • Admission Criteria
    • Residential Clients Only
    • Ages 18+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Manor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room

The Manor House Reviews (11)

9.0

The Manor House has a Review Score of 9.0 (9.042) out of 10, based on 4 reviews in the last 2 years. Over all time The Manor House has 11 reviews.

Overall Experience

  • 7
  • 3
  • 1
  • 0
  • 0

Date Published

11
2
4
4
7

Review from Karen L (Sister of Resident) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother loves living at The Manor.
His care needs are met and staff have been responsive to his changing health needs.
The food is good, and a variety is offered. My brother is involved in decision-making with regards his room decor. I have found the manager and carers caring and they involve me
in my brothers care.
Staff take the residents out on trips regularly for socialisation and treats

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Review from Tyler A (Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like living at The Manor House.
All staff are helpful.
I enjoy the meals.
I have made friends.
I feel confident.

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Review from Michelle S (Son of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Manor House is a good place for my son, they take care of him and keep him safe. Plenty of things to do for him. Highly recommend.

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Review from Alan C (Brother of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home takes very good care of my sister's needs, some of the staff are more like friends than carers, they keep me informed about all aspects of her care and they listen to any input I may have, importantly she is very happy there.

Reply from diane Smith, Director at The Manor House

Thank you very much for your review and kind words.


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Review from Stacey D (Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very good. I think the staff and support are amazing.
I have my own cottage and my own cat, and he is happy too. The staff help to look after my cat sox and helped to put a cat flap in.
I’ve decorated my cottage in the colours that I wanted.
The staff listen to people and support me well.

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Review from Claire H (Sister of Resident) published on 2 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I previously reviewed this home as excellent. My brother has lived at The Manor House for over 5 years. While I was happy with the service, management has changed and the service is no longer what it was. The majority of the staff are good and caring and I still see that when I visit. Management, however,
is now poor. Complaints are not taken seriously, and essentially the new manager either ignores you or tries to sweep any concern under the carpet. Also note if you do complain, management will then ignore any future requests you make.

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Review from Catherine C (Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is nice.

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Review from M M (Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love the staff.

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Review from Jane B (Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here.

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Review from Ian M (Brother of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic setup, staff go way beyond any expectations.

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Review from Ann M (Aunt of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that our nephew receives at Manor House is excellent.
The staff are attentive, kind, well experienced and always willing to help.

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Current Review Score: 9.0 (9.042)

Overview of Review Score

The Review Score of 9.0 (9.042) out of 10 for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for The Manor House is calculated as follows: ( (32 Excellents x 5) + (16 Goods x 4) ) ÷ 48 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for The Manor House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about The Manor House

What types of Care is The Manor House registered for?

Respite Care, Learning Disability, Mental Health Condition, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does The Manor House have?

There are 18 Single Rooms.

What are the Facilities & Services at The Manor House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Manor House to the centre of Scunthorpe?

6.9 mile(s) as the crow flies, distance by road may be significantly further.