Open Visiting
Free parking on site
Wrawby Hall has a Review Score of 9.9 (9.918) out of 10, based on 34 reviews in the last 2 years. Over all time Wrawby Hall has 90 reviews.
Review from N T (Resident) published on 20 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
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Review from D W (Resident) published on 20 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
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Review from P K (Resident) published on 20 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
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Review from S H (Granddaughter of Resident) published on 18 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
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Value for Money
Review from Ian M (Grandson of Resident) published on 15 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Anne K (Niece of Resident) published on 14 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Value for Money
Review from G O (Son of Resident) published on 7 September 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Sara B (Daughter of Resident) published on 10 August 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much Sara for your review about our home and team. We will pass on your lovely comments to our fantastic team over at Wrawby Hall.
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Review from Terry J (Relative of Resident) published on 27 July 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from M K (Wife of Resident) published on 9 May 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much for your positive comments regarding our home and team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Martin C (Brother of Resident) published on 4 May 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much Martin for your lovely comments on our service. We really appreciate your feedback and will pass this on to our amazing team.
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Review from Vicki F (Niece of Resident) published on 4 May 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much Vicki! We will pass your comments onto our fab staff team. We really appreciate your kind words.
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Review from M B (Daughter of Resident) published on 2 May 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
We are so pleased you and your family feel this way. We pride ourselves on operating outstanding services to our residents and receiving positive reviews like this certainly proves the team are doing an amazing job! Thank you and hope to see you soon.
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Review from L K (Daughter of Resident) published on 24 March 2023
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Review from G D (Grandson of Resident) published on 13 March 2023
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Review from D R (Daughter of Resident) published on 13 March 2023
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Review from C M (Daughter of Resident) published on 28 February 2023
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Review from Pauline K (Resident) published on 27 February 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you so much Pauline! We really appreciate the time you have taken to write this review for our amazing team! Take care
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Review from Hilda C (Resident) published on 27 February 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you Hilda, that's lovely to hear. The team here are an asset to Trust Care and receiving 5-star reviews like this shows us how much of an impact they have on people's lives. See you soon and take care.
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Review from M P (Resident) published on 27 February 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Wrawby Hall
Thank you very much for this review. We love caring for you and appreciate this 5 star review.
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The Review Score of 9.9 (9.918) out of 10 for Wrawby Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.918 for Wrawby Hall is calculated as follows: ( (373 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 403 Ratings = 4.918
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Wrawby Hall is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2019
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Job Title: Registered Manager
Joined: 2021
Danielle is our Home Manager at Wrawby Hall. Danielle has worked in the care industry for 12 years and has experience in many different areas. Danielle has worked for Trust Care for nearly 2 years and at Wrawby Hall for just over a year.
Job Title: Chef Manager
Sharon has a wealth of knowledge within the Care industry and has also worked for many years as a Senior Care Assistant. Prior to this Sharon worked for the Local Authority as a chef.