Wrawby Hall

Vicarage Road, Wrawby, Brigg DN20 8RP
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9.9 90 Reviews
  • Wrawby Hall, Brigg
Wrawby Hall Care Home is long established and well respected in the local community for high standards of residential and personal care. Professional care is practised alongside support for personal freedoms, with good access to community life and landscaped gardens.

All carers are highly-skilled and make the most of an extensive refurbishment in order to make a difference. Visitors are welcome, with the team always pleased to show interested parties around the home.

Pleasing features include spacious rooms, home-cooked meals, extremely comfortable lounges and an activities programme.

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Care Provided by Wrawby Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Danielle Savage (Home Manager)
  • Admission Criteria
    • NHS, Local Authority and Private Residents
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Wrawby Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,350
    • Self-Funded Residential Dementia Care £1,300 – £1,350
    • RESPITE Self-Funded Residential Care £1,300 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,350
  • (these prices are only a guideline, please contact Wrawby Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting


  • Parking

  • Free parking on site


Wrawby Hall Reviews (90)

Total of 90, showing 61-80
9.9

Wrawby Hall has a Review Score of 9.9 (9.918) out of 10, based on 34 reviews in the last 2 years. Over all time Wrawby Hall has 90 reviews.

Overall Experience

  • 67
  • 18
  • 2
  • 2
  • 1

Date Published

90
9
19
34
56

Review from J H (Sister-in-law of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is very well looked after at Wrawby Hall. Staff are patient and caring with her. She has complex care needs and dual Alzheimer's and vascular dementia. There are many challenging behaviours which are managed by staff using various techniques. My relative does not always have her own clothes
on. Sometimes when we visit we feel her room is untidy. She does not like the colour on the fireplace wall.

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Review from Wendy S (Daughter of Resident) published on 30 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has her moments but overall has settled well. The staff are great with her, as with all residents. Overall, the care is good. Staff are lovely and can usually cheer Mum up. Lovely to see them all laughing.

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Review from Carla W (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poo on the floor in Mum's bedroom at Wrawby Hall, photos available. When I mentioned this to the worker, was informed cleaner off sick. No effort to clean it up by staff, had to do it myself. Went to see Mum in the dining room. Flies were everywhere on the table she was sitting at. The staff just standing
around or on social media. No attempt to clean up the debris attracting flies. Disgusting. Will be raising this formally.

Reply from Steven Wilson, Operations Director at Wrawby Hall

Thank you for taking the time to bring your experience to our attention, your comments have been investigated by Wrawby Hall with our Area Manager and I can confirm that your comments do not represent the actions and sequence of events as you state in any way. We strongly refute your comments and I know you would like your mum to live with you but as you know this is not possible, we have also spoken with your sisters and they are more than happy with the care we provide.
However, should there have been any failings these would have been dealt with in the correct manner, as we strive to provide an outstanding quality of care and improve our residents' experience wherever possible which is evident from our other reviews and very recent Local Authority inspection.
We also do not have any records of a formal complaint being made to Wrawby Hall by yourself at the time of your visit so if you would like to contact the home directly to discuss this in more detail it would be appreciated.


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Review from M J (Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's brilliant and I would recommend it to anybody.

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Review from S M (Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was recommended to me. I like the home.

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Review from A G (Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after and cared for. The food is very good and the care also. I am very satisfied.

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Review from M S (Grandson of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather is currently a resident at Wrawby Hall Care Home, we were very reserved at first about him going into 24-hour care but the care staff at Wrawby Hall have given us as a family nothing but reassurance. Grandad said he is very well looked after and the food is amazing. We can't thank the
home enough for what they do for him.

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Review from Dorothy B (Resident) assisted by family/friend published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meals were very good (excellent). The staff were very friendly and helpful and spent time chatting when it was their break. The cleaners were very thorough and friendly. Overall, I thoroughly enjoyed my short stay. The care manager came round every morning to char and see if I was alright.

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Review from Greg C (Son of Resident) published on 3 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the standard of care is excellent, provided by a dedicated, caring and professional team. Yes, there are posher places, and I do think the team appear a little stretched at times but, the care and attention the residents receive is first class. Every carer has time for every resident and treats
people as individuals and with dignity.
I would highly recommend Wrawby Hall based on the staff and the care they deliver, I felt assured at all times that my mother was looked after by professionals with hearts of gold.

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Review from S C (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring staff but not enough of them. The staff are stretched and are not always available when needed e.g. for the toilet. The place is homely and Mum's room, in the old part of the building, is light and airy. A lot of time spent by residents around the edge of the room watching TV or asleep. I suppose
this is a consequence of short staffing. Overall the home seems to be well run.

Reply from Andrew Savage, Managing Director at Wrawby Hall

I am pleased that you believe overall the home is run well and your mum's room is light and airy. Please be assured that we will take your comments on board regarding staffing. We do work hard to ensure we have a varied social programme but at times we must acknowledge that staff cannot always be immediately available. But we will review how we can improve things.


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Review from Jane W (Daughter of Resident) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall our family is very happy with the standard of care my mother receives at Wrawby Hall Care Home. She has been well looked after since being discharged from hospital following a stroke.
Relatives are welcomed to visit any time of the day.
Maybe the range of activities could be improved and
residents encouraged more to take part.

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Review from Lesley J (Daughter of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wrawby Hall provides caring, dedicated staff who are infinitely patient with the residents.

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Review from A J (Daughter of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad is content at the care home after 12 months now.
He has a nice private room with homely touches.
The staff welcome him back warmly if I have taken him out.
There is a good rapport with the care staff which makes all the difference.
The manager always ensures that he has lots of trips and
activities.

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Review from Pauline S (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy in Wrawby Hall with all the lovely staff and care. Thank you so much for mums lovely room. Love going in sad at the move. The manager and her staff have made mum and I feel like family.
They let me help them to bath my mum and go every day to meet mums needs, because I want to it's
my mum!

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Review from Claire & Chris (Granddaughter of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home.
We were greeted on arrival with a warm welcome and led through to the lounge immediately. All the service users were in comfortable chairs and not left to sit in wheelchairs. The room was clean and tidy with a fresh, pleasant smell. The atmosphere was homely, relaxed and peaceful
with friendly staff. We were offered a cup of tea when the trolley came round. It was great to visit and see our family member being so well looked after.

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Review from Kerry M (Friend of Resident) published on 28 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friends mum while she was on holiday just to check she was doing ok.
To be honest I was totally shocked at how homely, clean and friendly everyone and everything was.
The room was bright, with residents doing something whether they were just chatting, reading or playing cards /dominoes.
The
staff were friendly, busy but nothing was too much trouble for them I found them to be very approachable.


There seems to be a good team working there. I wish I could have stayed longer as the food that was cooking smell lovely, I was going to pull up a chair and join them.


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Review from Jane M (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wrawby Hall is a welcoming home. The staff take the time to speak to you when you arrive. Mum is happy in this environment, she is treated with respect and not patronised. The communal living spaces are upbeat and pleasantly decorated. Communication is good and any personal issues are passed on in a
private manner. Activities in the home are encouraged, we enjoy curling the village hall, mum thrives on meeting the ladies team from the village who join us, we all feel better after the session. Social events take a of lot planning but it's worth it to see the dedication of all the team, the food provided is excellent. We all have a good time. As a family, we recommend Wraby Hall and feel very satisfied with the standard of care.

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Review from Rhonda G (Sister of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very friendly, the staff are very polite and conscientious, the whole place is very clean and tidy, all the care needs are catered for ie ripple bed, wheelchairs, care plans in place. Food supplied is of very good quality and all dietary needs are met.

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Review from Aline R (Daughter-in-law of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very homely and friendly staff.

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Review from P D (Friend of Resident) published on 14 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wrawby Hall was recommended to me by a friend for a friends parent and after visiting many times I can only say good things. The staff are amazing and never short of time to chat or offer drinks and snacks. My friend's parent is cared for very well and is happy and safe. The home itself looks amazing
and has such a lovely, calm and friendly atmosphere.

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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Wrawby Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Wrawby Hall is calculated as follows: ( (373 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 403 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wrawby Hall is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Danielle

Danielle Savage

Job Title: Registered Manager

Joined: 2021

Danielle is our Home Manager at Wrawby Hall. Danielle has worked in the care industry for 12 years and has experience in many different areas. Danielle has worked for Trust Care for nearly 2 years and at Wrawby Hall for just over a year.


Sharon

Sharon

Job Title: Chef Manager

Sharon has a wealth of knowledge within the Care industry and has also worked for many years as a Senior Care Assistant. Prior to this Sharon worked for the Local Authority as a chef.